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europe.beyerdynamic.comReviews

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4.70

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certified since: Oct 8, 2018
updated on: Feb 4, 2023
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certified since: Oct 8, 2018
updated on: Feb 4, 2023
europe.beyerdynamic.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At europe.beyerdynamic.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for europe.beyerdynamic.com

500 verified reviews in the last 12 months

1,265 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Mar 5, 2022
I'm a music lover, I still buy CDs and I listen to flac music at home or in mobility, thus I finally decided to buy a pair of headphones for my home listening. After reading lots of reviews and listening on YouTube to headphones sound demos — not the real headphones sound, but at least they tell you something on the sound signature —, I decided Beyerdynamic's one was my favourite sound signature! I preferred to buy some "flat" or close to flat headphones, to listen to music in the closet possible way to the original track, as I'm not fan of overwhelming bass sound. I don't own any thousand euro headphones amplifier, but with the USB DAC/Amp I have and the Yamaha A/V Receiver I have, I'm quite satisfied by the sound experience, so far. I had to perform a warmup test for the headphones, and after around 40 hours, I can say the sound's really good! On PC I'm using Peace equalizer with Beyerdynamic DT 990 profile. It's good and it avoids having voices too much sharp in my ears. If I have to find a weak point, is probably the voice peak, that without a proper equalization may result in being too harsh sometimes, after long listening sessions. But consider I'm not using a proper headphone amplifier, which I might buy soon, so things could change in positive in this respect. My rating is 9/10. I'm satisfied. I'm aware that spending more I could probably find better headphones, but considering my price range, the sound of my DT-990 Pro is so good for my ears! Oh, and about the materials and build quality, I'm very happy. This all black colour is just a thing of beauty for me! The ear pad cushions are soft and perfect for many hours of listening, without hurting my ears. The headband doesn't hurt and doesn't tighten too much on my head. And before I forget, another good thing I found in these Limited Edition Black, is that the cable is straight. It's way better for me, especially when I sit far away. I don't like so much coiled cables, to be honest. Clearly, in my opinion it would have been better to have a detachable cable, even balanced cables, but it's fine for now. Just in case I really need them, once the warranty is expired I could try modding them. Thanks to Beyerdynamic.
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the most relevant critical review


Oct 8, 2022
I placed an order without realising my address (on PayPal) hadn’t changed yet, as I have recently moved to another city. After contacting support, I was told that changing the address order was impossible. I then asked whether I could just simply cancel the order, which was also not possible, even though the order hadn’t been sent out yet. I was then also told to try to get DHL to change my delivery address, which – you guessed it – was also not possible. I get that it may be difficult to change an order that has already been processed or shipped to the courier service, but this all happened several days before I even got confirmation that DHL was going to ship my package. Now I’m stuck trying to get a hold of a package of which I have no idea who got it, in a place where I never come anymore. It’s just a massive waste of time and potentially money and could have simply been avoided by allowing me to cancel my initial order (that hadn’t even been shipped yet at that point).
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Reviews for europe.beyerdynamic.com

