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europe.beyerdynamic.comReviews

: 954Excellent

4.72

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certified since: 10/8/2018
updated on: 6/29/2022
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certified since: 10/8/2018
updated on: 6/29/2022
europe.beyerdynamic.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At europe.beyerdynamic.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for europe.beyerdynamic.com

398 verified reviews in the last 12 months

954 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


5 months ago
Recently ordered Tygr 300r headphones. They arrived in a couple of days, in good order, and I'm enjoying them quite much. Sounds good for pretty much everything - like gaming, listening to music and watching movies. The incredible bass extension ( all the way to 5-10 hz), a lot of trebles and a great soundstage (both wide and deep wise). Because of V-shaped sound profile, they may be lacking in mids just a lil (vocals and guitars a bit distant for example) - this is not a big deal, and not that noticeable. Just be mindful of one thing - even tho they say "detailed treble without sharpness", its still resonating a lot in highs, so you may quite likely want to still equalize them and do some work to make them sound the best and suit your hearing. Look for peaks around 10-11k, 8-9k and something may whistle at certain tracks around 5-6k. Overall, with some equalization and removing those imbalances in highs - they sound very exciting throughout all frequency range. For less than 140 euros that I bought them for - I can definitely recommend them for those who want exciting, universal open back quality headphones.
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the most relevant critical review


6 months ago
I ordered a replacement cable for the first generation of MMX 300 headset. A few days after the order, I received an email from them telling me there was an issue with the order because they were out of stock and that it will takes time before they got the cable so I could cancel my order and get my money back, which I didn't because I needed to repair my headphones sooner or later so I'd wait anyway. I eventually received the cable which was delivered with no manual nor any link to a tutorial on how to solder it. I managed to find a blog of a nice guy who describes the steps to follow which helped me. I still have some metal part I couldn't figure out how to use but (I'm feeling it's to lock the cable's head inside but I used the other small metallic piece to do so, which seemed to fit tight enough on its own). I feel, considering that pricey little cable, that the manual should be included or a link to it at the very least. I'm still happy to have been able to fix my MMX 300 on my own.
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Reviews for europe.beyerdynamic.com

