gardens4you.ieReviews

: 4,138Good

4.38

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Valid

with Buyer Protection

certified since: Mar 8, 2013
updated on: Sep 24, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Mar 8, 2013
updated on: Sep 24, 2022
gardens4you.ie is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At gardens4you.ie, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for gardens4you.ie

1,238 verified reviews in the last 12 months

4,138 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Apr 9, 2022
There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review


Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie. To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace. I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience. I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention. Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Reviews for gardens4you.ie

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 Verified review
May 12, 2022
I still haven't received my order 😟
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shop sends you an automatic message when the order is shipped so you can leave a comment about our services and the store in general. Deliveries are made in Ireland within 4-5 working days, it is rather surprising to leave a negative review and such a low score on the day of delivery...a little common sense would clearly be appreciated. Delivery status Date Time DPD parcel centre Parcel status+ 12.05.2022 12:13 Letterkenny Coun ... Delivered. Evidence 12.05.2022 08:27 Letterkenny Coun ... Out for delivery. 06.05.2022 19:51 Vijfhuizen (NL) In transit. 06.05.2022 15:10 DPD data centre Order information has been transmitted to DPD.
 Verified review
Apr 3, 2022
The tracking number wouldn't work.
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
Mar 28, 2022
I have not received my order yet
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Answer by gardens4you.ie
Jul 8, 2022
After shipping confirmation the order was delivered in 4-5 working days weekend and bank holidays not included. We provided you by automatic mail a tracking link. Delivery status Date Time DPD parcel centre Parcel status+ 30.03.2022 10:34 Dublin Hill, Cor ... Delivered. Evidence 30.03.2022 08:17 Dublin Hill, Cor ... Out for delivery. 24.03.2022 20:42 Vijfhuizen (NL) In transit. 23.03.2022 16:52 DPD data centre Order information has been transmitted to DPD.
 Verified review
Mar 28, 2022
Still haven't received my plants
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Answer by gardens4you.ie
Sep 1, 2022
No need to give a review on the site if your order is in transit, thank you to respect the delivery time to leave an objective comment afterwards. Your order was shipped the 23/03/2022 and delivered the 29/03/2022. Parcel information Consignee information Parcel handed to DPD In transit At parcel delivery centre Parcel out for delivery Delivered Parcel label number 0516 8997 5112 79 F Shipment number i Show shipment number Delivery status The parcel was delivered 29.03.2022, 10:58. Delivery status Date Time DPD parcel centre Parcel status+ 29.03.2022 10:58 Tralee, County K ... Delivered. Evidence 29.03.2022 07:58 Tralee, County K ... Out for delivery. 23.03.2022 18:56 Vijfhuizen (NL) In transit. 23.03.2022 15:52 DPD data centre Order information has been transmitted to DPD.
 Verified review
May 1, 2022
I still did not received items
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shop always sends you a message once the order has been shipped to note the products and the delivery. Since orders for Ireland take 4-5 working days to arrive, you have to wait for the package to be delivered before rushing to give 1 star, it makes no sense on your part, sorry to tell you that this way.
 Verified review
Dec 27, 2021
Delivery has not arrived yet
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Answer by gardens4you.ie
Jan 7, 2022
We are sincerely sorry if the delivery took a long time during the Holidays period, the carrier had promised us a delivery in time they were overwhelmed by the number of packages and delivery requests, once apologies again. Rest assure the order is 100% guaranteed.
 Verified review
Apr 29, 2022
I haven't received my goods.
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Answer by gardens4you.ie
Jul 8, 2022
After shipping delivery to Ireland is about 4-5 working days weekend and bank holiday not included. This order arrived on time according to dpd.
 Verified review
Feb 24, 2022
I haven’t received my order
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Answer by gardens4you.ie
Mar 11, 2022
Your order was shipped the 21/03/2022 ands arrived the 24/03/2022 delivery to Ireland after shipping can take 4-5 working days. Date Time DPD parcel centre Parcel status+ 24.02.2022 14:11 Naas County Kild ... Delivered. Evidence 24.02.2022 08:08 Naas County Kild ... Out for delivery. 21.02.2022 21:43 Vijfhuizen (NL) In transit. 21.02.2022 15:52 DPD data centre Order information has been transmitted to DPD.
 Verified review
Apr 3, 2022
Still waiting on order
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
Apr 4, 2022
Still hasn't arrived
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Answer by gardens4you.ie
Jul 8, 2022
Trusted shops does not ask you to write a review before you receive your order. You can keep the email aside while you wait for the parcel to arrive, specially since your package arrived the next day.
 Verified review
May 21, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
May 20, 2022 
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Answer by gardens4you.ie
Jul 8, 2022
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 20/05/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
May 13, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
Apr 27, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We still don't know why you left a poor rate review for your order placed the 27/04/2022 you never took contact with our customer service.
 Verified review
Apr 20, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We still don't know why you left a poor rate review for your order placed the 20/04/2022 you never took contact with our customer service.
 Verified review
Apr 4, 2022
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Answer by gardens4you.ie
Sep 1, 2022
If you have left 2 stars you certainly have an interesting opinion to share about your order our customer service is ready to receive it in order to help you.
 Verified review
Apr 2, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We do not yet know why a star was given to us, if you have encountered any problem with the plants ordered on 02/04/2022 contact our customer service and in case of damage please send pictures so that we can arrange something under our guarantee.
 Verified review
Mar 31, 2022
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Answer by gardens4you.ie
Jul 8, 2022
We still don't know why you gave us such a low rate with one star without ever contacting our customer service department about your order of the 31/03/2022
 Verified review
Dec 10, 2021
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Answer by gardens4you.ie
Dec 21, 2021
If you have any problems with your order please take contact with our customer service at customerservice@gardens4you.ie we would like to know why you gave us only 2 stars.