privatesportshop.com/enReviews

: 657Good

4.47

Reviews for privatesportshop.com/en

286 verified reviews in the last 12 months

657 total reviews
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the most relevant positive review


Oct 18, 2022
J'ai commandé un pantalon de Bmx et des gants de la marque Shot. La livraison a eu lieu environ 2 semaines après. Pas eu de soucis particulier (si ce n'est le lieu qui a changé mais heureusement toujours dans ma ville). Les 2 articles sont conformes à la description. Cependant les gants étaient trop petits (malgré la prise de mesure comme indiqué sur le site). Donc pas d'autre choix que de les rendre/renvoyer et demander leur remboursement sauf que pour la commande on m'a demandé 2,90€ de frais d'envoi (pour un pantalon + gants) et pour renvoyer (uniquement) les gants c'est 4,55€ à ma charge !!! Franchement c'est la douche froide. Les prix des frais d'envoi/retour sont à revoir.
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Apr 20, 2022
Manque de clarté sur les frais de transport, et taxes en tout genre du fais que je suis basé en Angleterre. Les informations pertinentes devraient être partagés avant le paiement et visible sur la facture. Après avoir acheté des chaussures à €250 j’ai reçu une autre facture pour les taxes anglaises de £105 incluant deux TVA / VAT. Votre site ne devrait pas charger la TVA sur les produits vendus pour l’Angleterre…
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Reviews for privatesportshop.com/en

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Dec 16, 2022
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Dec 15, 2022
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Dec 15, 2022
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
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Dec 14, 2022
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Dec 14, 2022
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
 Verified review
Dec 14, 2022
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
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Dec 14, 2022
 
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Dec 13, 2022
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Dec 9, 2022
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you very much for this nice message! We assume that you are satisfied with your order with us. Please let us know your comments and suggestions in the future, we will be happy to answer them! See you soon on our website! Your Private Sport Shop Team
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Dec 9, 2022
 
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
 Verified review
Dec 7, 2022
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
 Verified review
Dec 7, 2022
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
 Verified review
Dec 6, 2022
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you for taking the time to rate us. As your review does not contain any comments, we assume that you were satisfied with your order from us. Please feel free to share your comments and suggestions with us in the future! Our customer service team looks forward to responding to you. Sporty greetings, Your Private Sport Shop Team
 Verified review
Dec 6, 2022
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Answer by privatesportshop.com/en
Jan 18, 2023
Hello! Thank you very much for this nice message! We assume that you are satisfied with your order with us. Please let us know your comments and suggestions in the future, we will be happy to answer them! See you soon on our website! Your Private Sport Shop Team
 Verified review
Dec 16, 2022
Non respect des délais annoncés Plus d’un mois de retard sur délai annoncé et impossibilité d’annuler la commande Délai livraison reporté sans cesse sans réelle visibilité date livraison réelle (colis toujours pas reçu).
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Answer by privatesportshop.com/en
Jan 17, 2023
Good day, Thank you for your feedback. We take into account our customers" comments in order to improve our service. However, we need to distinguish between the shipping time and the delivery time as mentioned in the sale. We offer deliveries via several market-leading carriers (Colis Privé, Mondial relay or even DPD). All these carriers are independent of our company but do their best to deliver your parcels as efficiently as possible. See you soon! The Private Sport Shop team
 Verified review
Jan 3, 2023
I have bought lots from you but now PPS is very disappointing. The sales are Repetitive without new stock. Not your fault, but The import tax to the uk No longer makes this a sales page for me. ☹️
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Answer by privatesportshop.com/en
Jan 17, 2023
Good day, thank you for your comment. Our customers" suggestions are always welcome and help us to improve. We work tirelessly to bring you new offers and sales and also renew the sales that are most popular with our customers. As the prices we offer are really attractive, the products go very quickly, especially in the most sought-after sizes. We are sure that you will find what you are looking for on our website. See you soon! Your Private Sport Shop Team
 Verified review
Dec 16, 2022
Mas de semana y media desde el pedido, OCHO dias desde su envío y sigo sin paquete... Envio en 72 hrs. Ya! Lamentable servicio
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Answer by privatesportshop.com/en
Jan 17, 2023
Good day, Thank you for your feedback. We take into account our customers" comments in order to improve our service. However, we need to distinguish between the shipping time and the delivery time as mentioned in the sale. We offer deliveries via several market-leading carriers (Colis Privé, Mondial relay or even DPD). All these carriers are independent of our company but do their best to deliver your parcels as efficiently as possible. See you soon! The Private Sport Shop team
 Verified review
Dec 20, 2022
Colis non arrivé. Retourné à l'expéditeur sans notification du vendeur ou du transporteur.
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Answer by privatesportshop.com/en
Jan 17, 2023
Bonjour, Nous sommes navrés de lire votre témoignage. Nous avons bien entendu transmis votre remarque au transporteur en charge de votre colis ainsi qu’à nos équipes logistiques. Notre service client vous contactera rapidement afin de vous apporter des éléments de réponse. Sportivement. L’équipe Private Sport Shop
 Verified review
Jan 2, 2023
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Answer by privatesportshop.com/en
Jan 17, 2023
Hello! Thank you for taking the time to rate us. Your rating suggests that you are not completely satisfied with your purchase on our website. Please feel free to share your comments and suggestions by contacting our customer service. Thanks to your feedback, we can improve the quality of our services. We look forward to welcoming you back to our website soon! Your Private Sport Shop Team
 Verified review
Nov 16, 2022
The sales have become repetitive with no change of stock. I buy mostly equestrian, be great to see more brands please. Postage cost/tax to the UK no longer makes the savings worthwhile on many items I want to buy. Really sad.
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Answer by privatesportshop.com/en
Jan 17, 2023
Good day, thank you for your comment. Our customers" suggestions are always welcome and help us to improve. We work tirelessly to bring you new offers and sales and also renew the sales that are most popular with our customers. As the prices we offer are really attractive, the products go very quickly, especially in the most sought-after sizes. We are sure that you will find what you are looking for on our website. See you soon! Your Private Sport Shop Team