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europe.beyerdynamic.com
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318 reviews in the last 12 months1,646 total reviews  

4.64
Excellent

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Top positive review

Jun 13, 2023
 Verified review
The DT 900 Pro X headphones are sooo amazing! Years ago I had the DT 990's and they took me to a different dreamy space in my student days.. They eventually fell apart after years of abuse. Now 25 years later I've bought a pair of DT 900 Pro X's and the same thing has happened - I'm rediscovering music. The space sounds fill is huge, and the sound is insanely silky and smooth... almost sweet. The bass is somehow airy at the same time as being tight, deep and smooth! There's never any moment that music sounds harsh.. They also work with lower power devices like phones and controllers.. bringing out the best in even cheaper sources. Gaming! : Now believe it or not, it's also helping me to rediscover gaming.. they work briliantly with the Playstation 5 controller! More than enough power, and games now have a much bigger spacial effect and the gone is the boomy based and muffled sound. (note: I have a good quality Hyper X game headset for comparison). I will never go back to closed headphone again.. Of course a major cost is the fact that if anybody is sitting near by they'll hear what you're listening to. With gaming that's not such a problem because the sounds are more intermittent.. but with music that can definitely be a potential issue. However, having said that, they also sound amazing at low volumes.. so then just turn them down a bit if you might bother some one! not so bad. The extra air around your ears means you can listen more comfortably.. and when you talk you sound normal to yourself.. plus you can hear others talking if they're calling your name more easily. I never use them for travel / commuting... so I'm assuming that they're not ideal for that. But if you value quality of sound, big sound stage, silky mids, sweet highs, and mind blowing deep, detailed smooth base over sound isolation get them! Buy B-Stock ones direct from BeyerDynamic .. you'll pay 50 euros less or so and they're in new state. The ones I receive didn't even have the original seal broken. BeyerDynamic support is also very fast and their returns system is quick (even though I'm based in Netherlands and of course they're based in Germany). I returned the DT 700 pro X's after testing those. They seemed to marketed / reviewed as the closed back version of the 900's, but they're dramatically different to my ears! The qualities which make the 900's so great, are mostly missing in the 700's (air tight bass, awesome sound stage). The mids and highs are very similar but in a more compressed form. But if you value sound isolation than quality then I suppose they'll do the trick. I'm rambling now, so will sign off,.. just wanted to share the joy ;-) X
BW
Bren W.
Den Haag

Top negative review

Sep 7, 2023
 Verified review
I purchased the DT 900 PRO X headphones with high hopes, and for the most part, they delivered on the audio quality and comfort I expected. However, my experience with their durability and customer support left me with mixed feelings. After just six months of use, the leather on the headband started to detach, which was disappointing given the premium price of these headphones. When I reached out to the customer support team, they promptly instructed me to fill out an RMA form. Unfortunately, my request for a replacement was rejected, leaving me with limited options. The suggested process involved shipping my headphones to France via a shipment helper, which meant I would be without my headphones for an unknown period and bearing potential additional costs. This was far from an ideal solution, especially when I rely on my headphones daily. In the end, I decided to take matters into my own hands and ordered two replacement headbands for €38, including shipping from France. While I hope these replacements will last longer, I can't help but feel a bit let down by the initial customer support response. Overall, the DT 900 PRO X headphones have delivered great audio quality and comfort, but the issue with the headband and the less-than-ideal customer support experience have left me with some reservations. I hope the company can address these concerns in the future to provide a more seamless customer experience.
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Reviews for europe.beyerdynamic.com

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Jan 29, 2024
 Verified review

Great experience buying b-stock headphones

I bought b-stock headphones and there are multiple points to note about my shopping experience: - The discount was considerable and despite a slightly scratched carton-box there were no disadvantages to it. - The headphones sound great and feel great right out the box. - Updates by Beyerdynamic about the status of my shipment were up to date and accurate at all times. - Shipment & checkout were quick and easy.
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Jan 28, 2024
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Jan 27, 2024
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Jan 26, 2024
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Vraiment satisfait avec le produit reçu, c’était un plaisir commander chez vous
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Jan 24, 2024
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Good product and fast delivery
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Jan 23, 2024
 Verified review

The DT880 are just what I wanted but...

