There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie.
To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace.
I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience.
I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention.
Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
I like the fast delivery and the pricing of the plants.
The growing instructions are handy.
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Feb 9, 2022
Arrived safely and swiftly in great condition. Instructions included if needed 😊
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Feb 9, 2022
Plants were a nice price and arrived from Holland in perfect condition. They were well packaged and delivery was very quick to Ireland. Will definitely use these guys again.
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Feb 9, 2022
The packaging was excellent! The plants were so well protected, some came within clever containers which protected them further. The plants were in superb condition.There also was a comprehensive information page. I would certainly purchase from them again
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Feb 9, 2022
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Feb 9, 2022
Received on time, well packaged and healthy plants
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Feb 9, 2022
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Feb 8, 2022
I loved that I was able to buy compost.The plants 🪴 were in great condition. Will be buying again soon.
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Feb 8, 2022
plants quality, quick shipment and safe packaging are great
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Feb 7, 2022
Very fast delivery happy with my items, ordered last year and plant is thriving
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Feb 7, 2022
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Feb 7, 2022
Fast delivery, well packed, excellent service.
Thank you 😁
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Feb 7, 2022
This was my first order. I liked the email confirmation and acknowledgment of shipping. The delivery person emailed expected delivery date. The bare root plants arrived in good condition well packaged.
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Feb 7, 2022
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Feb 7, 2022
Very happy with my timely delivery , very well packed healthy plants.
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Feb 6, 2022
Plants and bulbs arrived in a reasonable time frame from time order was placed. They were in very good condition. I am happy with the service and goods I received.
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