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Top positive review
battery-direct.com customer
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Nov 5, 2022
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I like the high standards of your productrange, reasonable prizes, warranty, clear website information (product specifications including compatibilities), wide range of payment options and speed of delivery. What could you do beter? Well, contrary as mentioned on the website I did not recieve a UPS return consignment note for the pickup of my old battery.
I am sure the batteries would have been fine, but unfortunately there was a surprise on delivery of an extra cost; nearly £70 in import duties and I think that the site could have done a lot better by making the Customer aware of this likelihood. With hindsight, I might have known but this happens to be the first time I have encountered this issue so had not taken it into account. Other sites I have used, however, do make this clear and some even add the duty to the overall price and there are no surprises as everything is transparent and clear. Live and learn, as they say...
Fast, efficiently communicated and good product for a nice price!
Thanks!
battery-direct.com customer
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Sep 6, 2023
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battery-direct.com customer
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Aug 23, 2023
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Very fast delivery. Product as advertised for a competitive price.
battery-direct.com customer
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Aug 9, 2023
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battery-direct.com customer
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Aug 7, 2023
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battery-direct.com customer
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Jul 26, 2023
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Found site through Google and I could find the right replacement for my APC UPS directly for a very decend price.
Delivery was within 5 days to the netherlands at home. Great!
Only remark, was the emails that were not reflecting the delivery by a tracking code.
battery-direct.com customer
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Jul 21, 2023
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We found our battery on the site very fast and the support on the phone was great.
If ever we need a battery again we wont hesitate and gor for batteydirect !
battery-direct.com customer
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Jul 28, 2023
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Happy customer !
The right battery on the right time for the right price, wat do we want more as a cutomer !
battery-direct.com customer
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Jul 11, 2023
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Swift response
battery-direct.com customer
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Jul 17, 2023
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perfect
battery-direct.com customer
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Jul 28, 2023
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battery-direct.com customer
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Jul 10, 2023
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battery-direct.com customer
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Jun 17, 2023
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Easy to order and Quick delivery
battery-direct.com customer
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Jun 27, 2023
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Exceptional customer service
battery-direct.com customer
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Jun 19, 2023
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battery-direct.com customer
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Jun 18, 2023
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battery-direct.com customer
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Jun 6, 2023
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battery-direct.com customer
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Oct 25, 2022
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Customer service is still top notch
I've been ordering from Battery-direct for quite a long time, the products are quite reliable and their customer service is still top notch !
Thanks to the team for your quick response regarding my delivery glitch —not with Battery-Direct themselves_ but rather with the DHL delivery service being sub-obtimal—.
Questa è la seconda batteria RBC48 che acquisto per il mio apc smart ups la prima è durata 8 anni, confermo ottimo prodotto e ottima assistenza commerciale
battery-direct.com customer
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Mar 13, 2023
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Envío rápido. Me ha impresionado que tengamos que hacer la transferencia después de probar e instalar el producto. Un detalle espectacular. Muchas gracias.
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