Reviews for telstarsurf.com



Excellent

4.90/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 26 Trusted Shops reviews collected in the last 12 months.
In total, telstarsurf.com has already collected 64 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/09/2018
Date of order
08/09/2018
17/09/2018
all good
5.00
Excellent

Date of publication
16/09/2018
Date of order
09/09/2018
16/09/2018
Fast and very good service
5.00
Excellent

Date of publication
13/09/2018
Date of order
06/09/2018
13/09/2018
Good service,quality stock and staff very helpful
5.00
Excellent

Date of publication
07/09/2018
Date of order
30/08/2018
07/09/2018
All in all, everything worked fine. One thing, however, I would like to be improved is UPS’s way of not giving a call or any other notice before they appear behind the door of the customer.
One can track the delivery on the app, off course, but in the end one knows only the day of delivery but not a more exact time slot during it. Thus one needs ro be on call the whole day.
4.67
Excellent

Date of publication
07/09/2018
Date of order
30/08/2018
07/09/2018
Good internet shop
4.67
Excellent

Date of publication
02/09/2018
Date of order
26/08/2018
02/09/2018
Best online customer service I have experienced among the peers. Quick and accurate delivery. My favorite brand available for a nice price. Absolutely great customer experience all in all.
5.00
Excellent

Date of publication
31/08/2018
Date of order
22/08/2018
31/08/2018
Good advice, quick service and shipment, and competitive price. Got a new sail from Telstar to my home in Sweden in 48 hours.
5.00
Excellent

Date of publication
30/08/2018
Date of order
23/08/2018
30/08/2018
Everything was perfectthanks
5.00
Excellent

Date of publication
06/08/2018
Date of order
25/07/2018
06/08/2018
I brought a board,it was damaged in transit,the shop phoned me,wich was better than ping pong emails,decided to get the board repaired here rather than return it to the shop,was given a good refund on the board,everybody happy,

Good staff,very professional,

Thank You, B Hughes.
5.00
Excellent

Date of publication
02/07/2018
Date of order
24/06/2018
02/07/2018
Goods description on the website is sometimes missing. Equipment range is large. Good quality and fast delivery.
5.00
Excellent

Date of publication
27/06/2018
Date of order
20/06/2018
27/06/2018
Excellent
5.00
Excellent

Date of publication
18/06/2018
Date of order
11/06/2018
18/06/2018
Excellent
5.00
Excellent

Date of publication
09/06/2018
Date of order
01/06/2018
09/06/2018
Excellent webschop
5.00
Excellent

Date of publication
01/06/2018
Date of order
25/05/2018
01/06/2018
Mast/sail and extension all arrived on time/good condition and complete.Five stars may seem excessive for just doing what they said they would do but unfortunately, it is unusual these day's. Will definitely buy from them again.
5.00
Excellent

Date of publication
08/05/2018
Date of order
01/05/2018
08/05/2018
Perfect
5.00
Excellent

Date of publication
15/04/2018
Date of order
03/04/2018
15/04/2018
Fast and secure delivery to my address in Denmark, impressive service across Europe, fair prices.... I'm sure to shop again.... Only small problem was that I had to contact my bank to use my credit card on a foreign website on such a big amount that a surfboard costs..... Cheers see u on the Water.
5.00
Excellent

Date of publication
05/04/2018
Date of order
26/03/2018
05/04/2018
incredible fast shipping
5.00
Excellent

Date of publication
23/03/2018
Date of order
16/03/2018
23/03/2018
Very fast
4.67
Excellent

Date of publication
08/02/2018
Date of order
01/02/2018
08/02/2018
Quik delivery and excellent customer service.
5.00
Excellent

Date of publication
08/02/2018
Date of order
01/02/2018
08/02/2018
very good
4.67
Excellent

Date of publication
15/01/2018
Date of order
05/01/2018
15/01/2018
Fast and precise delivery. Recommended shop
4.33
Good

Date of publication
23/12/2017
Date of order
23/12/2017
23/12/2017
Everything excellent, it's the best
5.00
Excellent

Date of publication
11/12/2017
Date of order
01/12/2017
11/12/2017
Outstanding customer service and delivery times.
5.00
Excellent

Date of publication
08/12/2017
Date of order
17/11/2017
08/12/2017
will be back
4.33
Good

Date of publication
03/12/2017
Date of order
25/11/2017
03/12/2017
Good seller
5.00
Excellent

Date of publication
26/10/2017
Date of order
19/10/2017
26/10/2017
Nice price on unifiber bom and GA Sails. Fast deleveri to Denmark.
5.00
Excellent

telstarsurf.com customer reviews

telstarsurf.com

The European Online Surfshop for kite- & windsurf

Shop your surf gear on Telstarsurf.com. Your surf specialist with all the biggest brands and good prices!

Contact
Palmbosweg 16
3853 LB Ermelo
Netherlands
info@telstarsurf.nl
telstarsurf.com
Owner
Telstarsurf B.V.
Palmbosweg 16
3853 LB Ermelo
Netherlands
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with telstarsurf.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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