The DT880 are just what I wanted. I wouldn't say they are pleasant to listen to music but, for producing and mixing they are perfect. I use the analogy that they are like microscopes for sounds, you wouldn't want to use them in your day to day because you might be disgusted by the amount of germs in your every day. They are very honest so you notice all of the "germs" lurking around the music you listen to for fun and that's not good if you are just having fun or want an immersive music experience but for producing and mixing that's what one needs and doesn't find in normal headphones. I barely have to adjust my mixes when I switch to the monitors, with my DT990 pros it's not like that, and with normal consumer headphones it is just impossible. So my suggestions for improvements would be: re-do the product description as it is very misleading. Any one buying these to enjoy music at home is going to be sorely disappointed or is probably completely clueless as to what good hi-fi headphones sound like. These are purely for music production use out of the box without any EQ. The audiophiles will still buy them and mod them but a regular consumer won't be mislead. Being a little nitpicker, the hard case had what seemed like white rubber shavings all over it. I just had to wipe them and they were gone but still, looks a little unprofessional. Now regarding the DT990 driver, it's the right replacement part and I presume it is working (still have not repaired my old pair of DT990s) but the packaging scared me. Specially because of the finer than hair wires that connect the drivers and that are exposed, wrapping in bubble wrap with no additional packaging seems unprofessional specially when they cost 50 euro per unit (almost half the price of new headphones). Love Beyerdynamic just want them to be the best they can. If you want more tips I have a master's in International Businesses hire me ahahahah
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Jan 23, 2024
 Verified review

Improve customer service.

You can improve customer service. One month to solve a simple problem it's not acceptable.
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Answer by europe.beyerdynamic.com
Jan 24, 2024
Thank you for your feedback! Of course, this shouldn't happen and doesn't meet our quality standards. We have reviewed your matter internally and apologize for any inconvenience this may have caused you. We will forward your information to the appropriate location. Nevertheless, we hope you enjoy your beyerdynamic product. Best regards, your beyerdynamic team
Jan 23, 2024
 Verified review
Molt bon funcionament de la logística i la comunicació
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Jan 22, 2024
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Jan 20, 2024
 Verified review
Got a Manufaktur product and it was a great service, got exactly what I asked for. They said it would take 3 weeks but it took 2 for me only.
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Jan 20, 2024
 Verified review
Excellent Products! Also, very good communication when there was a hiccup with one of my orders. everything was resolved very fast.
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Jan 20, 2024
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Jan 19, 2024
 Verified review

SYSTEM DT 770

Tutto bene. Il pezzo di ricambio per le mie 770 Dt Pro, è arrivato e ha fatto sì che recuperassi questo paio di cuffie, per me molto importanti per lavorare. Ottimo il servizio e la comunicazione.
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Jan 18, 2024
 Verified review
Quick and easy to order, received it in perfect condition.
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Jan 17, 2024
 Verified review
Absolutely perfect company and products.
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Jan 17, 2024
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Jan 15, 2024
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Jan 14, 2024
 Verified review
Delivery was incomplete, complaint filed, but no reaction whasoever.
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Answer by europe.beyerdynamic.com
Jan 15, 2024
Thank you for your feedback! This shouldn't happen and doesn't meet our quality standards. We have forwarded your information directly internally and our support team will get back to you shortly. We apologize for any inconvenience this may have caused you. Best regards, Your beyerdynamic Team
Jan 13, 2024
 Verified review

DT 770 PRO

First time using one of their products, very comfortable and the sound quality is excellent. Bought for gaming, music and some mixing.
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Jan 12, 2024
 Verified review
Bought for a fair price a nice product delivered at my house. As i had a long time ago a few of their products of Beyer Dynamics form here on B.D. for short ;) Anyway i forgot about the back then bought great products in the specialist shop in the towns i lived back then. After that i bought all kinda hardware which was not so nice which did not last nor give the pleasure of good sound Then a friend of mine said i use my B.D. headset with pleasure and i thought by myself how did i forgot about them which was actually my first good quality buy many years ago, sadly for B.D. it worked perfect for many years, but sadly got stolen by criminals. But bought the cheap ...... stuff for a long time, now i am no longer working and decided i want to hear the music and voices as it should sound. So funny enough i am finally back at buying B.D. again and am so excited to use the new headphone and listen to my super quality music recordings which are high grade digital special versions. I was stunned already by the clarity i hear in the first numbers i was listening man o man .... I love B.D. thanks for making these super quality products. So when people ask why i have this brand, i will let them listen to the super sound they never experienced with their products.
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