transgroom.com/en
Reviews:

325 reviews in the last 12 months946 total reviews  

4.84
Excellent

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transgroom.com/en fulfils all Trusted Shops quality criteria, including
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Top positive review

Feb 7, 2024
 Verified review
De afgelopen maand (Januari) 2x een bestelling gedaan, voor mijn poedel en mezelf natuurlijk 😉 want fijne producten werken fijn voor zowel het baasje als het beestje 😊 het was al een poosje geleden maar ik was blij verrast door de nieuwe website en vervoerder. De website werkt erg prettig en duidelijk en de vervoerder is top! De eerste keer heb ik een express zending gedaan omdat ik een nieuwe trimtafel nodig had en die had ik snel. De tweede bestelling was eigenlijk net zo snel. De artikelen waren netjes verpakt en ik kreeg er een leuk presentje bij. De eerste keer even gesproken met de klantenservice (chat) en ze waren uitermate vriendelijk en behulpzaam. En ik, of wij, zijn tevreden met de fijne producten. Tot de volgende keer, Transgroom.
AH
Aukje H.
Friesland

Top negative review

Aug 10, 2023
 Verified review
So sadly my order was came defective during production, was not exactly like must be and not work properly also not cheap. I try contact seller and send 4 emails with photo but no one answered... I just recive today email ther will be another courier, but I don't know with what. Nothing explains realy upset.
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Reviews for transgroom.com/en

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Jan 5, 2024
 Verified review
Delivery OK, communication poor.
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Answer by transgroom.com/en
Jan 9, 2024
Hello Marte, Thank you for taking the time to share your feedback with us. We appreciate your honesty, and we apologize for any inconvenience you may have experienced. We're pleased to hear that your delivery was satisfactory. However, we're sorry to learn that you found our communication lacking. We understand the importance of clear communication and sincerely apologize for any frustration this may have caused. Looking forward to your feedback. Kind regards,
May 30, 2023
 Verified review
I didn't get all of the order. I get only 3 boxes.
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Answer by transgroom.com/en
May 31, 2023
Hi, thank you for your review. I will send your remark to my colleague Davine, she will see what the problem is with DPD and will get back to you. Have a nice day.
Aug 11, 2023
 Verified review
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