: 218Excellent



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Reviews for

42 verified reviews in the last 12 months

218 total reviews
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Top positive review customer
Nov 5, 2022
 Verified review
I like the high standards of your productrange, reasonable prizes, warranty, clear website information (product specifications including compatibilities), wide range of payment options and speed of delivery. What could you do beter? Well, contrary as mentioned on the website I did not recieve a UPS return consignment note for the pickup of my old battery.

Top negative review customer
Feb 2, 2023
 Verified review
I am sure the batteries would have been fine, but unfortunately there was a surprise on delivery of an extra cost; nearly £70 in import duties and I think that the site could have done a lot better by making the Customer aware of this likelihood. With hindsight, I might have known but this happens to be the first time I have encountered this issue so had not taken it into account. Other sites I have used, however, do make this clear and some even add the duty to the overall price and there are no surprises as everything is transparent and clear. Live and learn, as they say...

Reviews for

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Reset customer
Sep 12, 2023
 Verified review

Very good!

Fast, efficiently communicated and good product for a nice price! Thanks! customer
Sep 6, 2023
 Verified review customer
Aug 23, 2023
 Verified review
Very fast delivery. Product as advertised for a competitive price. customer
Aug 9, 2023
 Verified review customer
Aug 7, 2023
 Verified review customer
Jul 26, 2023
 Verified review
Found site through Google and I could find the right replacement for my APC UPS directly for a very decend price. Delivery was within 5 days to the netherlands at home. Great! Only remark, was the emails that were not reflecting the delivery by a tracking code. customer
Jul 21, 2023
 Verified review
We found our battery on the site very fast and the support on the phone was great. If ever we need a battery again we wont hesitate and gor for batteydirect ! customer
Jul 28, 2023
 Verified review

Happy customer !

The right battery on the right time for the right price, wat do we want more as a cutomer ! customer
Jul 11, 2023
 Verified review
Swift response customer
Jul 17, 2023
 Verified review
perfect customer
Jul 28, 2023
 Verified review customer
Jul 10, 2023
 Verified review customer
Jun 17, 2023
 Verified review
Easy to order and Quick delivery customer
Jun 27, 2023
 Verified review
Exceptional customer service customer
Jun 19, 2023
 Verified review customer
Jun 18, 2023
 Verified review customer
Jun 6, 2023
 Verified review customer
Oct 25, 2022
 Verified review

Customer service is still top notch

I've been ordering from Battery-direct for quite a long time, the products are quite reliable and their customer service is still top notch ! Thanks to the team for your quick response regarding my delivery glitch —not with Battery-Direct themselves_ but rather with the DHL delivery service being sub-obtimal—.
May 12, 2023
 Verified review
Questa è la seconda batteria RBC48 che acquisto per il mio apc smart ups la prima è durata 8 anni, confermo ottimo prodotto e ottima assistenza commerciale customer
Mar 13, 2023
 Verified review
Envío rápido. Me ha impresionado que tengamos que hacer la transferencia después de probar e instalar el producto. Un detalle espectacular. Muchas gracias.