brandfield.comReviews

: 700Good

4.31

Reviews for brandfield.com

52 verified reviews in the last 12 months

700 total reviews
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Mar 21, 2022
Placed a few orders now with this company. Service excellent and on time. Great choice of products to choose from and one can be confident you get what you have ordered. Delighted I found them online.
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the most relevant critical review


Jan 5, 2023
Your customer service is appalling. My daughter's Xmas gift was ordered on 14th Dec which by your delivery estimated time, allowed ample time for it to arrive for Xmas. I emailed to see what the problem was with no reply and emailed again after the new year so as the company had returned to work. I explained my daughter had nothing to open on Xmas day and this was the reply, info@brandfield.com Wed, Jan 4, 3:46 PM (19 hours ago) to me Dear Colette, Thank you for your message. According to the tracking, your package has been delivered on the 28th of December. Enjoy your purchase! Best Regards, Giulia Brandfield Absolutely disgusting behaviour from a customer service. No apology which is the least a company can offer. Never have I experienced such appalling customer service before. If this is how your staff are trained to deal with situations, it says a lot for the company.
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Reviews for brandfield.com

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 Verified review
Jan 15, 2023
Perfect. Very fast shipping and well packaged. Recommended
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13 days ago
Good service. Good packing. Happy with goods!
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4 days ago
Happy out, products as expected and nicely packaged
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3 days ago
 
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6 days ago
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13 days ago
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13 days ago
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Jan 9, 2023
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Dec 20, 2022
Delighted with my purchase. Hassle free shopping and very competitive price. Would have loved free gift but got 10% discount as first time shopper. Arrived in plenty time for Christmas
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Dec 15, 2022
Give a prompt delivery, the website is very easy to negotiate, & the prices are often below elsewhere. I have bought several items & been very happy
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Dec 12, 2022
 
Selection of designer items available is brilliant. The packaging is beautiful, delivery is very fast
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Dec 19, 2022
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Nov 28, 2022
Placed an order and was processed same date and delivered within a week.
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Nov 22, 2022
Excellent offer, fast speed of delivery, nice gifts
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Oct 30, 2022
The bag arrived in well protected package and looking just like on the site. The delivery was quick, ordered on Sunday, arrived on Thursday. Last year my husband bought me a Fossil watch as a present with wrapping and card included and it's still perfect. I'm happy with the service and quality of the products and will be ordering more from Branfiled.
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Oct 30, 2022
Schnelle Lieferung Sichere Verpackung Funktionierende Bezahlung
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Oct 30, 2022
Great customer service and great order tracking
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Oct 14, 2022
great prices, speedy delivery
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Oct 9, 2022
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Mar 21, 2022
Placed a few orders now with this company. Service excellent and on time. Great choice of products to choose from and one can be confident you get what you have ordered. Delighted I found them online.
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