Everything was sent by e-mail so you know exactly where the product is or if it is on his way or even after delivered the product, e-mail was sent to conform it.
Love it!! Only thing is I wasn't aware that Balr do not work in the weekend because I was worried that I didn't receive a e-mail of confirmation or the day it will arrive after I ordering the product. But everything else was perfect!!
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the most relevant critical review
9 months ago
J’ai acheté un article récemment sur votre site internet et je suis extrêmement déçu car celui ci présente plusieurs défauts je vous envoi dans les messages les photos en pièces jointes. Je trouve ça inadmissible à ce prix là c’est une parka qui est censé coûter presque 600€ que j’ai acheté pendant la Black Friday a 189€. Je pensais vraiment qu’à ce prix vous vendriez des produits de qualité mais je constate que ce n’est pas le cas…j’espère que vous serez faire preuve d’un geste commercial conséquent
Cédric Cerdeira
Laclikanova@hotmail.com
Commande numéro: #64317
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Reviews for BALR.
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(4)
Verified review
3 months ago
Supposed over 100 euros delivery is free and my order is 305 euros and the shipping company asked me to pay about 65 euros, as well as my orders were a small handbag and to replace it with a smaller bag for the waist, one of the worst places to buy
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Answer by BALR.
25 days ago
Hi,
Thanks for your feedback.
When an order comes in from abroad, we get a warning in the system about the import costs.
We always send the customer an email asking if they agree with the import fee and if the customer agrees, then we send the order your way.
We have no influence on the costs, because that is determined by the country itself. We would like to help you, but would you please mail us at: support@balr.com
Anshel / BALR.
Verified review
6 months ago
Delivery is taken longer than promised
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Verified review
9 months ago
£62 Import fee to uk? Ridiculous
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Answer by BALR.
9 months ago
Hi Luke, thank you for writing a review. Import duties and taxes are regulated by your country's customs, we do not have any influence on this. We had contact by e-mail and received your confirmation before we've shipped the order. We are very sorry that you are not happy with our service.
Verified review
10 months ago
I never received my packet
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Answer by BALR.
10 months ago
Hi Jordy, inmiddels hebben wij contact gehad via e-mail en vernomen dat je pakket terecht is. Veel plezier van je bestelling! Team BALR.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews:
They are not included in the overall rating. No verification measures have been taken.