transgroom.com/en
Reviews:

326 reviews in the last 12 months924 total reviews  

4.84
Excellent

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Top positive review

Feb 7, 2024
 Verified review
De afgelopen maand (Januari) 2x een bestelling gedaan, voor mijn poedel en mezelf natuurlijk 😉 want fijne producten werken fijn voor zowel het baasje als het beestje 😊 het was al een poosje geleden maar ik was blij verrast door de nieuwe website en vervoerder. De website werkt erg prettig en duidelijk en de vervoerder is top! De eerste keer heb ik een express zending gedaan omdat ik een nieuwe trimtafel nodig had en die had ik snel. De tweede bestelling was eigenlijk net zo snel. De artikelen waren netjes verpakt en ik kreeg er een leuk presentje bij. De eerste keer even gesproken met de klantenservice (chat) en ze waren uitermate vriendelijk en behulpzaam. En ik, of wij, zijn tevreden met de fijne producten. Tot de volgende keer, Transgroom.
AH
Aukje H.
Friesland

Top negative review

Aug 10, 2023
 Verified review
So sadly my order was came defective during production, was not exactly like must be and not work properly also not cheap. I try contact seller and send 4 emails with photo but no one answered... I just recive today email ther will be another courier, but I don't know with what. Nothing explains realy upset.
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Reviews for transgroom.com/en

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7 days ago
 Verified review
Tarif des articles intéressants
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Answer by transgroom.com/en
4 days ago
Merci beaucoup. x
Jan 31, 2024
 Verified review
Altijd snel verstuurd en netjes verpakt. Duidelijke site! Ook met telefoon werkt t fijn.
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Answer by transgroom.com/en
Feb 1, 2024
Hoi Hoi , dank je wel voor de fijne feedback. Dankbaar ! Groetjes
Jan 8, 2024
 Verified review
Schnelle Lieferung und gute Kommunikation.
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Answer by transgroom.com/en
Jan 10, 2024
Hello , thank you for your feedback . Kind regards,
Jan 21, 2024
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Answer by transgroom.com/en
Jan 23, 2024
Thank you !!
Jan 15, 2024
 Verified review
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Answer by transgroom.com/en
Jan 17, 2024
Hi , Thank you so much for your positive feedback. Thank you for shopping with Transgroom . Kind regards,
Jan 10, 2024
 Verified review
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Answer by transgroom.com/en
Jan 15, 2024
Thank you for your positive Feedback . Please don't hesitate to contact us , if we can help you further . Kind regards,
May 9, 2023
 Verified review
Great produkts, the only thing that could be better is that some of their best products are disapering out of stock, so it is impossible to get them anymore, that is irritating and sad. Like the Russian slicker brush, espesially made for the Black Russian Terrier, and also Andis blade folding map and other great products to!
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Answer by transgroom.com/en
May 10, 2023
HI! Thank you very much for your honest review! unfortunately some decisions need to be made and we are aware that for some customers this can be frustrating. We are always happy to help you search for a good alternative if you wish. you can always call 003256252010 or e-mail us at info@transgroom.com. thank you in advance and have a wonderfull day!
Nov 12, 2023
 Verified review
Мне нравятся цены. Однако доставка очень дорогая. Я заказываю часто и много но с другого сайта, где доставка дешевле, а выбор-больше. С transgroom заказываю только если нужна HYDRA. Если бы доставка была дешевле, заказывала бы намного чаще.
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Answer by transgroom.com/en
Nov 13, 2023
Здравствуйте Мы ищем решение, как сделать наши цены дешевле. К концу года мы, как правило, будем иметь более дешевую систему. Всего Вам доброго.
May 9, 2023
 Verified review
Couriers are goimg worse and worse, they do not try even to take a pearcel to the door. Transhroom makes good job, but i will search for another shop, because paying 20eur for delivery, waiting for good delivery, but this never happens.
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Answer by transgroom.com/en
May 10, 2023
Hi, thank you for your honest review! everyday we want to improve our service and these comments help allot. i am sorry to hear that you are going to search for another shop, if there is anything we can do for you, please do not hessitate to contact us!
Oct 22, 2023
 Verified review

Good work!

Hello, I'm very pleased by the easy way products ar found on the website. It's also very easy to place orders. Greeting, Kimme, FurryTales
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Answer by transgroom.com/en
Oct 24, 2023
That is so kind of you! thank you! :D
Oct 13, 2023
 Verified review
De shampoo liet wat lang op zich wachten, bijna 2 weken. Ondanks dat jullie aangaven, dat het na 2 dagen al verstuurd was
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Answer by transgroom.com/en
Oct 18, 2023
Hallo, hartelijk dank voor je beoordeling. Het klopt dat wij je bestelling hebben ontvangen op 25 september en deze werd verstuurd op 29 september. Waarschijnlijk is er één en ander verkeerd gelopen bij de verzendservice. Als je vragen hebt of opmerkingen hieromtrent staan we steeds klaar om je te helpen. Contacteer ons via info@transgroom.com of per telefoon op 0032 56 25 20 10. Alvast een fijne dag.
Oct 17, 2023
 Verified review
Faster shipping would earn 5 stars. Overall everything was good and I'm happy with the products and service.
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Answer by transgroom.com/en
Oct 18, 2023
Hi Isabela, thank you for your review. I'm sorry for the slow delivery. We've had some crazy weeks lately. Therefore the preparation of our orders took a bit longer, we apologize for this. Have a very nice day.
Oct 19, 2023
 Verified review
I like everything, but delivery could be faster
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Answer by transgroom.com/en
Oct 22, 2023
Thank you very much x
Jul 29, 2023
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Jul 31, 2023
Thank you Ingrid!
Jul 22, 2023
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Jul 31, 2023
Thank you Simo!
Jul 14, 2023
 Verified review
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Jul 19, 2023
Thanks x
Apr 27, 2023
 Verified review
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Answer by transgroom.com/en
Apr 27, 2023
Thank you x
Apr 12, 2023
 Verified review
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Answer by transgroom.com/en
Apr 13, 2023
Thanks.