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(35)
(14)
 Verified review
8 days ago
For some reason there was a label stuck on the branch of my headphones on the right side and when I wanted to readjust that one, it got stuck inside the headphones, the two jacks for the microphone and the headphones were enough dirty, I had to push the jack very hard in the headphones to make the microphone work and I think that's all, the headphones work very very well the sound is impeccable the microphone almost as good as the microphone stand that I had before ( sorry if there is some mispealing)
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 Verified review
Jan 21, 2023
The DT770 pros are massively good and I think at less than 150€ they are serving the consumer more than right. I wish the cable was more firm or removable incase it breaks 😕 but other than that, they are of great professional sound and comfort. Good job bayer dynamic 👏
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 Verified review
Jan 19, 2023
totally not the experience I was expecting. Lack of bass. The rubber earplugs were too short, you can't put it completely in your ear! How can I get my money back?
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Answer by europe.beyerdynamic.com
Jan 20, 2023
Dear Customer, We are very sorry that your are not satisfied with the product. You have the right to return the products within sixty days, please also see our FAQ https://support.beyerdynamic.com/hc/en-us/categories/200117641-Returns In case you have further questions, please get in touch with our customer support (help@beyerdynamic.de) - they are happy to help. Best regards, Your beyerdynamic Team.
 Verified review
Jan 8, 2023
I am happy with the product. The only thing is I think the cushions are a bit too hard. To moderate, maybe it gets softer and more comfortable with time. Also, you might want to add the order number in the review request email 😁
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 Verified review
Jan 2, 2023
The material is great. The headset is nice and the microphone is very good I just received a faulty cable
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Answer by europe.beyerdynamic.com
Jan 3, 2023
Dear Customer, We are very sorry to hear that you have received a faulty cable. Please get in touch with our customer support regarding this issue via help@beyerdynamic.de, they are there to help. Thank you and best regards, Your beyerdynamic Team
 Verified review
Jan 1, 2023
Price is too high for replacement components
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 Verified review
Dec 30, 2022
Please change DHL for Spain shipping!
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 Verified review
Dec 28, 2022
there’s unfortunately a dent on the left lower corner of the box, the product itself is extraordinary and no doubt a piece of art, so it’s a bit sad to see the box that contains the art got damaged.
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 Verified review
Dec 25, 2022
While delivery time was decent and i really love the feel of my dt770s, the overpowering bass makes it basically impossible to drive them to properly loud volumes, which i could definetly do with the ath m30x i wanted to upgrade from
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Answer by europe.beyerdynamic.com
Dec 28, 2022
Dear Customer, We are sorry that you are not completely satisfied with your DT 770 PRO. This does not meet our high standards at beyerdynamic. Are you sure that you have chosen the correct impedance for your end device? Please contact our support colleagues at help@beyerdynamic.de. They will certainly be able to help you. They will certainly be able to help you. Best regards, your beyerdynamic team
 Verified review
Dec 23, 2022
Great headphones but my son is desapointed about the DT 770 PRO compare the DT 990 PRO I have. His cable is straight and ears foam is not the same as well what we did not really seen when we pass the order. I do not know if we could exchange it with the DT 990 PRO. It was the same price.
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 Verified review
Dec 20, 2022
Problem with delayed order. My order was delayed, this seemed to have happened through DHL, and you were not responsible for it. However when I voiced my concern since it was an important package for me in relation to my work the reaction was very unconcerned. I took up contact several times and every time got the same yeah DHL problems auto-reply (almost). I know you cannot help DHL's mistakes and that this is a busy time of year but as a customer, it feels like my concerns fall on deaf ears. In the end, it took 11 days for the package to arrive. The reason I bought it through your webshop was for fast delivery. That is just sad when it then takes so long and I hear nothing but, DHLs fault... For the rest real happy with the quality of the headset purchased. Kind regards. Luuk
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Answer by europe.beyerdynamic.com
Dec 20, 2022
Hi Luuk, thanks for your honest feedback. Sorry for any inconvenience you've had. We take this serious and work on a better communication in busy times. Enjoy your new headset and have a good start into the new year. Best regards, your beyerdynamic Team
 Verified review
Dec 18, 2022
Pro: The website is very well designed. The informations are found easily. Cons: Very, very long delivery time. Almost 10 days for a good that was in stock and to be delivered to France, in Paris area
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Answer by europe.beyerdynamic.com
Dec 19, 2022
Thank you for your review! Of course, this should not happen. We have forwarded your information to the appropriate department and apologize for any inconvenience. Kind regards from Heilbronn Your beyerdynamic team
 Verified review
Dec 15, 2022
Package arrived late (because the address was not correctly transferred on the box - one letter missing) and also damaged (box cut with cutter probably) The product will be tested on Christmas as it’s a gift for my son
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Answer by europe.beyerdynamic.com
Dec 16, 2022
Thank you for your feedback! Of course, this should not happen and doesn't correspond our quality standards. We apologise for any inconvenience this may have caused you. Our support colleagues will contact you shortly regarding this case. In such cases, you can also contact us directly via help@beyerdynamic.de. Kind regards your beyerdynamic team
 Verified review
Dec 12, 2022
 
