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Top positive review
Aug 14, 2023
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Plants were healthy and delivered in just a few days . All good experience from start to finish . Great website ----- good info and timely updates on purchase. I have a 23 year old garden and am by the sea with a windy wet climate so gardening is a challenge . Never very cold but always quite wet .
Hydrangeas and Berberis along with a handful of other shrubs and perennials survive nicely here so my garden has always brought me many compliments . My recent purchases from you will of course further enhance my garden.
Dead,rotten and unrecognisable plants sent!!!
I have received my order and I have never seen anything like this before: dead, rotten, mouldy and unrecognisable plants. This must be some joke or I don’t even know what to call it. There is no way, you can plant them. I just want my money back and someone to collect that stuff, as I am not wasting more money to send those plants back. I already paid more than 120 euro.
My wife ordered a XL Pot but didnt check the size, XL = 18cm which is a very small pot. She thought also it was an Irish site but was not had an Irish domain .ie but its actually Dutch she paid shipping and must pay for the return also. So not worth the expense to return (12euro to get it and 16 to return 28E shipping fees). Two points XL is not 18cm and .ie domain but returns shipping to NL is very expensive but shipping to IE would have been half the price.. Ended up having to keep the small pot :-)... If ordering make sure of everything chances are you are not returning the item.... Apart from that nice people...nice goods
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Answer by gardens4you.ie
Nov 8, 2023
Thank you for providing your feedback. Upon reviewing your concerns, it appears there was a discrepancy in pot size perception. We understand that you initially measured the pot in inches, and we want to clarify that our website specifies a 18cm diameter, not the 7cm that was initially perceived. The 18cm ceramic pots are labeled as XL on our site to ensure transparency and avoid any confusion in the product description.
Our company, based in the Netherlands, proudly displays its physical address on the website. We adhere to tax regulations in all countries we ship to, contributing to the local economies, including Ireland and Europe.
Regarding return policies, as outlined in our terms and conditions, if an error arises from the customer's end, the return is at their expense. However, should a mistake occur on our part, we are committed to covering the costs of replacement or providing a full refund. Your satisfaction is our priority, and we appreciate your understanding in this matter.
Nov 8, 2023
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Nov 7, 2023
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Great service, my plants arrived safely
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Nov 7, 2023
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On time, good service.
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Nov 6, 2023
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Plants were of good quality
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Nov 6, 2023
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Very fast delivery, trees very well protected. The questions asked are answered quickly and helpfully.
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Nov 6, 2023
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Nov 5, 2023
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Lovely plants
I've ordered from this website twice. Both times the plants arrived well packed and very quickly. I have no issue recommending this site. The communication from the company has also been great.
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Nov 3, 2023
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Your delivery partner was very poor. The shipment arrived in parts over the course of a week with one of the heather's half dead. On of the delivery drivers left them upside down. When queried and brought to his attention the box said live plant and upright arrows, he shrugged and said "they've been thrown all over the van all day".
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Answer by gardens4you.ie
Nov 3, 2023
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced with our delivery partner. We deeply regret that the condition of your shipment did not meet our usual standards.
We take such matters seriously, and we will address this issue with our delivery partner to ensure that corrective measures are taken. Your feedback is invaluable to us, and we appreciate your patience as we work to rectify this situation.
Once again, we apologize for any frustration caused, and we are committed to ensuring a more positive experience for you in the future.
Nov 2, 2023
Verified review
Would recommend!
I have ordered from gardens4you multiple times. Plants arrive in good condition and clearly labelled with useful plant information provided. I had one issue with a received plant not breaking dormancy after planting and was quickly issued with a refund. There website is easy to navigate and their selection is brilliant. Would recommend!
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Nov 2, 2023
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I found the efficient and reliable. The plants were in great condition, iff smaller than I expected, when they arrived but we’re still good value! Will definitely use again.
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Nov 2, 2023
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Fast and efficient delivery
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Oct 30, 2023
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Great quality.
I have ordered plants from gardens4yo to Ireland on a number of occasions and the quality of the plants, service and deliveries have every time been great. Thanks very much.
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Oct 29, 2023
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All is excellent
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Oct 29, 2023
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Orders are quickly delivered and all plants are doing great! I enjoy them every day!
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Oct 28, 2023
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Excellent products. Great price. Super on time delivery to Dublin. Will definitely buy again
I ordered 6 Asters but only received 5. I was offered a refund because to replace the missing plant would cost more than the postage. So! I wanted 6 and it wasn't my problem that they left me one short. This is the second time this has happened recently - another supplier gave me 10 bulbs instead of 12 which is also annoying. Apart from this my other items in the order were fine and packaging and speed of delivery were very good!
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Answer by gardens4you.ie
Oct 26, 2023
We're sorry if you missed an Aster bulb in the package. For reasons of minimum package weight, shipping costs (€14.95) and C02 our system automatically refunds the item at €1.92. This is a decision we have taken because the parcel could not be handled by the carrier.
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