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europe.beyerdynamic.com
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317 reviews in the last 12 months1,646 total reviews  

4.64
Excellent

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Top positive review

Jun 13, 2023
 Verified review
The DT 900 Pro X headphones are sooo amazing! Years ago I had the DT 990's and they took me to a different dreamy space in my student days.. They eventually fell apart after years of abuse. Now 25 years later I've bought a pair of DT 900 Pro X's and the same thing has happened - I'm rediscovering music. The space sounds fill is huge, and the sound is insanely silky and smooth... almost sweet. The bass is somehow airy at the same time as being tight, deep and smooth! There's never any moment that music sounds harsh.. They also work with lower power devices like phones and controllers.. bringing out the best in even cheaper sources. Gaming! : Now believe it or not, it's also helping me to rediscover gaming.. they work briliantly with the Playstation 5 controller! More than enough power, and games now have a much bigger spacial effect and the gone is the boomy based and muffled sound. (note: I have a good quality Hyper X game headset for comparison). I will never go back to closed headphone again.. Of course a major cost is the fact that if anybody is sitting near by they'll hear what you're listening to. With gaming that's not such a problem because the sounds are more intermittent.. but with music that can definitely be a potential issue. However, having said that, they also sound amazing at low volumes.. so then just turn them down a bit if you might bother some one! not so bad. The extra air around your ears means you can listen more comfortably.. and when you talk you sound normal to yourself.. plus you can hear others talking if they're calling your name more easily. I never use them for travel / commuting... so I'm assuming that they're not ideal for that. But if you value quality of sound, big sound stage, silky mids, sweet highs, and mind blowing deep, detailed smooth base over sound isolation get them! Buy B-Stock ones direct from BeyerDynamic .. you'll pay 50 euros less or so and they're in new state. The ones I receive didn't even have the original seal broken. BeyerDynamic support is also very fast and their returns system is quick (even though I'm based in Netherlands and of course they're based in Germany). I returned the DT 700 pro X's after testing those. They seemed to marketed / reviewed as the closed back version of the 900's, but they're dramatically different to my ears! The qualities which make the 900's so great, are mostly missing in the 700's (air tight bass, awesome sound stage). The mids and highs are very similar but in a more compressed form. But if you value sound isolation than quality then I suppose they'll do the trick. I'm rambling now, so will sign off,.. just wanted to share the joy ;-) X
BW
Bren W.
Den Haag

Top negative review

Sep 7, 2023
 Verified review
I purchased the DT 900 PRO X headphones with high hopes, and for the most part, they delivered on the audio quality and comfort I expected. However, my experience with their durability and customer support left me with mixed feelings. After just six months of use, the leather on the headband started to detach, which was disappointing given the premium price of these headphones. When I reached out to the customer support team, they promptly instructed me to fill out an RMA form. Unfortunately, my request for a replacement was rejected, leaving me with limited options. The suggested process involved shipping my headphones to France via a shipment helper, which meant I would be without my headphones for an unknown period and bearing potential additional costs. This was far from an ideal solution, especially when I rely on my headphones daily. In the end, I decided to take matters into my own hands and ordered two replacement headbands for €38, including shipping from France. While I hope these replacements will last longer, I can't help but feel a bit let down by the initial customer support response. Overall, the DT 900 PRO X headphones have delivered great audio quality and comfort, but the issue with the headband and the less-than-ideal customer support experience have left me with some reservations. I hope the company can address these concerns in the future to provide a more seamless customer experience.
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Reviews for europe.beyerdynamic.com

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Dec 15, 2023
 Verified review
Los laterales de la diadema son de polipiel.
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Dec 14, 2023
 Verified review

Bad experience on the e-shop

I purchased DT-990 Pro unit as new item but when I received them, the warranty seal was not there with signs of being pulled out, also some cardboard in the interior was bended as it was a opened box or a b-stock unit. After consulting the customer service, insisting on the fact, they apologized for the poor state of the box and that's it. I'm not happy with the situation, the unit works perfectly, and it's a legendary product, but I expected that the brand would at least refund me the difference as a b-stock unit as a compensation for the "bad state of the box"
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Dec 12, 2023
 Verified review
Very dissapointed with B-stock quality. DT 770 with broken headband sliders on one side. Not scratched, but completely broken off and missing. When not fixed, this has a big chance of breaking even more. Sending it back costs about the same as getting new sliders. Would never have bought it if I knew the quality could be so poor. With other sellers, B-stock in my experience is close to perfect, this was straight up broken...
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Answer by europe.beyerdynamic.com
Dec 13, 2023
Thank you for your feedback. This is not the quality standard we promise. B-stock should be technically flawless. Please report the damage to our customer service under help@beyerdynamic.de . We will find a solution. We apologize for any inconvenience this may cause. Best regards, your beyerdynamic Team
Dec 21, 2023
 Verified review
The item has not arrived as a brand new one. And it’s not cheap. We are talking about headphones almost 700€ prize. Never thought it coming from where it comes.
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Answer by europe.beyerdynamic.com
Dec 27, 2023
Dear customer, We are very sorry to hear about the issue you have experienced with the delivered product. I see, that you have already been in touch with our customer support and they will get back to you asap with a solution to this issue. We apologize for any inconvienences you might have because of this. This should not have happened. Best regards, your beyerdynamic Team.
Dec 2, 2023
 Verified review

