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Top positive review
Dec 15, 2023
Verified review
All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
my order
i order a scope it was avaliable for shipping in 1 to 3 days after over 3 weeks you haven t ship it yet the cost of the scope it is 179 euro plus shipping . after all this time i am waiting you told me that there is the same scope avaliable with a different reticle and i have to pay 199 for this .... i do not care about the 20 more euros but i think that because the delay it is your fault you should have send me the scope at the same price .... any way i will buy it from someone else .... i will cancel the order i have waiting enaugh
Die Ware war auf dem Lager, also immer geht um sehr gutes Einkauf, ich bin sehr zu frieden mit diesem Verkäufer. Ich kann nur empfehlen.
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5 days ago
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The battery was out of stock EVERYWHERE so I contacted various places online. Optics Trade was the first company to get back to me that this battery was in stock again. I'm happy with the delivery and in good shape.
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5 days ago
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Happy Custommer
I appreciate the attention given to the client and the efficiency of all the process.
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5 days ago
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Paid them for an item that was in stock. Got an email saying that they were having problems shipping to the UK and they would up date me in 2 weeks ?!! They offered me the chance to cancel which I did. Heard nothing, no money returned.
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6 days ago
Verified review
Good priceing and delivery well ahead of original schedule 👍
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7 days ago
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I have made several purchases from optics trade, great customer service and excellent product knowledge!
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8 days ago
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Great seller
Fast shipping, genuine products.
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9 days ago
Verified review
Still waiting for our order, nearly three weeks
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Answer by optics-trade.eu/en
5 days ago
Dear Sir,
Thank you for bringing this matter to our attention. We sincerely apologize for the delay in fulfilling your order, and we understand the frustration this has caused you.
Please rest assured that we are actively working to address the challenges we are facing in supplying the product. As soon as the product becomes available, we will expedite the shipment to your address without delay.
To express our sincerest apologies for the inconvenience and the delay, we will be refunding you the shipping cost for your order. Additionally, we will ensure that your order is sent with free shipping as a goodwill gesture.
We truly appreciate your patience and understanding during this time. Your satisfaction is our utmost priority, and we are committed to resolving this issue as quickly and efficiently as possible.
If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you in any way we can.
Thank you for your understanding.
Kind regards,
Optics Trade Team
I am happy that i ordered my red dot with Optics Trade. All went well.
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12 days ago
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13 days ago
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Apr 6, 2024
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Apr 4, 2024
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Apr 3, 2024
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Sunt foarte mulțumit de seriozitatea și experiența celor de la Optica Trade. Am primit acasă ceea ce am comandat într-un timp mai scurt decât timpul estimat inițial! Mi-ați câștigat toată admirația pentru profesionalismul dumneavoastră,Optics Trade! Mulțumesc!
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