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(7)
 Verified review
12 days ago
Unfortunately the headphone came out the box with the right cup hanging loose! The Yoke wasn't screwed in the End piece. The logo name sticker on the left cup is upside down. See pictures But because I'm handy I fixed the cup by taking the headband of and screwed the Yoke in the End piece. (luckily the screws were there in the End piece) I know it was a B-stock but this shouldn't happen. But the sound is good and I can edit my video's again. Because my son is using my old Beyerdynamic DT 880's for gaming.
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Answer by europe.beyerdynamic.com
9 days ago
Thank you for your feedback. We are sorry that your headphones arrived in this condition, this does not meet our standards for high quality b stock products. Please contact our support team at help@beyerdynamic.de. We will be happy to help you. Kind regards from Heilbronn Your beyerdynamic team
 Verified review
11 days ago
I received my Blue Byrd (2nd Gen.) in-ear headphones yesterday. I had a really difficult time connecting them to the Bluetooth of my Linux PC. There is no guide for that, nor an application to configure the headphones. I noticed also that the photo next to the "pairing" chapter of the user manual is wrong. Finally, I was really disappointed to learn that I paid 129 € a week ago and yesterday's price was of 89 €.
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Answer by europe.beyerdynamic.com
8 days ago
Thank you for your input. About the online manual: we checked it and will correct the error. Of course the On/Off button is meant for the pairing process, as shown before on the picture where switching on and off is explained. We will update the PDF file on our website soon. (The Quick Start Guide as delivered with the product is correct.) For you detail question about the pairing. Pairing actually always works the same, regardless of the specific playback device: • Bring the headphones to the pairing mode • Switch on Bluetooth on the playback device. If applicable, delete an existing Bluetooth connection to other headphones and trigger the search for headphones ready to be paired. • Chose the “Blue Byrd (2nd gen.)” as the headphones in the Bluetooth menu of he playback device and have it paired. • (If all this doesn’t work please execute the following steps: o unpair existing headphones within the playback device and try again o delete the paired device list in the headphones and try again o make a factory reset of the headphones and try again ) For further question, we are happy to help you via help@beyerdynamic.com. Kind regards, your beyerdynamic Team
 Verified review
23 days ago
have international shipping to all over the world.
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Answer by europe.beyerdynamic.com
19 days ago
Thank you for your feedback. We are currently working to expand our delivery countries. Maybe there is a dealer near you in your country. You can find all our dealers at: https://north-america.beyerdynamic.com/service-support/dealer-finder Best regards from Heilbronn Your beyerdynamic team
 Verified review
10 days ago
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Answer by europe.beyerdynamic.com
9 days ago
Thank you very much for your review. It is a pity that you are obviously not satisfied with our service. What can we do to achieve a better result next time? Kind regards Your beyerdynamic team
 Verified review
1 month ago
This glass has 2 characteristics, 2 well-distinguished souls between the outside and the inside. It has a really attractive, fascinating aspect given by the copper color and by the interesting raised facets that give the object an important, almost magical aspect. This side is fully promoted with a nice 10. Unfortunately there is a downside to the inside. If you want to use it to drink directly with your lips supported, without using the opening lid and the straw, here is a disappointing reality: the upper plastic inner part is rough to the touch, almost sharp and this involves considerable discomfort. It is really a shame not to have considered this important aspect that penalizes the most important function of this article. At a cost of € 12 it does not therefore have such a favorable quality / price ratio!
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Answer by europe.beyerdynamic.com
1 month ago
Thank you for your feedback. We are very happy that you like the design of the thermo mug. We have passed on your feedback regarding the quality to our colleagues. We hope to welcome you back to our webshop soon. Best regards from Heilbronn Your beyerdynamic Team
 Verified review
1 month ago
Beat Byrd, has a disappointing sound quality. I ordered these to replace my Apple earpods that tend to fall out. However the sound quality of the Apple earpods is way better the sound of the Beat Byrd, which is rather thin and even irritating. Ergonomically they are ok, but that's about all, as far as I'm concerned.
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Answer by europe.beyerdynamic.com
1 month ago
Thank you for your feedback. We are sorry that you are not satisfied with our beyerdynamic Beat BYRD. You can return it to us within 60 days. Kind regards from Heilbronn Your beyerdynamic Team
 Verified review
2 months ago
too expensive for a cable + overpackaging
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Answer by europe.beyerdynamic.com
2 months ago
Dear customer, thank you for your feedback. We are sorry that you are not satisfied. If you have any other issues please contact help@beyerdynamic.de Our support colleagues will be happy to answer any questions you may have. Best regards, your beyerdynamic team
 Verified review
4 months ago
Earphones are hard to drive, can't get a good volume out of them, sound quality is good enough for the price
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Answer by europe.beyerdynamic.com
3 months ago
Dear customer, thank you for your feedback. If you are unsure about the condition, please contact our support under help@beyerdynamic.com. They will assist you with any product questions, your beyerdynamic team
 Verified review
6 months ago
First, the customer support could be much better. More empathy to be specific. Selling B-ware for a A-ware price is strange. (No option to return for free) On the other hand the product looks just like new,so no complaints there. The sound is superb. Beyerdynamic knows the sweet spot, no muddy bass or sharp hight, it's spacious,robust, subtitle,it's just wonderful,big ups there! The ANC is plain medium to low. It's just not the right chip or something. Compared to the MX3 from Sony. You're just strait into space, so surreal. But not with the Lagoon,a small hissing and lower surrounding sound. This was a offer I was willing to make because of the terrific sound. Connectivity is good, although it's Bluetooth 4.2 I can walk the house with no problems. But for me they sit not comfortable enough. My ears are apparently to big for them. After a couple of hours my ears get pain. I can somehow wiggle my ears inside but that is just strange. So in short, Sound is very good, connectivity with all the codecs, to although it's BT4.2.Is good. Building is okay,not super sturdy but not crappy either (no plastic sounds) But the heart my ears after hours and that's not good to me.
