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certified since: 11/25/2016
updated on: 6/25/2022
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Reviews for WatchBandit.com
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the most relevant positive review
1 year ago
The folks at WB were on top of my order from start to finish. When I ordered the incorrect size they were very gracious about the returns and sent my new straps out even faster. Being that I am located in the USA and the products were being shipped from Berlin their customer service allowed me to feel confident in the process.
The bands I ordered are terrific and in the few weeks that I've been wearing them I've been extremely satisfied. Nice colors, nice quality (strap & buckle) and comfortable!
Thank you WB! I'll be ordering again.
Kindest regards,
Simon
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the most relevant critical review
2 months ago
Product looks good but quality can be better. Strap is very thin and the hook to keep the strap in place when wearing the watch slides down often and it’s annoying to be putting back in place constantly.
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4 days ago
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2 months ago
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2 months ago
Product looks good but quality can be better. Strap is very thin and the hook to keep the strap in place when wearing the watch slides down often and it’s annoying to be putting back in place constantly.
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3 months ago
I loved the hardware and the material but the leather is a little mis aligned and i would have prefered to have quick spring bars on the 2 piece strap. Except this 2 details i loved the straps!
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3 months ago
Quick delivery, quality of product sub par.
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4 months ago
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Answer by WatchBandit.com
1 month ago
Hi,
Sorry to see that you are not happy with your order. Please write to our support so we can sort it out: support@watchbandit.com
Cheers Team WatchBandit
Verified review
4 months ago
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5 months ago
Goods have yet to arrive and I am strangely getting request to review service.
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Answer by WatchBandit.com
5 months ago
Hello Andrew,
Your order has been shipped on the 18th of January and given to the international logistics centre on 22nd of January.
To Australia it usually takes between 10 and 20 business days to arrive, depending on how fast the post works. It can take a bit longer die to the shipping not only via air but also ocean freight... right now it's 25th business day and your order is delayed, we are very sorry about that.
We have sent you an email and please contact us, we will find a solution for you!
Best regards
Team WATCHBANDIT
Verified review
5 months ago
Took a long time to receive. Company responded to emails, but offered little help. All in all, satisfied. Item received, but do not think it was worth price. Good selection to choose from, with a lot of hard to find sizes. Will stick to Amazon.
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Answer by WatchBandit.com
5 months ago
Hi Ed,
we are sorry that you experience a delay. Please always contact us via email at support@watchbandit.com We will always find a solution and we can re-send your order.
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5 months ago
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6 months ago
Shipping.too long
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6 months ago
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7 months ago
I've sent 2 email after 15 days since I made order, none of your colleague replying.
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Answer by WatchBandit.com
7 months ago
Hello,
I checked for your email "kenfoo92@hotmail.co.uk" in our support and I could not find any email of yours. Please contact support@watchbandit.com and let us know your order number so we can contact you, we answer on all emails within 24 hours. Please make also sure to check your spam folder, in which our emails sometimes land unfortunately. - We will find a solution for your problem
Best regards
Your Team Watchbandit
Verified review
8 months ago
The ordered watch had quality issue, I wrote an e-mail to the support team, and they did not reply...
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8 months ago
Love the straps. Delivery took slightly more than anticipated and the tip of the spring bar tool broke immediately (see attached pic) - Thanks
Lorenzo
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8 months ago
Received a free voucher as a result in a delayed order. Very nice gesture.
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8 months ago
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9 months ago
Nach 6 Wochen ist die Ware immer noch nicht angekommen.
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9 months ago
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10 months ago
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