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europe.beyerdynamic.comReviews

: 996Excellent

4.71

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certified since: 10/8/2018
updated on: 8/14/2022
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certified since: 10/8/2018
updated on: 8/14/2022
europe.beyerdynamic.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At europe.beyerdynamic.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for europe.beyerdynamic.com

423 verified reviews in the last 12 months

996 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
I'm a music lover, I still buy CDs and I listen to flac music at home or in mobility, thus I finally decided to buy a pair of headphones for my home listening. After reading lots of reviews and listening on YouTube to headphones sound demos — not the real headphones sound, but at least they tell you something on the sound signature —, I decided Beyerdynamic's one was my favourite sound signature! I preferred to buy some "flat" or close to flat headphones, to listen to music in the closet possible way to the original track, as I'm not fan of overwhelming bass sound. I don't own any thousand euro headphones amplifier, but with the USB DAC/Amp I have and the Yamaha A/V Receiver I have, I'm quite satisfied by the sound experience, so far. I had to perform a warmup test for the headphones, and after around 40 hours, I can say the sound's really good! On PC I'm using Peace equalizer with Beyerdynamic DT 990 profile. It's good and it avoids having voices too much sharp in my ears. If I have to find a weak point, is probably the voice peak, that without a proper equalization may result in being too harsh sometimes, after long listening sessions. But consider I'm not using a proper headphone amplifier, which I might buy soon, so things could change in positive in this respect. My rating is 9/10. I'm satisfied. I'm aware that spending more I could probably find better headphones, but considering my price range, the sound of my DT-990 Pro is so good for my ears! Oh, and about the materials and build quality, I'm very happy. This all black colour is just a thing of beauty for me! The ear pad cushions are soft and perfect for many hours of listening, without hurting my ears. The headband doesn't hurt and doesn't tighten too much on my head. And before I forget, another good thing I found in these Limited Edition Black, is that the cable is straight. It's way better for me, especially when I sit far away. I don't like so much coiled cables, to be honest. Clearly, in my opinion it would have been better to have a detachable cable, even balanced cables, but it's fine for now. Just in case I really need them, once the warranty is expired I could try modding them. Thanks to Beyerdynamic.
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the most relevant critical review


7 months ago
First, the customer support could be much better. More empathy to be specific. Selling B-ware for a A-ware price is strange. (No option to return for free) On the other hand the product looks just like new,so no complaints there. The sound is superb. Beyerdynamic knows the sweet spot, no muddy bass or sharp hight, it's spacious,robust, subtitle,it's just wonderful,big ups there! The ANC is plain medium to low. It's just not the right chip or something. Compared to the MX3 from Sony. You're just strait into space, so surreal. But not with the Lagoon,a small hissing and lower surrounding sound. This was a offer I was willing to make because of the terrific sound. Connectivity is good, although it's Bluetooth 4.2 I can walk the house with no problems. But for me they sit not comfortable enough. My ears are apparently to big for them. After a couple of hours my ears get pain. I can somehow wiggle my ears inside but that is just strange. So in short, Sound is very good, connectivity with all the codecs, to although it's BT4.2.Is good. Building is okay,not super sturdy but not crappy either (no plastic sounds) But the heart my ears after hours and that's not good to me.
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Reviews for europe.beyerdynamic.com

