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europe.beyerdynamic.comReviews

: 954Excellent

4.72

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certified since: 10/8/2018
updated on: 6/29/2022
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certified since: 10/8/2018
updated on: 6/29/2022
europe.beyerdynamic.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At europe.beyerdynamic.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for europe.beyerdynamic.com

398 verified reviews in the last 12 months

954 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Recently ordered Tygr 300r headphones. They arrived in a couple of days, in good order, and I'm enjoying them quite much. Sounds good for pretty much everything - like gaming, listening to music and watching movies. The incredible bass extension ( all the way to 5-10 hz), a lot of trebles and a great soundstage (both wide and deep wise). Because of V-shaped sound profile, they may be lacking in mids just a lil (vocals and guitars a bit distant for example) - this is not a big deal, and not that noticeable. Just be mindful of one thing - even tho they say "detailed treble without sharpness", its still resonating a lot in highs, so you may quite likely want to still equalize them and do some work to make them sound the best and suit your hearing. Look for peaks around 10-11k, 8-9k and something may whistle at certain tracks around 5-6k. Overall, with some equalization and removing those imbalances in highs - they sound very exciting throughout all frequency range. For less than 140 euros that I bought them for - I can definitely recommend them for those who want exciting, universal open back quality headphones.
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the most relevant critical review


6 months ago
I ordered a replacement cable for the first generation of MMX 300 headset. A few days after the order, I received an email from them telling me there was an issue with the order because they were out of stock and that it will takes time before they got the cable so I could cancel my order and get my money back, which I didn't because I needed to repair my headphones sooner or later so I'd wait anyway. I eventually received the cable which was delivered with no manual nor any link to a tutorial on how to solder it. I managed to find a blog of a nice guy who describes the steps to follow which helped me. I still have some metal part I couldn't figure out how to use but (I'm feeling it's to lock the cable's head inside but I used the other small metallic piece to do so, which seemed to fit tight enough on its own). I feel, considering that pricey little cable, that the manual should be included or a link to it at the very least. I'm still happy to have been able to fix my MMX 300 on my own.
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Reviews for europe.beyerdynamic.com

