gardens4you.ieReviews

: 2,902ExcellentCertified

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Contact
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
0031 252 418999
www.gardens4you.ie
Authorised representative
M.E.C. Jansen

Reviews for gardens4you.ie

4.50/5.00
Excellent
How is the rating calculated?

1,222 reviews in the last 12 months

5 stars
76 %
4 stars
11 %
3 stars
4 %
2 stars
3 %
1 star
5 %
2,902 total reviews

the most relevant positive review

5 months ago
I have placed several orders with gardens for you and have been very happy with the beautiful plants I have received at great prices. They are well packaged healthy plants, my clematis taiga just arrived with delicate buds still intact, I’m delighted! My dwarf pear and cherries I bought last year are all still thriving, I’m very happy with this company, excellent variety, prices, packaging, delivery, website etc. Five stars from this happy customer. God bless all at gardens for you and all gardeners. Thank you!🙂🙏
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the most relevant critical review

5 months ago
The good: The plants arrived in a very timely fashion, and I love the direct contact for help with plant care. Also, there are detailed instructions for caring for each plant on the invoice which is very handy. I was drawn in by the deals, as I really wanted some plants for my new home. The bad: All of my plants were transported in a single box that the courier had no regard for, and two of the plants were damaged. The box was handled in two different orientations just between the van and my door. Packaging with separate compartments to better keep the plants from shifting would be nice. Also labelling which side is up would be helpful for the courier, so they know how to handle the box. Overall: I will likely order from gardens4you again. I am pleased overall with the products.
Answer by gardens4you.ie
5 months ago
We are sorry to see the plants have arrived with this kind of leaf damage, please accept our apologies. Please email us at customerservice@gardens4you.ie , and we will be happy to arrange a solution to the issue.
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Read the most relevant positive or most relevant critical review

Positive
Critical
5 months ago
I have placed several orders with gardens for you and have been very happy with the beautiful plants I have received at great prices. They are well packaged healthy plants, my clematis taiga just arrived with delicate buds still intact, I’m delighted! My dwarf pear and cherries I bought last year are all still thriving, I’m very happy with this company, excellent variety, prices, packaging, delivery, website etc. Five stars from this happy customer. God bless all at gardens for you and all gardeners. Thank you!🙂🙏
Read moreShow all positive reviews
5 months ago
The good: The plants arrived in a very timely fashion, and I love the direct contact for help with plant care. Also, there are detailed instructions for caring for each plant on the invoice which is very handy. I was drawn in by the deals, as I really wanted some plants for my new home. The bad: All of my plants were transported in a single box that the courier had no regard for, and two of the plants were damaged. The box was handled in two different orientations just between the van and my door. Packaging with separate compartments to better keep the plants from shifting would be nice. Also labelling which side is up would be helpful for the courier, so they know how to handle the box. Overall: I will likely order from gardens4you again. I am pleased overall with the products.
Answer by gardens4you.ie
5 months ago
We are sorry to see the plants have arrived with this kind of leaf damage, please accept our apologies. Please email us at customerservice@gardens4you.ie , and we will be happy to arrange a solution to the issue.
Read moreShow all critical reviews

