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Top positive review
Aug 14, 2023
Verified review
Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
Order date: 20/5/23... Arrived 5 days Ireland ...very dry ...leaves withered...2 fell off immediately ...first aid given for 24 hours then planted out in beautiful irish sunshine...other shrubs have arrived with green leaves and not dry...would like replacement as not cheap with postage...over 20 euros
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Answer by gardens4you.ie
Jun 13, 2023
The hydrangea you received develops its foliage on the new year's growth and not on the old wood. Plant please what you have received the order is guaranteed 2 months. If you don't see any growth, please contact our customer service department before the end of the 2-month growth guarantee period with photos of the planted products they will be replace (if we have them in stock or refund). Shipping cost to Ireland is about €14.95 and goes directly to DPD courier we do not own money with shipping.
Jun 7, 2023
Verified review
Lavendar plants arrived withered and in poor shape. I have repotted the plants in fresh compost and hope at least one will recover. Lesson learned. I have ordered live plants from Mr Middleton and tgey arrived in tip top shape and condition. Just saying.
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Answer by gardens4you.ie
Jun 8, 2023
Unfortunately it is clear that the plants in the photo have suffered heat damage in transit.
Please contact our customer service for a new shipment or a refund.
Jul 2, 2023
Verified review
Slightly disappointing
-Website had suffix ".ie" (Rep. Of Ireland domain)
Plants shipped from Netherlands
-Business doesn't appear to have more than a token physical address to claim .ie. This is entirely within the law but personally I find this practice dishonest.
-Flowers picked were listed as good for shaded areas, upon arrival packaging stated they were suitable for direct sun.
-Upon arrival one plant was in reasonable condition with some slight damage, to be expected shipping overseas ( and why I chose a supposed Irish website to prevent this) and the other plant was badly crumpled into the same packaging.
Again, nothing illegal about this practice, however, I will avoid in future.
This is entirely my own experience.
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Answer by gardens4you.ie
Jul 3, 2023
We do not keep secret the fact that we are based in Holland, our physical address is clearly visible on the site and we pay taxes to the 22 countries where we ship which also brings in currency in these various countries. Vinca minor and climbing rose can be planted in sun or partial shade. We've been shipping to Ireland for over 20 years and are proud to have customers in 22 European countries with the lowest prices on the market.
May 1, 2023
Verified review
I received 6 plants towards the end of last week 28/04/23 and two of those plants look dead. Last rights wouldn't even save them. I can't understand 12cm pots with a two foot stick coming out of them. 2 sticks in each pot these may be good at a later stage when the plant grows. I understand for packaging etc etc but could be done better. This is not the first time I have received plants from Gardens4You in this state.
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Answer by gardens4you.ie
May 2, 2023
Blueberry and rubus doesn't have leaves and can appear dead on arrival, that is the time of year we have -1ºC at night and 9ºC right now in the beginning of May normally in other years the leaves are already out but this year it is very cold. If you scratch away a small section of bark with your finger nail with will see that the bark is green underneath. Once planted the plants will grow normally.
Jul 14, 2023
Verified review
Dpd delivery company left my parcels outside the appartement block without me knowing.
One of the trees ( orange tree) I ordered arrived badly damaged with broken branches, leafs and fallen fruits. The other ( olive tree) arrived so dried up with yellow leaves I needed to repot immediately.
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Answer by gardens4you.ie
Jul 24, 2023
We are sorry if dpd have delivered the parcel in this way.
Take photos please of these products for the 2-month growth guarantee. If you ever have a problem with these products, please come back to us.
Jun 1, 2023
Verified review
expensive slow shipping, small plants
the order takes a while to be process which is not stated in the delivery time, shipping was expensive and slow, plants arrived at the significantly smaller side of the size scale provided on the website. I would definitely not order again.
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Answer by gardens4you.ie
Jun 8, 2023
The photos on our website show you always a mature product photographed in summer period. After shipping delivery is about 4-5 working days weekend and bank holidays not included. we're in Holland and among the fastest and cheapest on the internet in this sector in the 22 countries where we ship, not to mention the 2-month growth guarantee.
Jul 3, 2023
Verified review
Ordered 2 plants. Received 1 dead dry & in poor condition
The second plant is also in poor condition and I doubt if it will survive.
I will receive credit but would much prefer replacements.
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Answer by gardens4you.ie
Jul 7, 2023
Of the 2 plants we received photos, only one was damaged, so we refunded that one in accordance with our warranty.
Once planted, you have a 2-month guarantee on the hydrangea ordered.
Dec 8, 2022
Verified review
What would have been gorgeous plants in bad shape when they arrived
The plants took along time to come. When they arrived they were dried out and all over the boxes. Some of them were broken beyond repair due to poor transportation
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Answer by gardens4you.ie
Dec 9, 2022
According to the photos received the 2 small plants have been damaged in transit what we sincerely regret but these 2 plants can still be saved. A full refund have been made €16.90 for those 2 plantes. We also gave you a refund of €2.84 for the Areca palm (in order to buy some new potting soil, what we think is honest and fair) the plant lost a little bit of soil but which does not show any damage on your pictures despite your insistence to get a full refund, which we regret because as we have informed you our indoor plants are always guaranteed for 2 months and you can always come back to our customer service in case of a problem with an article.
