There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
Read more
Report review
Show all positive reviews
the most relevant critical review
Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie.
To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace.
I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience.
I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention.
Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
Read more
Report review
Show all critical reviews
Reviews for gardens4you.ie
Filter
Rating
Sort byRelevance
(853)
(114)
(55)
Verified review
Nov 19, 2022
I was pleasantly surprised to find a site with such great indoor plants at the specified heights and discription. The plants arrived on time on the day expected. Packed securely and in good shape. I am delighted with the product.
Ben
Report review
Verified review
Nov 28, 2022
I was a little disappointed with my order. I was expecting much larger plants. ( possibly my fault for not taking notice of sizes rather than photos)
Report review
Answer by gardens4you.ie
Nov 29, 2022
We state a delivery height for all pot plants, shrubs and trees
For potted plants, this height is measured from the ground, including the pot. Keep in mind that plants that are planted in a border will be lower in the border, because the pot height disappears under the ground.
Shrubs and trees supplied with bare roots, i.e. without a pot, are measured from the top of the roots and are therefore planted at the same height as the liver height.
We always indicate a delivery height range because it is a live product and products can vary slightly in length during the season.
Once planted, most plants will continue to grow quickly, especially in the spring.
Verified review
Nov 6, 2022
Quick delivery, well and carefully packed, and good quality plants. I was and I will buy again from them 😊
Report review
Verified review
Nov 2, 2022
Purchased bulbs and they arrived within 3 days, and in great condition, fast and efficient will be back.
Report review
Verified review
Nov 7, 2022
Consistent quick delivery and excellent products! All plants ordered have been growing bezutifully
Report review
Verified review
Nov 12, 2022
Plants in excellent condition, plus wide range too choose from, well packed and quick delivery.
Report review
Verified review
Nov 12, 2022
The delivery was on time and the parcel arrived in perfect condition, thank you so much!
Report review
Verified review
Nov 4, 2022
Great service,great quality,greT customer service,excellent
Report review
Verified review
Nov 26, 2022
Carefully packed. Plants arrived in a good condition.
Report review
Verified review
Nov 5, 2022
Brilliant shop. Always everything in good condition
Report review
Verified review
Nov 29, 2022
Really well packed and plants in perfect
Condition
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.