skandix.deReviews:
492 reviews in the last 12 months4,252 total reviews
Excellent
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Top positive review
Jul 31, 2023
Verified review
Tous les articles reçues sont conformes et j'ai pu les remplacer.
Il y a un point à améliorer : pour certains articles les notices de montage sont seulement en allemand, sur le site il y une version anglaise, une version en Français serait aussi la bienvenue.
Pour la référence 1026691la pièce est géniale en revanche la notice aurait besoin d'être mieux expliquée car il manque des infos essentielles pour faciliter cette réparation ( je peux vous les décrire si vous le souhaitez)
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Top negative review
Dec 24, 2023
Verified review
I asked twice the name of an ignition coil cassette manufacturer for SAAB, but twice they refused to disclose. Thus, i decided to buy the part from another provider. We should be informed about the manufacturer or if, eventually, the part is refurbished.
I bought a cooling system expansion tank. I paid 36.88 euro for transport. Order was placed December 04. Same day i made the fund transfer. The spare part was delivered December 14 and not 13, as mentioned in the tracking.
It is expensive for 10 days wait.
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GP
george p.
Athens Greece
Reviews for skandix.de
9 days ago
Verified review
65 euros for a letter size delivery with 26 tiny plastic clips is unacceptable.
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Answer by skandix.de
8 days ago
We are sorry but those are the parcel shipping costs to the channel islands. It does not depends on size and weight up to the max measurements for DHL shipments. We do never send letters by standard post service, even with small items. Those are neither trackable nor insured.
Mar 5, 2024
Verified review
The part weighed 50g and cost 27€ to post...
The part purchased weighed 50g and cost 30€. The DPD cost was 27€...
Please Skandix, why not use Deutsch Post?
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Feb 24, 2024
Verified review
deliver at the correct adres, as requested in the order!
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GP
george p.
Athens Greece
Dec 24, 2023
Verified review
Spare parts manufacturers and transport cost
I asked twice the name of an ignition coil cassette manufacturer for SAAB, but twice they refused to disclose. Thus, i decided to buy the part from another provider. We should be informed about the manufacturer or if, eventually, the part is refurbished.
I bought a cooling system expansion tank. I paid 36.88 euro for transport. Order was placed December 04. Same day i made the fund transfer. The spare part was delivered December 14 and not 13, as mentioned in the tracking.
It is expensive for 10 days wait.
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Dec 24, 2023
Verified review
Quite quick delivery but as always very expensive, also price of item itself varies depending which country you got delivery, price of items without delivery was about 20€ more just because it wasn't delivered in Germany
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Jun 24, 2023
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Unrealistic postage fees for non-EU countries. I have to use postage forwarding services. You are asking 60€ for package that weighs 0.5 kilograms?! If shipping charges were realistic I would buy more often from you…
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Jun 14, 2023
Verified review
Wrong replacement part
ey sent me the wrong replacement part, and to get my money back I have to spend on return shipping...I don't think so.
I don't know if your insurance can take care of the shipping from Italy to Germany?
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Answer by skandix.de
Jun 14, 2023
Hello, our sales team already replied to you by emaill. The wrong item was not our fault, you simply ordered an item not fitting your car. That happened because you ignored the details in the item description.
Apr 25, 2023
Verified review
You order something and the can’t deliver. And than you have to wait a long time for your money. When you order you have to pay immediately. But it takes forever to get it back.
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Answer by skandix.de
Apr 25, 2023
Your order was cancelled on the 6th of April 2023 and the amount you paid was refunded to your Paypal account the same day.
Dec 10, 2023
Verified review
pas de traduction en français le produit est commandé avec le numéro de série et pourtant il n'est pas compatible. et ne correspond pas à la pièce d'origine.
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Answer by skandix.de
Dec 13, 2023
We tried several times to contact you to clarify or solve the problem but there was no reaction to our messages.
Nov 27, 2023
Verified review
Ordered two parts, the delivery only took a couple days which was good but one of the parts was broken.
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Aug 9, 2023
Verified review
Shipping cost was very expensive, ot was defined after I have paid the order, so this could be improved
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Sep 18, 2023
Verified review
Ich habe noch nichts erhalten und weiß auch nicht, wann ich die Ware erhalten werde.
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Answer by skandix.de
Sep 18, 2023
Ihre Bestellung wurde am 07.09.2023 versendet. Sie haben mit Zahlung per Nachnahme bestellt. Der Paketdienst hat nun schon mehrfach versucht, das Paket zuzustellen, hat aber nie jemanden angetroffen. Details zur Sendung und Zustellung entnehmen Sie bitte der Sendungsverfolgung.
PG
Phil G.
Kendal
Jul 15, 2023
Verified review
They have decent stocks of parts, but the shipping charges are very high.
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May 24, 2023
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Prodotto con codice cancellato
Ho ricevuto un prodotto di dubbia provenienza e con i codici cancellati
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Answer by skandix.de
Jun 12, 2023
You received a new aftermarket product on which our supplier removed a series number. unfortunately we can not influence that. If you do not want to use it, you can return it, covered by your right to withdraw the order.
Oct 20, 2023
Verified review
Több információt az alkatrészekről.
Amúgy meg gyors és pontos.
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Dec 4, 2023
Verified review
La pieza no funciona bien y la tengo que devolver...
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Nov 12, 2023
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Paket ist mit Versanddienstleister nicht angekommen.
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Answer by skandix.de
Nov 13, 2023
Bitte entschuldigen Sie die Unannehmlichkeiten. Der Vorgang wurde mit unseren Mitarbeitern geklärt.
Jul 17, 2023
Verified review
Improve packaging, costs and courier service.
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Nov 22, 2023
Verified review
2 weeks , - no parts received yet ??
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Answer by skandix.de
Nov 22, 2023
Your order could not be delivered by the parcel service and is stocked for pickup. Please follow the tracking to figure out where you can pick it up.
Oct 2, 2023
Verified review
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