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 Verified review
13 days ago
Trouver les pièces détachées d'un casque de 21 ans. Enfin une marque sérieuse avec en plus des produits de qualité !!! Manque un peu de communication par rapport à l'envoi et la facturation (envoi de 4 petits articles partis de deux différents dépôts mais précisé au 3ème ou 4ème mail).
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 Verified review
5 days ago 
Great products, delivery could be faster (6 days to France). Also some online documentation on how to use spare parts can come in handy. Thank you.
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 Verified review
1 month ago 
good sounding, sturdy earphones, fast shipping. value for money!
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 Verified review
20 days ago
I didn't receive the parcel. When the order was transferred between couriers, wrong and insufficient information was supplied. This led to the delivery going to the wrong address and the package was lost. When I informed Beyerdynamic that the wrong information had been supplied to the courier, pre-delivery, instead of trying to get in touch with the courier to rectify the delivery(or atleast start something) they said they could only take action once, and if the package was lost. Which means that at this point, if I want the headphones, I will have to wait for my refund, and make a fresh order and wait once again, hoping the courier gets the delivery correct this time. I'm frankly better off never ordering from them ever again. There's no value in buying directly from the manufacturer.
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Answer by europe.beyerdynamic.com
19 days ago
Thank you for your feedback. We are very sorry to hear that you are not satisfied with our customer support and the subsequent process. Unfortunately, we cannot directly influence the work of package carriers. We thank you for your patience and hope that you can now enjoy your new product. We wish you a lot of fun and good music. Best regards from Heilbronn Your beyerdynamic team
 Verified review
12 days ago
Unfortunately the headphone came out the box with the right cup hanging loose! The Yoke wasn't screwed in the End piece. The logo name sticker on the left cup is upside down. See pictures But because I'm handy I fixed the cup by taking the headband of and screwed the Yoke in the End piece. (luckily the screws were there in the End piece) I know it was a B-stock but this shouldn't happen. But the sound is good and I can edit my video's again. Because my son is using my old Beyerdynamic DT 880's for gaming.
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Answer by europe.beyerdynamic.com
9 days ago
Thank you for your feedback. We are sorry that your headphones arrived in this condition, this does not meet our standards for high quality b stock products. Please contact our support team at help@beyerdynamic.de. We will be happy to help you. Kind regards from Heilbronn Your beyerdynamic team
 Verified review
11 days ago
I received my Blue Byrd (2nd Gen.) in-ear headphones yesterday. I had a really difficult time connecting them to the Bluetooth of my Linux PC. There is no guide for that, nor an application to configure the headphones. I noticed also that the photo next to the "pairing" chapter of the user manual is wrong. Finally, I was really disappointed to learn that I paid 129 € a week ago and yesterday's price was of 89 €.
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Answer by europe.beyerdynamic.com
8 days ago
Thank you for your input. About the online manual: we checked it and will correct the error. Of course the On/Off button is meant for the pairing process, as shown before on the picture where switching on and off is explained. We will update the PDF file on our website soon. (The Quick Start Guide as delivered with the product is correct.) For you detail question about the pairing. Pairing actually always works the same, regardless of the specific playback device: • Bring the headphones to the pairing mode • Switch on Bluetooth on the playback device. If applicable, delete an existing Bluetooth connection to other headphones and trigger the search for headphones ready to be paired. • Chose the “Blue Byrd (2nd gen.)” as the headphones in the Bluetooth menu of he playback device and have it paired. • (If all this doesn’t work please execute the following steps: o unpair existing headphones within the playback device and try again o delete the paired device list in the headphones and try again o make a factory reset of the headphones and try again ) For further question, we are happy to help you via help@beyerdynamic.com. Kind regards, your beyerdynamic Team
 Verified review
23 days ago
have international shipping to all over the world.
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Answer by europe.beyerdynamic.com
19 days ago
Thank you for your feedback. We are currently working to expand our delivery countries. Maybe there is a dealer near you in your country. You can find all our dealers at: https://north-america.beyerdynamic.com/service-support/dealer-finder Best regards from Heilbronn Your beyerdynamic team
 Verified review
10 days ago
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Answer by europe.beyerdynamic.com
9 days ago
Thank you very much for your review. It is a pity that you are obviously not satisfied with our service. What can we do to achieve a better result next time? Kind regards Your beyerdynamic team
 Verified review
1 month ago
Easy to use website and high quality headset build with amazing sound. It has not been stated clear enough when a product line has been altered from it’s original specs. I had some trouble finding a new adapter for my DT 990 pro because of this.
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 Verified review
2 months ago
Very good heahphone, a little expensive.
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 Verified review
2 months ago
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 Verified review
2 months ago 
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 Verified review
1 month ago
This glass has 2 characteristics, 2 well-distinguished souls between the outside and the inside. It has a really attractive, fascinating aspect given by the copper color and by the interesting raised facets that give the object an important, almost magical aspect. This side is fully promoted with a nice 10. Unfortunately there is a downside to the inside. If you want to use it to drink directly with your lips supported, without using the opening lid and the straw, here is a disappointing reality: the upper plastic inner part is rough to the touch, almost sharp and this involves considerable discomfort. It is really a shame not to have considered this important aspect that penalizes the most important function of this article. At a cost of € 12 it does not therefore have such a favorable quality / price ratio!
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Answer by europe.beyerdynamic.com
1 month ago
Thank you for your feedback. We are very happy that you like the design of the thermo mug. We have passed on your feedback regarding the quality to our colleagues. We hope to welcome you back to our webshop soon. Best regards from Heilbronn Your beyerdynamic Team
 Verified review
1 month ago
The product is of high level, but my esperience with customer service was very poor I have received the headphone with an earpad cut. I have asked to the company to change the earpad sending me a new one The answer is not because it is not a cut according customer service but a pressure point. For a similar situation I expected to solve quickly the problem with a new earpad, instead to make a long discussion of what is right and what is wrong. The customers are your business. You should satisfy always your customer. This is a case where customer care make difference. Please keep in mind this
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Answer by europe.beyerdynamic.com
1 month ago
Thank you for your feedback. We are very sorry to hear that you are not happy about our customer support. At this very moment, new ear pads are on their way to you. Thank you for your patience and we hope you can now enjoy your new headphones. We wish you lots of fun and good music. Kind regards from Heilbronn Your beyerdynamic Team
 Verified review
1 month ago
Beat Byrd, has a disappointing sound quality. I ordered these to replace my Apple earpods that tend to fall out. However the sound quality of the Apple earpods is way better the sound of the Beat Byrd, which is rather thin and even irritating. Ergonomically they are ok, but that's about all, as far as I'm concerned.
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Answer by europe.beyerdynamic.com
1 month ago
Thank you for your feedback. We are sorry that you are not satisfied with our beyerdynamic Beat BYRD. You can return it to us within 60 days. Kind regards from Heilbronn Your beyerdynamic Team
 Verified review
1 month ago
Buongiorno, ho scritto una mail precedente. Purtroppo il mio acquisto è arrivato manomesso sia come confezione esterna (pacco corriere) sia come confezione interna (scatola cuffie). Ho trovato il mio prodotto già aperto con la linguetta superiore rotta.ho allegatoforo alla mail di reclamo che ho inviato
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Answer by europe.beyerdynamic.com
1 month ago
Thank you for your Feedback. We are very sorry, that you are not satisfied with your delivery. As I could see, you ordered the DT 770 PRO from our outlet. Outlet products are refurbished. Minor damage to the packaging may occur. However, we put the products through their paces so that you can enjoy the best sound experience. All informations about our Outlet and quality promise are available here: https://europe.beyerdynamic.com/outlet-quality-promise We wish you a lot of fun with your headphones. Best regards from Heilbronn Your beyerdynamic Team
 Verified review
2 months ago
too expensive for a cable + overpackaging
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Answer by europe.beyerdynamic.com
2 months ago
Dear customer, thank you for your feedback. We are sorry that you are not satisfied. If you have any other issues please contact help@beyerdynamic.de Our support colleagues will be happy to answer any questions you may have. Best regards, your beyerdynamic team
 Verified review
3 months ago
I really appreciated the depth of the bass tones and the naturalness of the voices, the precision of the instruments. The only two downsides are the fact that it requires a lot of power (especially from the Mac you have to turn it full volume to have a level that is barely decent) and the fact that the velvet is very warm, in the summer they cannot be kept for long.
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 Verified review
3 months ago
Excellent products, good service. Maybe the timing for taking charge of the order could be improved, but everything went great!
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 Verified review
4 months ago
currently trying to use the best size eartips to have the best listening experience.
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