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 Verified review
13 days ago
I love the sound of my Free Byrds, however as some other reviews have noted, the shape could be a bit more ergonomic. Also would be really nice to be able to turn off the voice prompts for anc, change the controls of the buttons, and to change the volume of the beeps
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 Verified review
13 days ago
Le fabric du Arceau de mon casque DT-700 pro X est détaché après 5mois d’utilisation.
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Answer by europe.beyerdynamic.com
11 days ago
Thank you for your feedback. This does not meet our quality requirements. Please contact our customer support with your issue at help@beyerdynamic.de. We are sure we will find a solution. Best regards Your beyerdynamic Team
 Verified review
17 days ago
An order was canceled but paid. I requested a reimbursement, instead of a reimbursement I get 4 headsets. Very unprofessional
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Answer by europe.beyerdynamic.com
17 days ago
Dear Customer, We are very sorry to hear that you are having issues with your order. We have just looked into your case and our Customer Support will get in touch with you directly to clarify this issue. Please accept our apologies for any inconviences this might have caused you. Best regards, your beyerdynamic Team.
 Verified review
2 months ago
Trouver les pièces détachées d'un casque de 21 ans. Enfin une marque sérieuse avec en plus des produits de qualité !!! Manque un peu de communication par rapport à l'envoi et la facturation (envoi de 4 petits articles partis de deux différents dépôts mais précisé au 3ème ou 4ème mail).
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 Verified review
2 months ago 
Great products, delivery could be faster (6 days to France). Also some online documentation on how to use spare parts can come in handy. Thank you.
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 Verified review
1 month ago
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 Verified review
1 month ago
Good products but i have got a problem with my PC cable for my headset and the only thing the support said to me is : "There is a limited 3 months warranty. So you can buy new one. Yes thank you, no problem but the cable costs the modest price of 45,50€. I personally think that the price is extremely high and unjustified for an unsheathed and unreinforced cable... I probably will not buy another Beyer Dynamic in the futur. The cable had a defect at the purchase. But I didn't report it at the moment because it was random and not recurrent. But when I could only hear from the right ear, it was disturbing...
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Answer by europe.beyerdynamic.com
1 month ago
Dear Customer, Thanks for your feedback. Our Support Team has contacted you a couple of days ago. We kindly ask you to reply to our service team, they are happy to help you with the cable. Thank you and best regards, your beyerdynamic Team.
 Verified review
2 months ago
Unfortunately the headphone came out the box with the right cup hanging loose! The Yoke wasn't screwed in the End piece. The logo name sticker on the left cup is upside down. See pictures But because I'm handy I fixed the cup by taking the headband of and screwed the Yoke in the End piece. (luckily the screws were there in the End piece) I know it was a B-stock but this shouldn't happen. But the sound is good and I can edit my video's again. Because my son is using my old Beyerdynamic DT 880's for gaming.
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Answer by europe.beyerdynamic.com
2 months ago
Thank you for your feedback. We are sorry that your headphones arrived in this condition, this does not meet our standards for high quality b stock products. Please contact our support team at help@beyerdynamic.de. We will be happy to help you. Kind regards from Heilbronn Your beyerdynamic team
 Verified review
3 months ago
Easy to use website and high quality headset build with amazing sound. It has not been stated clear enough when a product line has been altered from it’s original specs. I had some trouble finding a new adapter for my DT 990 pro because of this.
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 Verified review
3 months ago 
good sounding, sturdy earphones, fast shipping. value for money!
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 Verified review
3 months ago
This glass has 2 characteristics, 2 well-distinguished souls between the outside and the inside. It has a really attractive, fascinating aspect given by the copper color and by the interesting raised facets that give the object an important, almost magical aspect. This side is fully promoted with a nice 10. Unfortunately there is a downside to the inside. If you want to use it to drink directly with your lips supported, without using the opening lid and the straw, here is a disappointing reality: the upper plastic inner part is rough to the touch, almost sharp and this involves considerable discomfort. It is really a shame not to have considered this important aspect that penalizes the most important function of this article. At a cost of € 12 it does not therefore have such a favorable quality / price ratio!
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Answer by europe.beyerdynamic.com
3 months ago
Thank you for your feedback. We are very happy that you like the design of the thermo mug. We have passed on your feedback regarding the quality to our colleagues. We hope to welcome you back to our webshop soon. Best regards from Heilbronn Your beyerdynamic Team
 Verified review
3 months ago