by F. t.
-Sound: The lows are full and rich, bass is strong without thumping or booming. The highs could be a bit crisper, especially voices (in music) sound a bit muffled almost. Mids seem to lack a bit too. Volume: my 64 ohm Sennheiser doesn't play as loud as I want so I chose the 32 ohm version of the DT770 Pro for more volume (less resistance). And also because I want to be able to use it with my cell phone on a decent volume. The DT770 Pro 32 ohm seems to offer a bit more volume but not a whole lot more. I had expected it to go louder than it does. So an improvement just not a huge one. -Comfort: fit on the head is good, I don't get the feeling the set wil slip off my (bald) head. The pressure on the ears/head is exactly right: not too loose not too tight. The size of the earpads is where it all goes wrong. I am by no means Dumbo the flying elephant but the earpads on the DT770 Pro are way too small for my ears. I really have to stuff my ears into the earpads with my fingers. Had I tried these earphones on in a shop I would not have bought them, for that reason alone. All in all a pretty good set for listening to music. Especially with psybient and other electronic music (with no singing). The lows of these headphones seem to be made for those genres of music, amost. If you mainly play songs with voices/singing there are better choices out there.
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 Verified review
Dec 4, 2022
waay too much packaging. ordered 2 replacement parts for a PRO770 headphone. Could've fit through the mailbox but got to pick up 2 boxes sent on different days with 1 part.
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 Verified review
Dec 1, 2022
Smooth ordering proces. Delivered on time. Neatly packaged.
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 Verified review
Dec 1, 2022
 
Ne dite plus que le produit est livrable en 3 ou 4 jours ouvrables après collecte. Chez moi, entre le jours de ma commande et le jour de réception, cela a pris huit jours complets. Dites plutôt qu'il faut compter entre 2 et 3 jours ouvrables avant qu'il ne quitte vos magasins, à quoi il faut ajouter un délai de 4 à 5 jours ouvrables, pour qu'il arrive à destination.
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 Verified review
Nov 26, 2022
The product in the box seems ok but the package is damaged and seems to have being already used.. a bit of disappoint as it s a christmas present and as it s supposed to be new
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Answer by europe.beyerdynamic.com
Nov 28, 2022
Thank you for your feedback! As this is a B-stock item, the product or packaging may have slight defects. Small cosmetic defects on the packaging may occur, but you can be sure that B-stock products are technically flawless. All further information about our quality promise can be found online: europe.beyerdynamic.com/outlet-quality-promise If you have any further questions or comments, please do not hesitate to contact our colleagues in support via help@beyerdynamic.de. Best regards Your beyerdynamic team
 Verified review
Nov 22, 2022
Headphone is amazing. Just the delivery could be a bit safer see photo below!
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Answer by europe.beyerdynamic.com
Nov 23, 2022
Dear customer, thank you for your feedback. We are sorry that the shipment arrived so damaged, this does not meet our high standards at beyerdynamic. Unfortunately, it is difficult for us to influence the quality of the external shipping service providers, but it would help us if you would contact help@beyerdynamic.de with the problem. Then we could look further into the matter and determine the shipping service provider. We are happy that you like your headphones and wish you a lot of joy with your beyerdynamic product. Best regards, your beyerdynamic team
 Verified review
Nov 19, 2022
The sound quality is amazing and the overall feel of the headset is absurd for the relatively low price, however I was a bit surprised when I saw the 32 OHM doesn’t come with the valour ear pads, while I do realize now that if you look closely you can indeed see from the pictures on the website that the 32’s don’t have them, I was quite disappointed as I didn’t know this. I think it could maybe be a bit more explicitly mentioned and was partly looking forward to feeling those valour ear pads.
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Answer by europe.beyerdynamic.com
Nov 21, 2022
Thank you for your feedback. We provide the information on the product image and below in the description. We are sorry that you are now a little disappointed. But if you would like to use the DT 700 PRO 32 ohm with velour pads, they are available under the following link: europe.beyerdynamic.com/edt-770-v.html If you have any further questions or comments, please do not hesitate to contact our support team via help@beyerdynamic.de. Best regards your beyerdynamic team