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scubaonline.de/en
Reviews:

196 reviews in the last 12 months648 total reviews  

4.93
Excellent

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Top positive review

Jul 12, 2023
 Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.

Top negative review

Feb 6, 2024
 Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en

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Nov 29, 2023
 Verified review

The prices are good, the delivery is super fast

The prices are good! The delivery is super fast! Please require your clients to complete their order with registration. I did my order, then registered and now my order is not in the past ordered list.
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Answer by scubaonline.de/en
Nov 30, 2023
Thanks so much for the review! We're thrilled that you enjoyed our great prices and fast delivery. We appreciate your feedback and take it seriously; we always strive to make sure our customers have a great shopping experience here at ScubaOnline. Thank you for taking the time to let us know what you think!
Nov 27, 2023
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Nov 23, 2023
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Excellent scuba shop, great service, fast shipping to Croatia, absolutely no issues! Very competitive prices! Highly recommended!
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Answer by scubaonline.de/en
Nov 24, 2023
Thanks so much for the review and for your support! We're thrilled to hear you had such a great experience with us at ScubaOnline.de, from our competitive prices to our fast shipping to Croatia - we couldn't be happier. Thanks for choosing us, we really appreciate it!
Nov 20, 2023
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Nov 13, 2023
 Verified review
Fantastischer Support - jederzeit wieder! Nach der fantastischen telefonischen Beratung ging der Versand extrem schnell. Ausgezeichneter Service, professionelle Fachberatung, bin sehr zufrieden!
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Answer by scubaonline.de/en
Nov 20, 2023
Vielen Dank für die tolle Bewertung! Es freut uns sehr zu hören, dass Sie eine fantastische Erfahrung mit unserem Team hatten und dass Ihr Kauf reibungslos verlief. Hier bei ScubaOnline bemühen wir uns immer, den besten Kundenservice und die beste Produktberatung zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Nov 12, 2023
 Verified review
I liked a lot of the product that I order but I didn’t receive an email saying that the product already arrived. It’s was the only thing that I would change in the future!
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Answer by scubaonline.de/en
Nov 13, 2023
Thanks for your review! We’re glad you liked the product you ordered. We’re always looking for ways to improve our customer service and appreciate your feedback. At ScubaOnline, we strive to make sure all of our customers have a pleasant experience and we are sorry for any inconvenience this caused.
Nov 6, 2023
 Verified review
Very fast with shipping and return, top service never disappointment me!
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Answer by scubaonline.de/en
Nov 7, 2023
Thank you so much for your positive review! We are thrilled to hear that our shipping and returns were fast, and even more so that we have been able to provide top service. At ScubaOnline, we strive to always make sure our customers have an enjoyable experience. Thanks again for your kind words!
Nov 2, 2023
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Oct 28, 2023
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Oct 25, 2023
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Oct 24, 2023
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Oct 19, 2023
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Oct 19, 2023
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Oct 16, 2023
 Verified review
Good service
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Answer by scubaonline.de/en
Oct 16, 2023
Thanks for the great review! We really appreciate you taking the time to leave us your feedback. At ScubaOnline.de, we strive to provide the best services and equipment, so we're glad you had a good experience. Thanks again!
Oct 12, 2023
 Verified review
Quick delivery
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Oct 12, 2023
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Oct 6, 2023
 Verified review
Good product quality, no any damages, quick delivery withing few days, size perfectly matches.
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Answer by scubaonline.de/en
Oct 12, 2023
Thank you so much for the positive review - we really appreciate it! We strive to make sure our products are of the highest quality and that our delivery times are quick and efficient. We're glad that everything met your expectations!
Oct 5, 2023
 Verified review
Great customer service! Even though there was a minor mistake in the delivery, their response was immediate without complications. I would recommend
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Answer by scubaonline.de/en
Oct 12, 2023
Hey there! Thank you for taking the time to leave your positive review. We really appreciate it and we're glad that everything got sorted out quickly. We strive to provide the best customer service possible and we're happy that you had a good experience.
Sep 20, 2023
 Verified review

Simply excellent

This shop is how the online shop should look like. Excellent communication 👍👍👍👍👍
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Answer by scubaonline.de/en
Sep 21, 2023
Thanks for the awesome review! We really appreciate your kind words and are so glad to hear that you think we're doing something right. Here at ScubaOnline, we believe that customer service is key. We strive to make sure that our customers have the best online shopping experience possible and it looks like we're on the right track! Thanks again for your feedback!
Sep 19, 2023
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