The folks at WB were on top of my order from start to finish. When I ordered the incorrect size they were very gracious about the returns and sent my new straps out even faster. Being that I am located in the USA and the products were being shipped from Berlin their customer service allowed me to feel confident in the process.
The bands I ordered are terrific and in the few weeks that I've been wearing them I've been extremely satisfied. Nice colors, nice quality (strap & buckle) and comfortable!
Thank you WB! I'll be ordering again.
Kindest regards,
Simon
Read more
Report review
Show all positive reviews
the most relevant critical review
2 months ago
Product looks good but quality can be better. Strap is very thin and the hook to keep the strap in place when wearing the watch slides down often and it’s annoying to be putting back in place constantly.
Read more
Report review
Show all critical reviews
Reviews for WatchBandit.com
Filter
Sort byLatest first
(12)
(4)
(2)
(5)
Verified review
4 days ago
Report review
Verified review
2 months ago
Report review
Verified review
2 months ago
Product looks good but quality can be better. Strap is very thin and the hook to keep the strap in place when wearing the watch slides down often and it’s annoying to be putting back in place constantly.
Report review
Verified review
3 months ago
I loved the hardware and the material but the leather is a little mis aligned and i would have prefered to have quick spring bars on the 2 piece strap. Except this 2 details i loved the straps!
Report review
Verified review
3 months ago
Quick delivery, quality of product sub par.
Report review
Verified review
4 months ago
Report review
Answer by WatchBandit.com
1 month ago
Hi,
Sorry to see that you are not happy with your order. Please write to our support so we can sort it out: support@watchbandit.com
Cheers Team WatchBandit
Verified review
4 months ago
Report review
Verified review
5 months ago
Goods have yet to arrive and I am strangely getting request to review service.
Report review
Answer by WatchBandit.com
5 months ago
Hello Andrew,
Your order has been shipped on the 18th of January and given to the international logistics centre on 22nd of January.
To Australia it usually takes between 10 and 20 business days to arrive, depending on how fast the post works. It can take a bit longer die to the shipping not only via air but also ocean freight... right now it's 25th business day and your order is delayed, we are very sorry about that.
We have sent you an email and please contact us, we will find a solution for you!
Best regards
Team WATCHBANDIT
Verified review
5 months ago
Took a long time to receive. Company responded to emails, but offered little help. All in all, satisfied. Item received, but do not think it was worth price. Good selection to choose from, with a lot of hard to find sizes. Will stick to Amazon.
Report review
Answer by WatchBandit.com
5 months ago
Hi Ed,
we are sorry that you experience a delay. Please always contact us via email at support@watchbandit.com We will always find a solution and we can re-send your order.
Verified review
5 months ago
Report review
Verified review
6 months ago
Shipping.too long
Report review
Verified review
6 months ago
Report review
Verified review
7 months ago
I've sent 2 email after 15 days since I made order, none of your colleague replying.
Report review
Answer by WatchBandit.com
7 months ago
Hello,
I checked for your email "kenfoo92@hotmail.co.uk" in our support and I could not find any email of yours. Please contact support@watchbandit.com and let us know your order number so we can contact you, we answer on all emails within 24 hours. Please make also sure to check your spam folder, in which our emails sometimes land unfortunately. - We will find a solution for your problem
Best regards
Your Team Watchbandit
Verified review
8 months ago
The ordered watch had quality issue, I wrote an e-mail to the support team, and they did not reply...
Report review
Verified review
8 months ago
Love the straps. Delivery took slightly more than anticipated and the tip of the spring bar tool broke immediately (see attached pic) - Thanks
Lorenzo
Report review
Verified review
8 months ago
Received a free voucher as a result in a delayed order. Very nice gesture.
Report review
Verified review
8 months ago
Report review
Verified review
9 months ago
Nach 6 Wochen ist die Ware immer noch nicht angekommen.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.