Ordered Formex Essence 39. It wasn't mentioned it was out of stock so I was waiting for it a week, but Watchbandit offered me a gift because of this misunderstanding, which was very nice of them. Then it appeared the watch has QC issues but I have no problems returning it. Watchbandit's CS was perfect.
Would recomend them anytime. They are 4 stars only because I've returned the watch at the end.
Prices on the website include 19% VAT, which should not be charged to buyers outside the EU. When ordering from another region (Canada in my case), VAT should be removed from the price at checkout but this doesn’t happen. I contacted customer service and they told me they would have their IT team look into correcting this. They also gave me a discount coupon so I could complete my order in the meantime. That was all great, but I got prompted to complete this review a month later and see they are still collecting VAT from non-EU buyers (which means you’re being overcharged by 19%)
the watchband is of poor quality but cost 30,-
10,- would be more appropriate.
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Verified review
Mar 7, 2023
I just chose the cheapest delivery option without tracking, and package arrived on time, well packed, safe in my mailbox.
Regarding the product, had no doubts in the first place. High quality, looks great.
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Verified review
Feb 18, 2023
Ne vous privez pas, livraison rapide, bracelet de qualité. Pour preuve j’ai commandé un deuxième bracelet. Je ne peux que conseiller le site.
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Verified review
Feb 28, 2023
Schnelle Lieferung, super Qualität, dort kaufe ich wieder
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Verified review
Mar 7, 2023
Good service, fast shipping, excellent product quality.
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