scubaonline.de/enReviews:
196 reviews in the last 12 months648 total reviews
Excellent
TrustmarkValid
Top positive review
Jul 12, 2023
Verified review
Excellent prices, great selection and fast delivery. It took the croatian post office 5 days to deliver it. It took only one day for Scubaonline to package it and send it. We are talking a full regulator set, a wetsuit, computer, compas, fins, hoodie and boots. Honestly i think im not buying anything more expensive than an O ring from anyone else other than Scubaonline. If you're anywhere in EU look no further. Their prices are litterally 15% lower than Croatia, over 20% lower than Poland and so on.
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Top negative review
Feb 6, 2024
Verified review
Very positive shopping experience- good price, quick service and shipping out with DHL, BUT when the package arrived to my country the delivery was delayed for a week by Itella. It is not the shops fault, not even DHL fault, but in order to improve overall service and get 5 stars, the shop needs to understand how the parcel is handled until the customers door, not passed to some substandard delivery company which delays delivery and spoils the shopping experience.
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Reviews for scubaonline.de/en
May 26, 2023
Verified review
Very fast delivery.
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Answer by scubaonline.de/en
May 30, 2023
Thank you so much for your positive feedback! We are glad that your products were delivered quickly and hope they pleased you. At our company, we strive to provide the best possible experience to our customers, and we're glad that you had a good experience. We hope to keep providing you with quality products in the future.
May 25, 2023
Verified review
very satisfied
quick delivery, excellent communication. quality goods
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Answer by scubaonline.de/en
May 25, 2023
Thank you so much for your kind words! We are thrilled that you had such a positive experience with us. Our team puts a lot of effort into providing quality products and customer service, and we are glad that it shows. We appreciate your business and look forward to seeing you again soon!
AM
Ana M.
Malaga
May 23, 2023
Verified review
Envío rápido y buena calidad
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Answer by scubaonline.de/en
May 24, 2023
Thank you for taking the time to provide us with your feedback! We're glad to hear that you were satisfied with both the speed and quality of your order. We always strive to ensure that our customers have the best possible experience, so we appreciate it when they share their positive experiences with us. Thank you for your loyalty and continued support!
PP
Pierre P.
RUEIL
May 22, 2023
Verified review
good price quick delivery
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Answer by scubaonline.de/en
May 22, 2023
Thank you so much for your kind words! We are delighted that you found our prices to be reasonable and that you received your delivery quickly. We strive to provide excellent customer service at all times and are very pleased that we have met your expectations. Thank you for your feedback, we appreciate it!
May 20, 2023
Verified review
Fast delivery and good service
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Answer by scubaonline.de/en
May 22, 2023
Thank you for taking the time to review our business! We are so glad you had a positive experience with our delivery and service. At our company, we strive to ensure that every customer is met with top-notch service and quality products, so we greatly appreciate your feedback. We hope to continue providing you with excellent service in the future!
May 19, 2023
Verified review
Highly recommended !!
I have been ordering from this website since 18 months. Everytime the items were arriving on time or sooner then expected. Most of the time the items were cheaper than they were at other online stores. And if i needed to return items it was always a smooth process. Highly recommended online store for your scuba gear.
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Answer by scubaonline.de/en
May 22, 2023
Thank you so much for your kind words and for your loyalty in ordering from our website. We are thrilled to hear that you have had such positive experiences with us and that our items have been arriving on time or even sooner than expected. We appreciate the fact that you find our prices competitive and that returning items has been a smooth process. Your feedback is invaluable to us, and we thank you for taking the time to share it.
May 19, 2023
Verified review
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May 18, 2023
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May 17, 2023
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May 15, 2023
Verified review
very quick to respond to questions regarding sizes.
Included a return slip in case of wrong size and the package arrived quickly.
No compliants, will shop there again.
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Answer by scubaonline.de/en
May 16, 2023
Thank you so much for the kind words and positive feedback! We are so pleased to hear that our response was quick and that you found the return slip helpful. Here at scubaonline, we strive to provide a great customer experience and make sure that our customers have all the information they need when making a purchase. We look forward to seeing you again soon!
May 12, 2023
Verified review
Perfect.
What can i say?
Placed order. Got confirmation.
Arrived on time and in good condition.
Excellent in my opinion. Happy with my new mask and its backup ;)
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Answer by scubaonline.de/en
May 15, 2023
Thank you for your feedback! We are so thrilled to hear that you are pleased with your order and that it arrived on time and in good condition. We truly appreciate you taking the time to share your opinion with us. At our company, we strive to provide excellent quality products, reliable delivery, and great customer service. We do our best to ensure that all orders are fulfilled promptly and accurately in order to ensure customer satisfaction. Thanks again for your kind words!
FV
Frank V.
Borne
May 11, 2023
Verified review
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May 10, 2023
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May 9, 2023
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May 9, 2023
Verified review
Good quality, and good comunication
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Answer by scubaonline.de/en
May 10, 2023
Thank you for your feedback. We are delighted to hear that you enjoyed the quality of our product and appreciate the communication received. At scubaonline, we make customer satisfaction our top priority and strive to always provide the best quality products. Thanks again for your kind words!
May 8, 2023
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May 8, 2023
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May 7, 2023
Verified review
Great service, quick delivery and good return policy.
I ordered several waterproof products and they all arrived quickly and well packed. Great service, quick delivery and good return policy.
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Answer by scubaonline.de/en
May 8, 2023
Thank you for taking the time to leave a review. We are thrilled to hear that your order arrived quickly and was well packed. We strive to provide an excellent customer service experience, so we are grateful to hear that our efforts have been successful in your case. We look forward to continuing to serve you in the future.
May 6, 2023
Verified review
Superb delivery and exceptional info support
Quick, reliable, to the point. Receipt and tracking mailed fast, payment info (paypal) detailed and fast. Fast delivery - shorter than announced.
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Answer by scubaonline.de/en
May 8, 2023
Thank you so much for your positive review. We are glad to hear that our services were quick and reliable and that you received your tracking and payment info quickly. We also appreciate your feedback regarding our fast delivery, which was even shorter than we anticipated. We strive to provide the best possible service to all of our customers and are grateful for your support. Again, thank you for taking the time to share this review with us.
May 3, 2023
Verified review
Product (diving BCD) as described, payment went through in seconds.
It was delivered to Slovenia in two or three days!
I definitely recommend it!
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Answer by scubaonline.de/en
May 4, 2023
Thank you for your review! We are delighted to hear that our product was as described and that the payment process was quick and efficient. We also appreciate your positive recommendation, and we are glad to hear it arrived in Slovenia in a timely manner. At our company, we strive to provide excellent products and service, so thank you for continuing to support us!