There is nothing not to like about 'gardens4you.ie'. The plants were so fresh looking. The service was fast. The packing really impressed me as they not only had such a strong box, but it was divided so as to protect the more fragile plants.On top of this the prices were great, but something that I really, really appreciated (because I am a bit of a novice on plants & don't know one from another ) was the fact that for each plant that I had purchased, they enclosed a sheet explaining exactly how to plant each item along with a photo so that I knew which was which.Before I got my parcel I was thinking that I would have to go back on the website to see which plant was which and what to do with it, but this page saved me all of that bother, so I was delighted to find this sheet enclosed.I definitely give this company full marks all round and am saving up to buy some more plants.
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Aug 25, 2022
In a nutshell: two out of four plants I received were diseased (the other two are in quarantine waiting to see if they are also diseased) and customer service was rude and argumentive when I tried to ask for my money back (which I did after I had to threaten legal action and lateral flow tests to prove the diseased status of the plants, why is it always a battle?). The customer service in question replied from the UK, the plants came from the Netherlands, I ordered from gardens4you (dot) ie.
To get a response from The UK was bizarre as it's through an IE website and I will certainly be reporting gardens4you for using an IE website to "weare" (dot) ie and the relevant authorities for abusing Irish internet infrastructure and cyberspace.
I am also calling out the nursery (ies?) in the Netherlands for their obvious poor care of plants and the many holes in gardens4you in general's Standard Operating Procedures and Policies I can immediately digress from my experience.
I tried to bring this to their attention and resolve the dispute quietly but after the experience with the UK customer service and no response from Melvin Jansen who I tried to contact I am now bringing this to the public's attention.
Save your money DO NOT buy with Gardens4you, buy local or nationally (most local/national stores are happy to order more exotic plants for you), and support the Irish economy. We as an Irish customer base deserve better than the poor service from the Netherlands and rude customer service from The UK.
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Jan 3, 2022
Fast reliable service
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Jan 2, 2022
The plants arrived in excellent condition and would order again in future.
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Jan 2, 2022
A brilliant service. The packaging was superb, the plants were totally unharmed. The parcel arrived in the stated time. An all round great experience. A unexpected gift of bulbs was the icing on the cake. Thank you for such fabulous service. It won't be long till I am ordering again. Very many thanks, Kim x
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Dec 31, 2021
Everything arrived quickly and in good condition
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Dec 30, 2021
Super garden on line shop
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Dec 30, 2021
Could not fault service or plants all received on time great company
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Dec 30, 2021
Very efficient
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Dec 30, 2021
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Dec 29, 2021
Healthy Plants as shown on site. Customer service exceeds any I have experienced with many companies when DHL lost some of the order. It was promptly followed up and replaced immediately, great company, would use again!
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Dec 26, 2021
Early delivery, plants look good and thanks for free gift with it.
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Dec 26, 2021
Was so worried about my bonsai in the post, no need, was wrapped amazingly well, arrived in perfect condition, a week later & my bonsai is settling well in it's new home, I'm a very happy customer 😀
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Dec 25, 2021
Great choices and always a fantastic service.
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Dec 24, 2021
Speedy delivery
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Dec 24, 2021
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Dec 24, 2021
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Dec 23, 2021
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Dec 22, 2021
Very prompt delivery great customer service
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Dec 21, 2021
Flowers were in great condition and delivered in good timing!!
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Dec 21, 2021
Fantastic service. Plants arrived as described, all labelled and wrapped. Fast delivery, all exactly as required. Will definitely order more with this level of service and very competitive prices.
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