Wrong product

Still waiting an answer cause I got the wrong product
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Answer by europe.beyerdynamic.com
Dec 4, 2023
Our customer support will contact you shortly. Best regards, you beyerdynamic Team
Apr 16, 2023
 Verified review

The headphone dt 700 pro x is a very good…

The headphone dt 770 pro is a very good headphone for monitoring and recording but I enjoy it also for hearing hi-fi music. I already have a dt 880 pro and i'm very satisfied with beyerdynamic products. This time a tried a b-stock product because price for dt 700 pro x is a little higher in my opinion… well the product is in excellent conditions and feels almost new. I would have given 5 stars but I miss a detachable coil cable in the package. Thanks to Beyerdynamic for their quality service and professionality and congratulation for the restyle of the new headphones… they look amazing and they're very comfortable and, last but not east, they're sounding so useful for music creations as well as for pure listening.
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VN
Visa N.
Salo, Finland
May 28, 2023
 Verified review

Ok, but...

I was a bit surprised to notice that my order of two items was divided into two shipments. No big deal of coursr, but environmentally not the coolest action... Delivetu time was a bit longer than expected: six days from placing order. As there was a weekend in between, this is still acceptable. The amount of messages could/should be smaller. On the day I received the parcel there was a message "The parcel will be soon with you" and after the delivery another one "The parcel is now with you". Really? And a day later another one... I am still in the process if testing the products so no feedback about those at this time.
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Jun 24, 2023
 Verified review

Good products and servire.

The audio quality of the DT880 pro and DT880 edition seems good to me. I use both. Quite comfortable. Maybe swappable cable, instead of fixed, would be the best. The materials seem good to me, but that of the spare parts seemed to me to be of lower quality, is it possible? I would therefore improve the products with: the interchangeable cable and a superior quality of the materials of the earpads and of the upper covering, the one with the clip buttons which is in contact with the head. I liked the online service on the site and the fast shipping. Compliments.
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May 18, 2023
 Verified review
casque DT 700 PROX Super casque. Son très agréable.Coussinet en velours super agréable, juste voir en pleine chaleur si ça ne dégage pas trop de chaleur.Pochette souple pour le transport est livré avec.Une coque en dure aurait permis de mieux le protéger pour les transports.Basse juste se qu'il faut.Isole bien du bruit extérieur.On le sent un petit peu sur la tête mais c'est normal, c'est un casque.Livraison en une semaine.Par contre site de Beyerdynamic que en anglais, pas de Français.C'est très dommage.
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Sep 29, 2023
 Verified review
Everything worked perfect for the sale and supply of spare parts for my headphone, but if the original quality of the parts was better, there was no need for replacement ! Earpads and headpad in synthetic material (fake 'leather' or so called leatherette) should not be used anymore on your products. Genuine leather would have given superior results, undoubtfully.
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Jul 13, 2023
 Verified review

Refurbish, Perfectly Acceptable Headphones.

Sound quality: 4 Stars. Good, could be better. Ease of Use: 3 Stars. The independent sound dial on the headphones is very easy to move from max positions, and the quality of the sound suffers if that is turned down. Comfort: 3.5 Stars, might be higher if bought new, not sure. Bonus points for the fact that refurbished the headphones hold up very well.
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Sep 3, 2023
 Verified review
Not always easy to find spare pieces to fix my custom one plus. But I'm glad I still can although there not much pieces available now. I'm keep fixing my headphone until it breaks so I'm looking forward to the pieces you'll get for my next purchases
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Oct 31, 2023
 Verified review
One earpiece was not screwed in, so I had to do it myself, it wasn’t easy and I hope I did it correctly … The product is really good and I am satisfied with it despite the mishap.
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Answer by europe.beyerdynamic.com
Jan 2, 2024
Dear Customer, Thanks for your feedback. We are very sorry to hear that you had some issues with the delivered product. We are sorry about this, this should not have happened. Enjoy your beyerdynamic product. Best regards, Your beyerdynamic Team
Oct 4, 2023
 Verified review
Good products, good service but no new version of the aventho headphone. Otherwise: 5 stars
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May 22, 2023
 Verified review
Lack on treble & a bit poor headstrap finish, bit overall price/quality ratio is very good.
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Jun 13, 2023
 Verified review
Audio quality is amazing. Delivery time was quick. I am happy with this product
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Apr 14, 2023
 Verified review
great earphones with warm sound in particular voices are very well produced
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Aug 19, 2023
 Verified review

extremely good quality

• good website structure • good quality headphones • customers are kings
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Aug 13, 2023
 Verified review
Product quality Survey of the delivey
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Sep 29, 2023
 Verified review
Le confort et la qualité audio
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