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Answer by europe.beyerdynamic.com
6 months ago
Thank you for the feedback. The perfect fit of headphones is very individual. We are sorry that the Lagoon ANC does not fit comfortably for you. If you have any questions, please feel free to contact us at help@beyerdynamic.de. We will be happy to assist you. Best regards from Heilbronn Your beyerdynamic Team
 Verified review
5 months ago
Being an already satisfied owner of a Beyerdynamic headset (DT990Pro), and looking for a Bluetooth on with the same neutral and pleasant sound qualities, I decided to buy the Lagoon ANC. Sadly, my new Beyerdynamic HS did not match my previous ones (it is my third Beyerdynamic Headset), not in terms of sound quality (which, on the overall, is good considering that Bluetooth is degraded way to listen to music), but in terms of build quality: out of the box, noises from the structure of the helmet itself interfere with the music, event when I am (almost) not moving my head. In addition, Bluetooth connexon itself is unstable, with frequent cut in the music stream. Last but not, after more then a week of time since my first mail about this problem, I only got an answer from Beyerdynamic telling me that if I did buy this headset from Beyerdynamic, I should get in touch with the customer service, exactly what I believed I did when first writing to BD. Since then, and despite several mails sent in return, still as no other answer/solution to this problem, while it took only 1 day to give me a pre-purchase answer…
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Answer by europe.beyerdynamic.com
5 months ago
Thank you for your feedback. We are very sorry that you are not satisfied with the Lagoon ANC. You can try a firmware update and see if the issues have improved. If this does not work, please follow the instruction of our support team and fill out our RMA form (https://europe.beyerdynamic.com/forms/service/rma) and return the headphones. Best regards from Heilbronn Your beyerdynamic Team
 Verified review
6 months ago
I ordered a replacement cable for the first generation of MMX 300 headset. A few days after the order, I received an email from them telling me there was an issue with the order because they were out of stock and that it will takes time before they got the cable so I could cancel my order and get my money back, which I didn't because I needed to repair my headphones sooner or later so I'd wait anyway. I eventually received the cable which was delivered with no manual nor any link to a tutorial on how to solder it. I managed to find a blog of a nice guy who describes the steps to follow which helped me. I still have some metal part I couldn't figure out how to use but (I'm feeling it's to lock the cable's head inside but I used the other small metallic piece to do so, which seemed to fit tight enough on its own). I feel, considering that pricey little cable, that the manual should be included or a link to it at the very least. I'm still happy to have been able to fix my MMX 300 on my own.
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Answer by europe.beyerdynamic.com
6 months ago
Dear Customer, Thank you for your valuable feedback. First of all, we are happy to hear that you were able to fix your MMX 300 and we will process your feedback internally. Have fun with your MMX 300. Best regards, Your beyerdynamic Team
 Verified review
6 months ago
I bought online on the 28th Nov. the DT 770 PRO headphones that I was crazy about to use but it didn't come to me yet. The DHL (the courier Beyer. deals with) sent me a confirmation message that the item were "delivered successfully" however it did NOT! And I'm still waiting forever for their investigation to solve this problem after 1 whole month. My problem too is that I'm traveling soon and not sure even if they'll find it if I can pick it up. So bad experience for such a reputation co. I hope they will solve this before I travel or at least send back my 150 euros-money. I know its xmas and things get crazy around delivery and purchases this period but I really dont care about this ... santa is very fake
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Answer by europe.beyerdynamic.com
6 months ago
Dear Customer, Thank you for your comment. We are very sorry that the parcel has not arrived, we are already in contact with DHL regarding this issue. Our Customer Support Team will get in touch with you shortly to update you on this case. Best regards, Your beyerdynamic Team.
 Verified review
9 months ago
The Beat Byrd is not suitable for people with large ears, because the provided tips are not large enough. So I sent a customer support if the can recommend larger tips, and they replied they couldn't. Then I found out myself that BD do have extra large tips available on their web site! I also noticed the Soul Byrd does come with 5 different sizes tips, including XL.
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 Verified review
7 months ago
The mic does "radio" sound very weird... I have to disconnect and re connect multiple times during my gaming session for my friend to hear me well... this is sad for a headset that much expensive. Otherwise the sound is pretty good !
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 Verified review
6 months ago
I bought a customized MMX 300 v2 but received it with a small but visible imperfection, Beyerdynamic answerd me that's not part of the warranty... so I only have a 15% discount for my next purchase... before the end of the year.
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 Verified review
9 months ago 
El auricular no funciona correctamente. Sólo emite música por el lado derecho. El auricular izquierdo no funciona.
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Answer by europe.beyerdynamic.com
9 months ago
Dear customer, thank you for your feedback. We are very sorry that you are not satisfied with the delivered product. Please contact our customer support (help@beyerdynamic.de) to clarify your request in detail. Our colleagues will be happy to help you. Thank you very much. Kind regards, your beyerdynamic team.
 Verified review
8 months ago 
Good cable but so expensive !!! 46€ !
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 Verified review
6 months ago
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Answer by europe.beyerdynamic.com
6 months ago
Thank you for your rating. What can we do to achive five stars next time? Best regards from Heilbronn Your beyerdynamic Team