optics-trade.eu/enReviews:
305 reviews in the last 12 months2,078 total reviews
Excellent
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Top positive review
Dec 15, 2023
Verified review
All Ok, exept error on stock count and for that reason delivery time was longer than I originally expected. Asked about and got prompt answer. No worries, I got my stuff and product was good quality.
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Top negative review
Aug 12, 2023
Verified review
my order
i order a scope it was avaliable for shipping in 1 to 3 days after over 3 weeks you haven t ship it yet the cost of the scope it is 179 euro plus shipping . after all this time i am waiting you told me that there is the same scope avaliable with a different reticle and i have to pay 199 for this .... i do not care about the 20 more euros but i think that because the delay it is your fault you should have send me the scope at the same price .... any way i will buy it from someone else .... i will cancel the order i have waiting enaugh
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Reviews for optics-trade.eu/en
12 days ago
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13 days ago
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Apr 4, 2024
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Mar 28, 2024
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Mar 28, 2024
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Mar 24, 2024
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4 days ago
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Paid them for an item that was in stock. Got an email saying that they were having problems shipping to the UK and they would up date me in 2 weeks ?!! They offered me the chance to cancel which I did. Heard nothing, no money returned.
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8 days ago
Verified review
Still waiting for our order, nearly three weeks
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Answer by optics-trade.eu/en
4 days ago
Dear Sir,
Thank you for bringing this matter to our attention. We sincerely apologize for the delay in fulfilling your order, and we understand the frustration this has caused you.
Please rest assured that we are actively working to address the challenges we are facing in supplying the product. As soon as the product becomes available, we will expedite the shipment to your address without delay.
To express our sincerest apologies for the inconvenience and the delay, we will be refunding you the shipping cost for your order. Additionally, we will ensure that your order is sent with free shipping as a goodwill gesture.
We truly appreciate your patience and understanding during this time. Your satisfaction is our utmost priority, and we are committed to resolving this issue as quickly and efficiently as possible.
If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you in any way we can.
Thank you for your understanding.
Kind regards,
Optics Trade Team
Mar 13, 2024
Verified review
I did order a monocular from opticstrade but had a problem with the item. I asked for a return, they helped me from the first moment and arranged a free pickup refunding all my expenses. Top quality, very suggested. Thank you! I will continue to rely on you in the future!
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Feb 20, 2024
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Very good service!
Good service, very hefpful crew and a lot of technical information on site.
If you have any question just send them e-mail. They answear very fast.
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Feb 21, 2024
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Excellent customer service. Good communication throught the whole process.
Very easy to deal with from start to finish.
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Feb 28, 2024
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Great scope mount adapter for Steyr SSG 69 rifle , super fast shipping a five star dealer !!!
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Feb 20, 2024
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Very good site with all well explained . Good suport . Prices in the media.
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Mar 3, 2024
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Excellent service and fast delivery, very impressed.
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Mar 4, 2024
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Perfect communication, swift shipment: THANK YOU!
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Feb 23, 2024
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Superschnelle Lieferung, prima Ware .. super !
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Mar 11, 2024
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excellent service, continue in the same line
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Feb 24, 2024
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all perfect, price, quality and delevery
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Mar 17, 2024
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Good service, delivery. Will use again
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Mar 2, 2024
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Rápido, calidad y precio
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