scubaonline.de/enReviews:
196 reviews in the last 12 months647 total reviews
Excellent
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Top positive review
Jul 12, 2023
Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
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Top negative review
Feb 6, 2024
Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en
KM
Kad M.
PAris
Jan 29, 2024
Verified review
very good service and communication
thanks
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Answer by scubaonline.de/en
Jan 31, 2024
Thanks so much for your kind feedback! Here at www.scubaonline.de/en we always strive to provide the best customer service and communication possible so it's great to hear that we've exceeded your expectations. Thank you for being a part of our community!
Jan 25, 2024
Verified review
Envío muy rápido, todo perfecto.
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Answer by scubaonline.de/en
Jan 26, 2024
¡Gracias por tu evaluación positiva! Nos alegra haber podido enviar tu pedido rápidamente y que todo haya llegado en perfectas condiciones. Agradecemos tu confianza en nosotros y esperamos poder servirte nuevamente en el futuro. ¡Que disfrutes de tus productos!
ES
Erik S.
Hilversum
Feb 21, 2024
Verified review
Great price quick delivery
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Answer by scubaonline.de/en
Feb 26, 2024
Hey there! Thanks for your review, we really appreciate you taking the time to share your thoughts about us. We are so glad that you had an enjoyable experience with us and that our prices and delivery times met your expectations. Thank you for shopping with us!
Feb 1, 2024
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Feb 20, 2024
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Feb 17, 2024
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Feb 9, 2024
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Feb 7, 2024
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Feb 5, 2024
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Feb 4, 2024
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Feb 4, 2024
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Jan 27, 2024
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Jan 26, 2024
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Jan 25, 2024
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Jan 24, 2024
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Feb 6, 2024
Verified review
Strong on price and service, weak on delivery
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Answer by scubaonline.de/en
Feb 9, 2024
Thanks so much for your review! We're really glad to hear that you had a positive experience shopping with us. We understand how important it is to have a smooth delivery process from start to finish, and we always strive to make sure our customers are satisfied from the time they place their order until it finally arrives at their doorstep. Thanks again for your feedback!
TO
Thomas O.
Frederikssund
Dec 30, 2023
Verified review
Superb web shop
great prices, fantastic support and fast shipping.
Will definitely buy from them again
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Answer by scubaonline.de/en
Jan 3, 2024
Thanks so much for your kind words! We're so glad you had a good experience and that you're already planning on coming back. We work hard to make sure our customers have a great time every time they shop with us. Thanks again!
Jan 6, 2024
Verified review
I returned a watch and the payment was approved on the day they received the watch
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Answer by scubaonline.de/en
Jan 8, 2024
Thanks for the feedback! We're glad to hear that we were able to process your return quickly and efficiently. At Scuba Online, we strive to make every customer experience a pleasant one.
Jan 13, 2024
Verified review
Thanks to the support team !
Quick, clear and helpful response
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Answer by scubaonline.de/en
Jan 23, 2024
Thanks for the kind words! We're so glad you had such a great experience with our support team. That's exactly what we strive for here at scubaonline.de/en: fast, clear and helpful customer service, every time. Thanks again for taking the time to leave feedback :)
Jan 12, 2024
Verified review
Good product and price
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Answer by scubaonline.de/en
Jan 23, 2024
Hi there,
Thank you for your feedback! We're so glad to hear you had a good experience with our products and prices. We strive to provide the best scuba diving experience possible while making sure our customers get the most bang for their buck. Thanks again for your review, we really appreciate it!
Best regards,
ScubaOnline Team