I didn't receive the parcel. When the order was transferred between couriers, wrong and insufficient information was supplied. This led to the delivery going to the wrong address and the package was lost. When I informed Beyerdynamic that the wrong information had been supplied to the courier, pre-delivery, instead of trying to get in touch with the courier to rectify the delivery(or atleast start something) they said they could only take action once, and if the package was lost. Which means that at this point, if I want the headphones, I will have to wait for my refund, and make a fresh order and wait once again, hoping the courier gets the delivery correct this time. I'm frankly better off never ordering from them ever again. There's no value in buying directly from the manufacturer.
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Answer by europe.beyerdynamic.com
3 months ago
Thank you for your feedback. We are very sorry to hear that you are not satisfied with our customer support and the subsequent process. Unfortunately, we cannot directly influence the work of package carriers. We thank you for your patience and hope that you can now enjoy your new product. We wish you a lot of fun and good music. Best regards from Heilbronn Your beyerdynamic team
 Verified review
3 months ago
The product is of high level, but my esperience with customer service was very poor I have received the headphone with an earpad cut. I have asked to the company to change the earpad sending me a new one The answer is not because it is not a cut according customer service but a pressure point. For a similar situation I expected to solve quickly the problem with a new earpad, instead to make a long discussion of what is right and what is wrong. The customers are your business. You should satisfy always your customer. This is a case where customer care make difference. Please keep in mind this
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Answer by europe.beyerdynamic.com
3 months ago
Thank you for your feedback. We are very sorry to hear that you are not happy about our customer support. At this very moment, new ear pads are on their way to you. Thank you for your patience and we hope you can now enjoy your new headphones. We wish you lots of fun and good music. Kind regards from Heilbronn Your beyerdynamic Team
 Verified review
3 months ago
Beat Byrd, has a disappointing sound quality. I ordered these to replace my Apple earpods that tend to fall out. However the sound quality of the Apple earpods is way better the sound of the Beat Byrd, which is rather thin and even irritating. Ergonomically they are ok, but that's about all, as far as I'm concerned.
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Answer by europe.beyerdynamic.com
3 months ago
Thank you for your feedback. We are sorry that you are not satisfied with our beyerdynamic Beat BYRD. You can return it to us within 60 days. Kind regards from Heilbronn Your beyerdynamic Team
 Verified review
3 months ago
Buongiorno, ho scritto una mail precedente. Purtroppo il mio acquisto è arrivato manomesso sia come confezione esterna (pacco corriere) sia come confezione interna (scatola cuffie). Ho trovato il mio prodotto già aperto con la linguetta superiore rotta.ho allegatoforo alla mail di reclamo che ho inviato
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Answer by europe.beyerdynamic.com
3 months ago
Thank you for your Feedback. We are very sorry, that you are not satisfied with your delivery. As I could see, you ordered the DT 770 PRO from our outlet. Outlet products are refurbished. Minor damage to the packaging may occur. However, we put the products through their paces so that you can enjoy the best sound experience. All informations about our Outlet and quality promise are available here: https://europe.beyerdynamic.com/outlet-quality-promise We wish you a lot of fun with your headphones. Best regards from Heilbronn Your beyerdynamic Team
 Verified review
4 months ago
Excellent products, good service. Maybe the timing for taking charge of the order could be improved, but everything went great!
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 Verified review
4 months ago
Very good heahphone, a little expensive.
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 Verified review
4 months ago
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 Verified review
4 months ago 
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 Verified review
8 months ago
Je suis content de mon Beyerdynamic Lagoon Traveller ANC. C'est un son particulier, le meilleur ? Non, c'est en fonction de ce que l'on écoute et ce que l'on aime comme musique mais pour être le meilleur il faut mettre le prix, ou en tous cas plus que celui-ci. C'est un casque précis en aigus et médiums, qui peut paraître froid car peu généreux en basses. Certains morceaux sont embellis de part les beaux médiums qu'il propose, d'autres le sont moins en raison d'un cruel manque de profondeur et de chaleur en basses. Je dirais que c'est un casque assez polyvalent mais plutôt recommandé pour une écoute musicale ou sur de la musique classique par exemple que pour du rock/métal ou techno/électro. L'autonomie est très très bonne, assez surprenant pour le poids du casque en lui même. Très léger, je le garde parfois plus de 8h par jour et ne le sens pas fatiguant ou lourd sur mes oreilles. L'ANC (réduction de bruit) n'est quand à elle pas exceptionnelle, si vous en avez besoin pour de la ville ou transport, passez votre chemin et préférez lui les ténors du genre. Pour la maison en revanche, c'est suffisant et en fonction de votre entourage, même sans ANC c'est très bien isolé. Par contre, si vous voulez un son assez pur et non "basseux" comme ses concurrents, c'est un très bon modèle à considérer et écouter pour se faire une idée. Un petit bémol à l'application qui ne propose pas de réglages personnalisés au niveau de l'égaliseur, on ne peut se fier qu'aux réglages intégrés avec l'analyse du système faite au démarrage, mais ça fait correctement son boulot en ce qui me concerne.
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