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Top positive review
Feb 18, 2024
Verified review
Great personel with great social skills; very very nice in their approach to the client! Amazing experiencing this here in Sweden where normally all the boutiques personel are very nasty, very harsh, very everything because they get their wages and they don't really care about the customer (this applies not only to places selling clothes; it applies to almost any area whether is food, home appliances, etc. You na, it!
So the very few times I've been to the store in Malmö at the triangelns shopping center IT HAS BEEN A TRUE PLEASURE getting such a professional yet very kind treatment as a customer! I still am amazed they haven't starting behaving the Malmo/ Swedish way! Hope they never do that!
Cordially
Patricia
The shopping experience is completely fine, but when it comes to deliveries and support, it is not impressive. What i noted on your website was a really cocky approach to the stability of your deliveries. Every sentence tells me that ’the goods will be delivered in 3-4 days, not a single word that they usually are. Your support is just shit. Just a bunch of completely useless bot answers to questions that arent what you need support for. Your chat couldnt be used at 1600, no one was free but i guess you closed for the day. Titally imposdible to find a telephone number or mail to use for support. That is what happens if you by all means do everything you can to avoid helping your customers. By the way, i have waited for 7-8 working days for the birthday present i bought for my wife, but i havent still got a single email from you. The girl in your store couldnt help me since this was bought online, but she noticed that something looked bad. Anyway, my wifes birtday was two days ago so some things doesnt matter. Lesdons learned a lot when it comes to this company.
Got one wrong delivered dress and one missing. They didn't handle it smoothly.
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Mar 19, 2024
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Feb 28, 2024
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Feb 16, 2024
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To big
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Jan 11, 2024
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Product not gift wrapped, customer must do it themself.
Gift wrapping was badly done. Product arrived in a gift box with some silk paper and label stickers inside, but for the customer and receiver to wrap them self.
When order and paying for gift wrap, one expect the product to be nicely gift wrapped and be done to give a way.
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Apr 20, 2023
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I’m not impressed with the staff, I am a store manager and would like staff to have a conversation with me, and yes we did, but it was because I took the first step and the second step and the third step. They are not rude or disrespectful, just not that interested in me as a customer.
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Aug 9, 2023
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String
The string/underwear looked very good and Fit amazing. Though the tag with laundry instrcutions bothered me and it itched
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Oct 24, 2023
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pretty and good quality but not true to size. i ordered XS but they were so big, could almost fit an M.
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Dec 11, 2023
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Dosent tell you a delivery date, very long deliviery times. Late mail answers etc.
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Jul 21, 2023
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Big in size, can use 4 out of 8 underwear all in xs…. Good and comfort material
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