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Top positive review
Jul 7, 2023
Verified review
Produit conforme, prix attractif et délai respecté (attention à bien les regarder avant de commander)
Seul bémol: J’avais la dernière fois renvoyé un produit mais j’ai du échanger plusieurs fois pour expliquer la raison du renvoi alors que cela faisait parti des demandes de renvoi
Après avoir attendu les délais de livraison indiqués, le casque Leatt commandé avec des chaussures n'est pas parti car le produit n'était pas disponible. Le même jour, un e-mail annonçait le meme casque au même prix. Mais si c'était introuvable!!!
Hello. We are sorry to hear that your experience on our website was not positive. Our customer service team did their best to provide you with a quick resolution and responded to all your messages within 48 hours and gave you all the information you requested in a cordial exchange. We hope you will change your mind and give us another chance. See you soon! Your Private Sport Shop Team
May 24, 2023
Verified review
Really bad customer service and delivery. I oredered two items and inreceived just one
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Answer by privatesportshop.com/en
Jun 8, 2023
Hello. We are sorry to hear that your experience on our website was not positive. Our customer service team did their best to provide you with a quick resolution and responded to all your messages within 48 hours and gave you all the information you requested in a cordial exchange. We hope you will change your mind and give us another chance. See you soon! Your Private Sport Shop Team
May 12, 2023
Verified review
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Answer by privatesportshop.com/en
Jun 8, 2023
Hello! Thank you for taking the time to rate us. Your rating suggests that you are not completely satisfied with your purchase on our website. Please feel free to share your comments and suggestions by contacting our customer service. Thanks to your feedback, we can improve the quality of our services. We look forward to welcoming you back to our website soon! Your Private Sport Shop Team
Apr 28, 2023
Verified review
délai de livraison beaucoup trop long et tableau des tailles qui ne correspond jamais avec les vêtements et pas qu'un peu
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Answer by privatesportshop.com/en
Jun 8, 2023
Good day, Thank you for your feedback. We take into account our customers" comments in order to improve our service. However, we need to distinguish between the shipping time and the delivery time as mentioned in the sale. We offer deliveries via several market-leading carriers (Colis Privé, Mondial relay or even DPD). All these carriers are independent of our company but do their best to deliver your parcels as efficiently as possible. See you soon! The Private Sport Shop team
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