gardens4you.ie
Reviews:

639 reviews in the last 12 months5,201 total reviews  

4.34
Good

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Top positive review

Aug 14, 2023
 Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet . Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.

Top negative review

Jun 7, 2023
 Verified review
Dead,rotten and unrecognisable plants sent!!! I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
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Reviews for gardens4you.ie

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Aug 23, 2023
 Verified review

Mother Nature Apparently

I bought from this site before I realised the company is based in the Netherlands and that the plants would be arriving from there. I wanted to support an Irish company. Hey ho. I ordered ten plants from the sale. There is a visual disparity shall we say between a shrub advertised and the one I received, although the label says it is indeed the shrub I ordered so how can I complain? Two grasses arrived half-dead and the bushes had been cut perhaps to fit the packaging box but probably just to cut off the many dead twigs. To be fair, customer service did respond. Initially, when they gave me the wrong tracking number and then when I sent them photos complaining about the poor condition of part of my order. To give you an idea as I can't post photos onto Trustpilot, one browning and dehydrated grass had been cut like a square of turf and pressed into a small plastic pot. Anyone who cares about plants wouldn't treat them this way. A company who respects their customers wouldn't sell such bad quality products. Customer service told me that the dead leaves and branches were part of the natural process, having been "exposed to wind, sun and rain". And "don't worry, just remove the leaves by hand". That "once planted in the garden, it will grow harmoniously with the seasons for many years to come". So Mother Nature to the rescue apparently. By the way, I told the company I would have to leave a disappointed review. They should be used to it by now.
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Answer by gardens4you.ie
Aug 24, 2023
Our plants are nursery plants grown outdoors all year round and are therefore exposed to a wide range of climatic conditions. We offer a 2-month growth guarantee on all our plants and are confident about the future development of these plants. If not, please come back to us with new photos for the guarantee.
Aug 19, 2023
 Verified review
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Answer by gardens4you.ie
Aug 24, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Aug 18, 2023
 Verified review
Not very happy with my delivery... Plants didn't look good asinine pictures
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Answer by gardens4you.ie
Aug 18, 2023
Thank you for your feedback. Please contact customer service and we will be able to help you further with your complaint.
Aug 17, 2023
 Verified review
Received what i ordered
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Aug 15, 2023
 Verified review
Great products at reasonable prices.
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Aug 15, 2023
 Verified review
My grapevine was very shabby looking when it arrived. Had I seen it in a garden centre I would not have bought it in this condition. I have planted it and hoping it will produce. My orange plant was perfect.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are sorry that the grapevine did not meet your expectations. Please contact our customer service and we will be happy to assist you.
Aug 9, 2023
 Verified review
The plant was very nice and delivery good The info on line misleading
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Aug 2, 2023
 Verified review

Brown spot!

Received 20 plants,10 had brown spot and 5 were wilted and in poor health. I didn't expect to have sick plants sent to me. This brown spot didn't happen over night in the box. All the roots had completely outgrown the pots they were shipped in, although these did look healthy, they should have been in the ground with roots that long. I also, and its my own fault, didn't realise that just because the company has a dot IE website, it does not mean they are based in Ireland. I wouldn't usually buy plants that need shipping like this. I buy local plants and Ireland based suppliers to prevent receiving wilted and poor quality plants. Ti.e will tell if these plants can be revived.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are sorry that the plants do not meet your expectations. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. Also can all information be found on our website under customer service. If there are plants that do not develop as desired, you can always claim our guarantee.
Aug 1, 2023
 Verified review

Choices priced fairly

It was good and had a wide choice of plants and prices were very fair.
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are pleased that the delivery was to your satisfaction.
Aug 1, 2023
 Verified review
Prompt delivery . Very small plants !
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We supply relatively young plants that have been grown outdoors, so they require little adjustment and will continue to grow quickly. If there are plants that do not develop as desired, you can always claim our guarantee.
Jul 30, 2023
 Verified review
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Answer by gardens4you.ie
Aug 15, 2023
Thank you for your feedback. We are very sorry that you are not satisfied with our service. Please contact our customer service so that we can improve our service for you.
Jul 27, 2023
 Verified review
One of the plants were unavailable after order had been made. The second half of my order cam a few days after the first delivery. Your customer service was fast and professional but I would prefer to have avoided needing customer service all together
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Answer by gardens4you.ie
Jul 28, 2023
Thank you for your feedback. According to our system the missing plant arrived the 26/07/2023. we ship to 22 countries in Europe, mistakes are human - we've done our best to put things right in a positive way.
Jul 14, 2023
 Verified review
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Jul 14, 2023
 Verified review
Plants arrived in very dehydrated with yellowing to some leaves and obvious holes from insect actiivity.
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Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was very hot when we shipped your order. From experience, we know that most plants recover after a good watering and 24-48 hours in the fresh air. If after planting you do not see any change take some picture please and contact our customer service during the 2-month growth guarantee,
Jul 14, 2023
 Verified review
Dpd delivery company left my parcels outside the appartement block without me knowing. One of the trees ( orange tree) I ordered arrived badly damaged with broken branches, leafs and fallen fruits. The other ( olive tree) arrived so dried up with yellow leaves I needed to repot immediately.
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Answer by gardens4you.ie
Jul 24, 2023
We are sorry if dpd have delivered the parcel in this way. Take photos please of these products for the 2-month growth guarantee. If you ever have a problem with these products, please come back to us.
Jul 13, 2023
 Verified review
Love the fast delivery. They packaging is fantastic. 80%-90% of the plants looked in good condition but 10%-20% of the plants looked either dead, damaged or yellowing leaves.
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Jul 11, 2023
 Verified review
Very easy to choose the shrubs and good info on each . Fast delivery
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Jul 10, 2023
 Verified review
Quick and reliable throughout the whole process. High quality plants
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Jul 10, 2023
 Verified review

I think I ordered 1 lavender I got 5. 4 are almost dead where is the beautiful magic carpet I ordered. It looked so lovely in that pot

I think I ordered 1 lavender I git 5. 4 lo
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Answer by gardens4you.ie
Jul 24, 2023
Thank you for your feedback. It was hot when we sent your order and the 5 lavenders ordered were refunded when we looked at your order. The rest of the order is 2 months guaranteed.
Jul 9, 2023
 Verified review
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