What other customers say about their experience with gardens4you.ie

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(66)
2 months ago
 helpful 
 Verified review|
2 months ago
Nataliya _. from _
No good service. I bought it on August 20 and did not receive one of the order items until September 4. Where are the promised 4 days of delivery?
 helpful 
 Verified review|
Answer by gardens4you.ie
1 month ago
According to our system and dpd courier your order was shipped the 24/08/2021and delivered the 30/08/2021 on time. Parcel label number 0516 8997 4365 25 H Shipment number i Show shipment number Delivery status The parcel was delivered 30.08.2021, 12:37. Delivery status Date Time DPD parcel centre Parcel status+ 30.08.2021 12:37 CAVAN (IE) Delivered. Evidence 30.08.2021 08:26 CAVAN (IE) Out for delivery. 24.08.2021 20:11 te Vijfhuizen (N ... In transit. 24.08.2021 10:42 DPD data centre Order information has been transmitted to DPD.
 helpful 
2 months ago
I'm still waiting for my delivery This has to be the worst on line shopping experience ever, I would not recommend this service to anyone
 helpful 
 Verified review|
Answer by gardens4you.ie
1 month ago
You received an email when the parcel was shipped delivery to Ireland is about 4-5 working days, delivery was on time. 30.08.2021 12:38 DUBLIN (IE) Delivered. Evidence 30.08.2021 08:17 DUBLIN (IE) Out for delivery. 24.08.2021 20:33 te Vijfhuizen (N ... In transit. 24.08.2021 16:17 DPD data centre Order information has been transmitted to DPD.
 helpful 
3 months ago
Phlox arrived beautifully packed lavender looks a bit dead hope it tecovers
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 Verified review|
Answer by gardens4you.ie
2 months ago
Rest assure we offer 1 year growth guarantee on all perennials plants, your lavenders are guaranteed to Augustus 2022.
 helpful 
3 months ago
The plants arrived some where broken, the hosta was yellow.
 helpful 
 Verified review|
Answer by gardens4you.ie
3 months ago
Our apologies that your plants arrived in this condition. If there is no improvement within a month, please contact our customer service.
 helpful 
3 months ago
 helpful 
 Verified review|
3 months ago
Very disappointed with the poor quality and size of the product one plant was out of its pots s they were in bad shape
 helpful 
 Verified review|
Answer by gardens4you.ie
3 months ago
Our apologies that you feel disappointed with your order. We would recommend to contact our customer service by email. They will assist you according to the guarantee policy.
 helpful 
3 months ago
Ordered camellias did not even come close to expectations. They are not standard, they look like tiny twigs!
 helpful 
 Verified review|
Answer by gardens4you.ie
2 months ago
We advertise young specimens plants, give the plant time to develop and you will see that these are indeed standard plants, the order is guaranteed for 1 year.
 helpful 
3 months ago
The Calathea plant I received was not good, a lot of the leaves were withered. I am very disappointed.
 helpful 
 Verified review|
Answer by gardens4you.ie
2 months ago
We are sincerely sorry to hear that. If there is no improvement within a month, please contact our customer service for a replacement or a refund.
 helpful 
3 months ago
Was disappointed as each plant had dead brown leaves and were very small in size.
 helpful 
 Verified review|
Answer by gardens4you.ie
3 months ago
Our apologies that you feel disappointed with your order. We would recommend to contact our customer service by email. They will assist you according to the guarantee policy.
 helpful 
4 months ago
The following is my assignment of the two shrubs I received. One of the plants has only one leaf, this I can accept it indicates it may survive The second plant has no visible leaf/bud it may or may not survive?
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
Our apologies that you received your order in this condition. We would recommend to plant them and see how there are after one month. If there is no improvement within a month, please contact our customer service. Your order is guaranteed.
 helpful 
4 months ago
My plants where upside down and the lupins had settled in the water, meaning all their flowers/leaves had gone rotten
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
We are sorry to hear that, please take contact with our customer service we will be happy to assist you, the plants are 1 year guaranteed. This is how our warranty applies. Period of guarantee: • Perennial plants (perennials) and shrubs / trees in pots: 1 year • Indoor plants and bonsai: 3 months • Spring bulbs: 1 growing season until May 31 at the latest. • Summer bulbs, rhizomes and bedding plants: 1 growing season until 1 October at the latest.
 helpful 
4 months ago
I'm sorry to say this, but I'm frustrated with my sansevieria because the site shows a plant about 40 cm tall and with lots of leaves. And I received a small plant with only 2 leaves, about 10 cm. But before making the purchase I checked the size by email, and someone told me it was about 20 cm tall. However, I complained and the store returned my money, but I spent 10 euros on delivery. In addition, I bought it on the Irish website and the plant came from Netherland.
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
The photo on our website are for illustration purpose only and show you always a mature product. there was an error on our site regarding the size of the plants and it is for this reason that we have reimbursed you for the plant. As you ordered another plant the shipping costs which are still 9.95 € have not been refunded. We are shipping plants to 22 countries in Europe from the Netherlands, it is not a secret that we hare based in this country it is clearly mentioned on the website and on our address.
 helpful 
4 months ago
received plant was in a poor state, very different to what was shown on the picture, not sure if the plant will survive. Alovera leaves were very dry and babies damaged.
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
We are sorry to hear that the order arrived in poor condition. Please send photos evidence to our customer service we will be happy to come back to you with something under our guarantee. Rest assure every order placed on our website are guaranteed.
 helpful 
4 months ago
... I have not received my order 7 days after placing it and with a bank holiday looming am not expecting it any time soon...hope the poor plants have survived...
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
Due to the Brexit we cannot send orders with UK destination including Northern Ireland, as not only will the plants be stranded for several days but you will have to pay import taxes to the carrier. The full refund have been process on your account and will be visible in 2-5 working days. For information we have kept our UK website open because we can still offer delivery to other destinations in Europe and we find that people are still ordering for delivery in other parts of Europe.
 helpful 
4 months ago
Plants were 8 days in transit which is far too long and most arrived very dry and practically dead. Would not purchase from this company again.
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
Our apologies that your parcel arrived later then it should. We would recommend to contact our customer service. Your plants are guaranteed.
 helpful 
4 months ago
I have only given one star as I haven't received my order yet
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
We can see that your plants arrived in the meantime. Enjoy your order.
 helpful 
4 months ago
Plant is bad condition hopefully can bring it back
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
It is clear that the plant has suffered during the transit probably due to the heat. Please take contact with our customer service we will arranged the refund for the plant photographed.
 helpful 
4 months ago
Plants came olmost death??!!
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
Our apologies that you received your order in this condition. We would recommend to plant them and see how there are after one month. If there is no improvement within a month, please contact our customer service. Your order is guaranteed.
 helpful 
4 months ago
 helpful 
 Verified review|
Answer by gardens4you.ie
4 months ago
We are sorry to see that you have left us a negative/poor rating, as we informed you by email we have not received any pictures of the products you were dissatisfied with. Please send the photos in JPEG format with a maximum of 20MB if the plants have suffered during transport and heat, our guarantee will take over. Every order placed on our website are guaranteed
 helpful 
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Reviews for gardens4you.ie

4.50/5.00
Excellent
How is the rating calculated?

1,222 reviews in the last 12 months

5 stars
76 %
4 stars
11 %
3 stars
4 %
2 stars
3 %
1 star
5 %
2,902 total reviews

Trustmark for gardens4you.ie

Status:
Valid
updated on: 22/10/2021
certified since: 08/03/2013
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500 . Find out more

What does the trustmark mean?

Details about gardens4you.ie

Contact
Bulbs Direct B.V.
Achterweg Zuid 33c
2161DX Lisse
Netherlands
0031 252 418999
www.gardens4you.ie
Authorised representative
M.E.C. Jansen
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