optics-trade.eu/enReviews:
305 reviews in the last 12 months2,080 total reviews
Excellent
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Top positive review
Dec 15, 2023
Verified review
All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
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Top negative review
Aug 12, 2023
Verified review
my order
i order a scope it was avaliable for shipping in 1 to 3 days after over 3 weeks you haven t ship it yet the cost of the scope it is 179 euro plus shipping . after all this time i am waiting you told me that there is the same scope avaliable with a different reticle and i have to pay 199 for this .... i do not care about the 20 more euros but i think that because the delay it is your fault you should have send me the scope at the same price .... any way i will buy it from someone else .... i will cancel the order i have waiting enaugh
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Reviews for optics-trade.eu/en
Dec 22, 2023
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Great all around
Great product portfolio, honest pricing, great service.
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Dec 22, 2023
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all are ok
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Dec 19, 2023
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Dec 18, 2023
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PM
Paul m.
Ireland
Dec 18, 2023
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Dec 18, 2023
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Perfect experience
Very fast delivery, a lot of products on stock. Excellent support for products.
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Dec 17, 2023
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Dec 15, 2023
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Easy choice and payment process
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Dec 15, 2023
Verified review
All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
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Dec 15, 2023
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Dec 15, 2023
Verified review
Simple to order from. No hidden charges and prompt delivery.
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Dec 15, 2023
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Dec 15, 2023
Verified review
My Order hast Not arrived yet, and there hast been No shipping notification. In reaponse to my inquiry via Email, the seller expeessed gratitude for my patience but requested that I wait a bit longer, citing a busy period. However, No additional information regarding the delay or similar Details was provided.
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Answer by optics-trade.eu/en
Dec 18, 2023
Dear Sir/Madam,
We sincerely appreciate your feedback, and we want to extend our heartfelt apologies for any inconvenience caused by the longer delivery time you experienced.
Regrettably, the product you ordered is currently on backorder with our supplier, which has resulted in the delay. We understand the importance of receiving your order in a timely manner, and we share your frustration regarding the extended delivery time.
Please be assured that we are actively working to expedite the process and fulfill your order as soon as possible. We appreciate your patience and understanding during this time.
If you have any further concerns or if there's anything specific you would like to address regarding your order, please feel free to reach out to our customer service team. They are dedicated to ensuring your satisfaction, and they will be more than happy to assist you.
Once again, we apologize for any inconvenience caused, and we thank you for your understanding.
Best regards,
Optics Trade Team
Dec 11, 2023
Verified review
👍
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Dec 10, 2023
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Dec 9, 2023
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Dec 8, 2023
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Fast delivery
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Dec 7, 2023
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Dec 5, 2023
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Great experience. Super fast delivery.
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Dec 5, 2023
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Parcel was opened before delivery to me and part was gone they checked after I contacted them and have now dispatched another part to me
PS hope to get this one soon
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