Test My Allergy USA- Logo - reviews

Test My Allergy USA
Reviews:

169 reviews in the last 12 months235 total reviews  

3.28
Fair
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Top positive review

Feb 10, 2024
 Verified review
The results are helpful in many ways. I do have a concern that because the testing is done in the UK, and I live in the US, that some items which would show up strongly are not included. For example, Madrona trees are in the NW, north of Seattle, where I live, but may not be in the list of environmental items being tested. Also, I'm very allergic to house dust, but don't see it listed. I have ongoing sinus issues and wondering if there are a number of substances that only came to 84%, but collectively could make a difference. On another note, I am grateful that this test has been made affordable, and realize that I am probably wanting too much for the money. Thank you for providing a low cost alternative.

Top negative review

Jan 31, 2024
 Verified review
I hate to say it but I believe Test My Allergy is a scam. I had ordered one test for the basic hair test. Plucked hairs from my scalp. I thought it was great and a year or so later, I decided to purchase the premium hair test to check for the things that weren't checked for in the basic test. Plucked the hair from my scalp- hair had not been cut between tests. I was expecting the new test to have the same information as the first test along with new information that wasn't tested for in the first test. Yea, I received all new information. Very few same items. Like food sensitivities- a whole bunch of new ones and maybe 3 repeat ones. How can around 20 food sensitivities all change and go away in less than 2 years time? Especially when I hadn't changed my diet or lifestyle at all. After I received my second test and seen the results didn't even remotely match my first test, I started to look up reviews for TMA. It seems they have excellent reviews for people who order 1 test- or select that they want to do a retest. But for those who do 2 tests under different names but same hair- those are the ones who are getting drastically different results like mine. Which when paired with my results and after seeing other people's feedback- I think Test My Allergy is a scam service. Before you use this service, please do your research and look at feedback from other people. I seen people who ordered 2 tests at the exact same time and plucked hairs at the same time- but both tests were different. The company may have a good idea, but it needs more work and testing before taking money from people and selling it as a product.
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Reviews for Test My Allergy USA

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11 days ago
 Verified review
It didn't tell me what I was allergic too. It only said what reacted. Of course, black mold is going to react. That's not helpful. It's hard to trust and understand the results without clear answers. The title of the company is misleading because they specifically say in the results that an allergy you already have may not show up. I feel like the only foods that reacted were the ones that were in my system when I took the hair sample. I don't trust these results and I wasted my money.
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Feb 25, 2024
 Verified review

Would like to get my results before you ask me

I keep getting asked how I like this company and I haven’t even gotten my results yet.
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Jan 20, 2024
 Verified review
Meh... I should have thought this through before buying this. I got my results fast enough but now what? What do I do with this information? I guess that's on me.
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Answer by Test My Allergy USA
Jan 24, 2024
Thank you for your review. We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Donna, Customer Service Manager
Feb 11, 2024
 Verified review

Inaccuracies

I have had extensive skin and serum testing done to identify allergens and sensitivities. While this hair test showed some, it missed many. It included several the skin and serum testing showed zero reactions to. Not convinced of its accuracy. Have been on avoidance diet regarding what hair testing showed as highly sensitive to and no change in symptoms as of yet.
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Feb 6, 2024
 Verified review
Seemed to cookie cutter / basic.
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Jun 5, 2023
 Verified review
I would have liked a better explanation on intolerances. Example: Instead of showing that I have an intolerance to all kinds of milk , is it a lactose intolerance or something else.
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Answer by Test My Allergy USA
Jun 9, 2023
Thank you for your review and feedback. I am pleased to confirm our testing includes many different aspects of milk. However, we also test milk as a whole item. If you have shown an intolerance to milk as a whole item, we recommend removing dairy from the diet for 4-6 weeks. If you have any further questions, please don't hesitate to reach out to info@testmyallergy.com Thanks again for the great review! Donna, Customer Service Manager
Jun 6, 2023
 Verified review

Platform changes

I think having a clearer way to track the results would be helpful. Also, the results being formatted clearer would be helpful.
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Answer by Test My Allergy USA
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testmyallergy.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
May 7, 2023
 Verified review
Unsure the results are accurate. I am basically allergic to every food group and 80% of the food listed.
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Answer by Test My Allergy USA
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testmyallergy.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager
May 7, 2023
 Verified review
Long duration waiting on results. Had to call numerous times to obtain my results
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Answer by Test My Allergy USA
Sep 17, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns about your order, please contact our customer service team at info@testmyallergy.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager