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scubaonline.de/en
Reviews:

196 reviews in the last 12 months632 total reviews  

4.93
Excellent

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Top positive review

Jul 12, 2023
 Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.

Top negative review

Feb 6, 2024
 Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en

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May 17, 2023
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May 15, 2023
 Verified review
very quick to respond to questions regarding sizes. Included a return slip in case of wrong size and the package arrived quickly. No compliants, will shop there again.
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Answer by scubaonline.de/en
May 16, 2023
Thank you so much for the kind words and positive feedback! We are so pleased to hear that our response was quick and that you found the return slip helpful. Here at scubaonline, we strive to provide a great customer experience and make sure that our customers have all the information they need when making a purchase. We look forward to seeing you again soon!
May 12, 2023
 Verified review

Perfect.

What can i say? Placed order. Got confirmation. Arrived on time and in good condition. Excellent in my opinion. Happy with my new mask and its backup ;)
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Answer by scubaonline.de/en
May 15, 2023
Thank you for your feedback! We are so thrilled to hear that you are pleased with your order and that it arrived on time and in good condition. We truly appreciate you taking the time to share your opinion with us. At our company, we strive to provide excellent quality products, reliable delivery, and great customer service. We do our best to ensure that all orders are fulfilled promptly and accurately in order to ensure customer satisfaction. Thanks again for your kind words!
FV
May 11, 2023
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May 10, 2023
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May 9, 2023
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May 9, 2023
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Good quality, and good comunication
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Answer by scubaonline.de/en
May 10, 2023
Thank you for your feedback. We are delighted to hear that you enjoyed the quality of our product and appreciate the communication received. At scubaonline, we make customer satisfaction our top priority and strive to always provide the best quality products. Thanks again for your kind words!
May 8, 2023
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May 8, 2023
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May 7, 2023
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Great service, quick delivery and good return policy.

I ordered several waterproof products and they all arrived quickly and well packed. Great service, quick delivery and good return policy.
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Answer by scubaonline.de/en
May 8, 2023
Thank you for taking the time to leave a review. We are thrilled to hear that your order arrived quickly and was well packed. We strive to provide an excellent customer service experience, so we are grateful to hear that our efforts have been successful in your case. We look forward to continuing to serve you in the future.
May 6, 2023
 Verified review

Superb delivery and exceptional info support

Quick, reliable, to the point. Receipt and tracking mailed fast, payment info (paypal) detailed and fast. Fast delivery - shorter than announced.
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Answer by scubaonline.de/en
May 8, 2023
Thank you so much for your positive review. We are glad to hear that our services were quick and reliable and that you received your tracking and payment info quickly. We also appreciate your feedback regarding our fast delivery, which was even shorter than we anticipated. We strive to provide the best possible service to all of our customers and are grateful for your support. Again, thank you for taking the time to share this review with us.
May 3, 2023
 Verified review
Product (diving BCD) as described, payment went through in seconds. It was delivered to Slovenia in two or three days! I definitely recommend it!
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Answer by scubaonline.de/en
May 4, 2023
Thank you for your review! We are delighted to hear that our product was as described and that the payment process was quick and efficient. We also appreciate your positive recommendation, and we are glad to hear it arrived in Slovenia in a timely manner. At our company, we strive to provide excellent products and service, so thank you for continuing to support us!
May 2, 2023
 Verified review
Easy, transparent and fast.
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Answer by scubaonline.de/en
May 2, 2023
Thank you so much for your positive review! We strive to make our service as simple, straightforward and efficient as possible, and we are glad to see that this is reflected in your experience. We appreciate your feedback and are grateful for the chance to serve you.
May 1, 2023
 Verified review

Perfect

Ordered a pair of dive boots and fins. order arrived in a timely manner and the products are very good.
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Answer by scubaonline.de/en
May 2, 2023
Thank you for your review! We are pleased to hear that your order arrived on time and that you were satisfied with the quality of our dive boots and fins. At scubaonline, we strive to provide only the best products and customer service to ensure a great experience every time. Thank you for your business and we look forward to serving you again in the future.
Apr 30, 2023
 Verified review
Amazing and trusted shop Really recommend it Waiting for more better offers
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Answer by scubaonline.de/en
May 2, 2023
Thank you so much for your kind words and positive review! We are delighted to hear that you trust our shop and appreciate your feedback. We strive to provide the best service possible to our customers and we will continue to strive to provide even better offers in the future. Thank you again for your support!
Apr 30, 2023
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Apr 29, 2023
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Super service and very friendly contact Thanks for this guys
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Answer by scubaonline.de/en
May 2, 2023
Thank you for taking the time to write a review. We are pleased to hear that you found our service to be superb and the contact friendly. We strive to ensure that all our customers have an enjoyable experience, and we are delighted that yours was a positive one. Thank you for your support!
Apr 27, 2023
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Apr 27, 2023
 Verified review
Excellent! Fast, trustwhorthy, quality!
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Answer by scubaonline.de/en
Apr 28, 2023
Thank you so much for your kind words! We are thrilled that you had an excellent experience with us. At our company, customer satisfaction is our top priority and we work hard to ensure your orders arrive quickly, safely and with the quality that you expect. We are glad to hear that we have achieved this for you. Thank you for your business!
Apr 26, 2023
 Verified review
Respect du délai de livraison prévu à la commande, malgré une livraison en Espagne. Prix très compétitif.
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Answer by scubaonline.de/en
Apr 26, 2023
Thank you for your review! We are delighted to hear that you were satisfied with our timely delivery, even to Spain. We also appreciate your comment regarding our competitive prices. At our company, we strive to deliver the best quality products and services at reasonable prices to meet the needs of all our customers. We are always striving to improve and look forward to continuing providing excellent service in the future.