There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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the most relevant critical review
Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie.
To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace.
I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience.
I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention.
Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Verified review
Dec 14, 2021
the tree was smaler than i taught it would be can you tell me how many years has it been grown
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Dec 13, 2021
very well packaged. survived well, despite delays due to severe weather.
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Dec 13, 2021
Very happy with my purchase, prices were very good and reasonable compared to retail shops. Delivery was quick to Galway city, Ireland. The plants were packaged very well. Will definitely buy again from them and I will highly recommend them.
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Dec 12, 2021
Ordered lots of bulbs, package arrived very soon after and well packed with printed instructions too. Good job.
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Dec 12, 2021
Plant delivered in good condition, the whole process from ordering to delivery took 5 days, the only negative thing was that the tracking number I was provided with did not work even after 72hours after the order was shipped. To get any updates about delivery and estimated delivery date I had to conctact customer service. At that point I thought I’m being scammed. Though, customer service reacted swiftly and provided updates even on Friday end of business day, which was unexpected, letting a customer to have updates about estimated delivery date of their order should be initiated more from seller though. Anyway, all in all, good service. Thank you
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Verified review
Dec 11, 2021
I have not got this order yet an Christmas tree order on 10 of December 2021 what's the delay.Prince Mark John kearney/Godwin New king to great Britain and northern Ireland.no.1 st.Patrick's close Monkstown farm South COUNTY Dublin A96-HO441
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Dec 11, 2021
The plants are always of excellent quality and the service is superb
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Dec 11, 2021
fast delivery. Cycas is well maintained. But the price was 17 euros and two days later the price was raised by 10 euros. And I bought two more from another site.
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Dec 10, 2021
I was impressed with the freshness and quality of the plants on delivery. However, I had ordered an extra large palm and instead received a plant much smaller than the size I had expected.
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Answer by gardens4you.ie
Dec 21, 2021
The product images shown on the website are of mature products photographed in summer period and are for illustrative purposes only. Variations in size, colour and shape may occur due to the nature of our products.
As we deal in live products, it is inevitable that the sizes and colours of our products may vary from time to time, all images and descriptions are approximate. As advertise on our website we send the majority of our plants as naturally growing young plants.
These young and robust gardens plants are 1 years guaranteed.
Verified review
Dec 10, 2021
Excellent service and great products. I will order from them again.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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