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Mar 7, 2024
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The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots...
I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
Great products from a great product range, great delivery service, and good value for money. I have bought from them twice now and I will buy again!
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Aug 12, 2024
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Excellent Service
4th Tree Ordered And Shipped To Ireland
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Aug 9, 2024
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The plants were in poor condition and smaller than expected
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Answer by gardens4you.ie
Aug 9, 2024
We are very sorry to hear that. If you contact our costumer service, they can help you with this issue and hopefully find you a suitable solution.
Aug 7, 2024
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Aug 7, 2024
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Photo of product was misleading. However, ordering and delivery services were great.
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback.
For many outdoor plants we show pictures of mature plants in full bloom to illustrate how the mature plant will look in your garden.
In practice, however, the plants do not flower all year round and we deliberately do not send adult plants.
Please contact our customer service directly so that we can help you better
Aug 7, 2024
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Aug 7, 2024
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Really nice purchasing experience and very fast delivery,
Ordered twice now both deliveries was up to expectations. Highly recommend
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Aug 6, 2024
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Aug 4, 2024
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Aug 3, 2024
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Aug 3, 2024
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Plants packaged with great care , & delivered with care, plants were in perfect condition, everything was just great i cant fault anything.
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Aug 2, 2024
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Very happy!!!!!!!
Quick delivery, excellent products ( I bought 2 trees and 2 raspberry bushes), and very reasonably priced. I will be buying again.
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Aug 1, 2024
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Plants are very poor quality, I don't think any of the will survive,very disappointed 😕
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback.
We are sorry that you are disappointed with your order.
Please contact our customer service directly so that we can assist you better.
Jul 31, 2024
Verified review
The Jack Frost is in very poor condition.
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Answer by gardens4you.ie
Aug 21, 2024
Thank you for your feedback.
Please contact our customer service directly so that we can assist you better.
Jul 31, 2024
Verified review
This was my first order and I’m delighted with the decision. The plants are in good condition and were expertly packaged. I ordered two pots that were very small - my fault for not actually measuring correctly. One of the plants was also very small - but I’m hopeful it will grow. The plants are settling into their new home and I’m sure they will thrive.