gardens4you.ieReviews

: 4,231Good

4.38

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Mar 8, 2013
updated on: Nov 28, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Nov 28, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,263 verified reviews in the last 12 months

4,231 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
Report review

Show all positive reviews

the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
Report review

Show all critical reviews

Reviews for gardens4you.ie

 Sort by Relevance 
(58)
 Verified review
May 24, 2022
Not happy!Good website, nice flowers, but I didn’t expect to receive a completely dead flower without any leaf! Really shame. And your customer service didn’t even reply.
Report review
 Verified review
Mar 18, 2022
good selection of plants, unfortunately the quality of plants that are being sent are nowhere near to plants that one would select & purchase in a local garden center.
Report review
 Verified review
Mar 21, 2022
Delivery charge of €12.95 is more than twice what other online garden shops charge. Plants took over a week to arrive and were not in top condition..
Report review
 Verified review
Apr 9, 2022
One plant is in very poor condition, juniper Ice Blue, withered and very little green branches. Foliage falls off when touched.
Report review
 Verified review
Mar 15, 2022
Should be a leaflet explaining hoe to care for them , and a little message from the buyer to recipient, even just a name .
Report review
 Verified review
Jul 1, 2022
Unfortunately one of the plants was damaged, and the little lemon plant lost some leaves. But I hope to revive them!
Report review
 Verified review
Apr 6, 2022
3 plants arrived-1 overwatered with all leaves browned at tips. Prob won’t grow now. Other 2 were fine.
Report review
 Verified review
May 15, 2022
Well-packed, healthy plants Blue petunias pictured as blue arrived dark purple so not fit for purpose Hosta plant size disappointing- three leaved plant Pack of three phlox contained just two plants I understood this was an Irish company with Irish plants however it is European consequently delivery was slower than expected Wouldn't shop here qgain
Report review
 Verified review
Jan 9, 2022
Good selection and delivery time plus good response from customer service however out of three orders I have placed 1 had incorrect plants and 1 was missing a couple of plants. While I was refunded it is frustrating not to get what you have ordered when you are planning your garden.
Report review
 Verified review
Apr 4, 2022
The plants I ordered from you arrived this morning; thank you. Unfortunately they were in less than 1st class condition. I took the pix within half an hour of their being here. Please canyou advise how best I should deal with them to help their recovery?
Report review
 Verified review
Jan 20, 2022
I had ordered a palm and a pot as a thank you gift for relatives in Dublin. The two items were not delivered at the same time! (I am not sure whether the first or the second delivery was accompanied by the thank you card - was too embarrassed to ask.)
Report review
Answer by gardens4you.ie
Jan 21, 2022
We are obliged to send plants and pot separately otherwise the plant would be crushed by the pot. the pot must also be secured during transport, its ceramic breaks easily in case of shock. We had attached the packages together (bundle) they were separated by the carrier where the delivery on 2 different days what we regret.
 Verified review
Apr 5, 2022
I have bought several times before from this site and been pleased. This time the plants were very withered and when I removed the band to keep them in place, the flowering heads of 2 of them just broke off.
Report review
 Verified review
Jan 26, 2022
Delivery date was good, but condition of plants that arrived at this time of year, we will have to wait and see exactly what I bought. The 2 Astilbe arendsil Fiery red look little more that roots
Report review
 Verified review
Apr 1, 2022
Very fast delivery. And over half delivery were in good condition. He rest weren't great one had very poor graft which didn't take and others were just not physiologically strong enough
Report review
 Verified review
Dec 10, 2021
I was impressed with the freshness and quality of the plants on delivery. However, I had ordered an extra large palm and instead received a plant much smaller than the size I had expected.
Report review
Answer by gardens4you.ie
Dec 21, 2021
The product images shown on the website are of mature products photographed in summer period and are for illustrative purposes only. Variations in size, colour and shape may occur due to the nature of our products. As we deal in live products, it is inevitable that the sizes and colours of our products may vary from time to time, all images and descriptions are approximate. As advertise on our website we send the majority of our plants as naturally growing young plants. These young and robust gardens plants are 1 years guaranteed.
 Verified review
Jun 7, 2022
I was surprised at the size but the measurements were supplied so I shouldn`t have been. The shape of the olive tree was odd but luckily it will grow. Generally good service
Report review
 Verified review
Jun 6, 2022
Plants did not travel well. Probably too delicate. Had to transplant immediately as compost had dried out and disintegrated. Not sure if plant in photo will survive.
Report review
 Verified review
Apr 14, 2022
Got products delivered but I was expecting small plants but got roots in plastic bags. I'm sure they will grow anyway but just not what I expected.
Report review
 Verified review
Jul 4, 2022
I sent a camellia and pot for a retirement gift, and it was a surprise for the receiver to get some dahlia bulbs for free.
Report review
 Verified review
Feb 20, 2022
Healthy and well packaged plants. Arrived in a reasonable condition. However not the size as advertised .
Report review