May 22, 2023
Verified review
The plant was sick when it arrived. Full of brown spots. Trying to recover it with neem oil treatment now. The rest of the products were fine.
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Answer by gardens4you.ie
Jun 13, 2023
Plants grown outside can sometimes have spots - not a disease, but the result of wind, rain or sun. In nature, plants with immaculate foliage do not exist. Removing the leaves is more effective than treating them, because it's useless: once removed, new leaves will develop.
Mar 15, 2023
Verified review
I ordered some plants .
They arrived yesterday
I ordered buddleia I thought I would receive more plants that what was in the box
I received a very small pot with dried out plant in it
I hope this will grow.
I ordered lavender plant as well received 5 of those when I thought I was getting one
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Answer by gardens4you.ie
Mar 16, 2023
Thank you for your feedback. Don't worry buddleia in winter (we have -2ºC at night) are often less attractive visually once planted it will grow normally we offer 2 months of growth guaranthy on our products
Mar 2, 2023
Verified review
Ordered 2 items and when they arrived they were tiny, they would get lost in the garden. The stake was even taller than both. No where close to items advertised online. Delivery charge I thought was excessive. Disappointed in general, I would look elsewhere next time.
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Answer by gardens4you.ie
Mar 3, 2023
The photos on our site are for illustrative purposes only and always show you the products photographed in summer.
We are in winter it is -4ºC in Northern Europe we have 4 seasons you seem to forget. Our plants are cultivated outside all year round,The photos on our site are for illustrative purposes only and always show you the products photographed in summer.
We are in winter it is -4ºC in Northern Europe we have 4 seasons you seem to forget. Our plants are cultivated outside all year round, you will not find plants cultivated in heated greenhouses or imported like you find in supermarkets. The items are in perfect condition and are identical to the measurements and sizes advertised on our site for these products. The wooden rods are not the stake of the plants, we put them in the boxes to avoid that the plants do not move.
Apr 8, 2023
Verified review
I ordered two standard plants and an Astilbe Fiery Red. I received only 2 standard plants was so disappointed as I really wanted the Astilbe. Was told to search box again as it was in cardboard. Searched @nd recycled no luck. Refund given. Two expensive to send Astilbe.
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Answer by gardens4you.ie
Apr 19, 2023
The astilbes were roots in a small bag filled with plastic soil stuck in the fold of the cardboard. Alas the root was not found we refunded the €3,50 rather than sending back a parcel with all the Co2 that this entails. Nature and the environment is something we are sensitive to.
May 21, 2023
Verified review
This was a €40 gift for a new home.
Had I known it would be sooo much smaller than pictured I would have bought flowers.
No not impressed with the sales technique ;(
I did write to customer service but no response yet, instead I'm asked to write a review....
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Answer by gardens4you.ie
Jun 8, 2023
The photos on our website show you always a mature product photographed in summer period. Don't worry, buddleia can grow 30 to 40 cm per season. They're hardy shrubs that make great butterfly magnets.
Mar 3, 2023
Verified review
Begonia tubers arrived Begonia Pendula. I have seen bigger marbles and some as soft as butter. I would suggest tighter quality control. and a photo of not only the plaint in bloom but a photo of the tubers.
Not impressed at all.
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Answer by gardens4you.ie
Mar 7, 2023
Thank you for the feedback. Our roots and bulbs are controlled for more than 30 years by experts and official organizations. Take pictures of what you received our customer service will be happy to offer you assistance and advise for this order.
Mar 29, 2023
Verified review
I was disappointed to be honest. I thought they were expensive for what I received. Hopefully they will grow as they are roots and then a very small plant of witch hazel which need alot of care to get ir established.
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Answer by gardens4you.ie
Apr 7, 2023
Such a low score must have some explanation. We can't find any mail from you in our system. If you were disappointed with your order, which we regret, please take some pictures and contact our customer service department. We will be happy to help you, especially since the products purchased are 100% guaranteed Such a low score must have some explanation. We can't find any mail from you in our system. If you were disappointed with your order, which we regret, please take some pictures and contact our customer service department. We will be happy to help you, especially since the products purchased are 100% guaranteed for a period of 2 months.
Apr 7, 2023
Verified review
No communication about delivery and plant delivered was in poor condition
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Answer by gardens4you.ie
Apr 19, 2023
The day your package left an automatic mail announced you the shipment as well as the number of the package (this mail arrived probably in your spam or recycle garbage can).
We have not received any mail to date about the order, it is time to take pictures and contact our customer service we will be happy to solve any issue with the order.
May 7, 2023
Verified review
Magnolia and Wisteria
It will be a miracle if the plants survive they arrived in such poor condition.
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Answer by gardens4you.ie
May 16, 2023
All orders placed on our website are guaranteed. If you have any doubt about the plants received just send photos to our customer service we will be happy to assist you.
May 2, 2023
Verified review
I ordered my items on 26th April and I have not received them yet 2nd May
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Answer by gardens4you.ie
May 2, 2023
After shiping delivery to Ireland is about 4-5 working days weekend and bank holidays not included. We were closed on April 27/04/2023, a holiday celebrating the King of Holland's birthday as indicated on our website. Your order with hyacinth arrived today 02/05/2023.
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