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TrustmarkValid
certified since: Oct 30, 2018
updated on: Nov 27, 2022
BALR. is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
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At BALR., you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for BALR.
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Jan 12, 2022
Great packaging , the top is of high quality with a lot of small fine detail.
Only grievance I had was I was given a 4 hot delivery spot and it never turned up till 4 days later but this was probably more down to delivery company than BALR.
All in all great product would definitely recommend
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the most relevant critical review
Dec 2, 2021
J’ai acheté un article récemment sur votre site internet et je suis extrêmement déçu car celui ci présente plusieurs défauts je vous envoi dans les messages les photos en pièces jointes. Je trouve ça inadmissible à ce prix là c’est une parka qui est censé coûter presque 600€ que j’ai acheté pendant la Black Friday a 189€. Je pensais vraiment qu’à ce prix vous vendriez des produits de qualité mais je constate que ce n’est pas le cas…j’espère que vous serez faire preuve d’un geste commercial conséquent
Cédric Cerdeira
Laclikanova@hotmail.com
Commande numéro: #64317
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Reviews for BALR.
Verified review
2 days ago
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Verified review
Jun 3, 2022
Supposed over 100 euros delivery is free and my order is 305 euros and the shipping company asked me to pay about 65 euros, as well as my orders were a small handbag and to replace it with a smaller bag for the waist, one of the worst places to buy
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Answer by BALR.
Jul 15, 2022
Hi,
Thanks for your feedback.
When an order comes in from abroad, we get a warning in the system about the import costs.
We always send the customer an email asking if they agree with the import fee and if the customer agrees, then we send the order your way.
We have no influence on the costs, because that is determined by the country itself. We would like to help you, but would you please mail us at: support@balr.com
Anshel / BALR.
Verified review
Feb 18, 2022
Delivery is taken longer than promised
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Verified review
Dec 3, 2021
£62 Import fee to uk? Ridiculous
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Answer by BALR.
Dec 6, 2021
Hi Luke, thank you for writing a review. Import duties and taxes are regulated by your country's customs, we do not have any influence on this. We had contact by e-mail and received your confirmation before we've shipped the order. We are very sorry that you are not happy with our service.