The shopping experience and support was excellent. Two days after the online purchase, a fraudulent transaction was charged yo my account from what appeared to be from the USA for medical services. I had not used my credit card for more than a month before this. My credit card was hacked on your website. Luckily it was caught quickly snd my credit card was cancelled. I am now waiting for my new card to arrive.
I ordered a coat here on December 21, but the company is based in Poland and only works with Gls for shipping. I live in Belgium and I placed the order thinking that my parcel would arrive before the holidays, but it is December 28 and the parcel is still in Poland. I am angry because of the slow delivery company.
However, I contacted customer service and told them I wanted to start the cancellation procedure. Iryna explained how it would take and tried to help me. Now I have no product and no refund. I have to wait for the product to be returned. It's too late to place a new order. It's a disappointment.
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Dec 5, 2023
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best price
good product (32 lashed boots) , best price available
shipping took somewhat longer. However, this was due to GLS, not Supershop
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May 2, 2023
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Great shop with huge selection and fair prices. Fast packaging and delivery. The return of the goods process could be more seamless so that you don’t have to send an email with the filled in return form, but other than that no problems - money back guaranteed!
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Nov 30, 2023
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Nov 9, 2023
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Dec 3, 2023
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Ordered snowboard boots and they came really fast. Everything perfect! Would buy again!
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Jun 11, 2023
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Delivery costs
It would be nicer to not have to pay delivery over a certain amount of the order.
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May 29, 2023
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Fast shipping, see you soon for a new order ! Thanks
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Jun 19, 2023
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Very fast delivery to Lithuania. Good item quality.
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