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Cuckooclocks.comReviews

: 1,317Excellent

4.79

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certified since: Aug 3, 2009
updated on: Oct 7, 2022
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certified since: Aug 3, 2009
updated on: Oct 7, 2022
Cuckooclocks.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cuckooclocks.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cuckooclocks.com

156 verified reviews in the last 12 months

1,317 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


10 days ago
Like the fact you can get mini cuckoo clocks, as I dont have a big place and the large ones I would be worry about the weight, and that you can now get Quartz. love the fact I can order a genuine Black Forrest clock on line now, where before when I lived in Germany for a while back in the 80's would have to visit the area, which sadly I never got the chance, so many lovely clocks to choose from, I brought one I now have as it reminded me of Germany which I still miss to this day; and the lovely helpful service to do better a back door that has a better fix as my one kept fall off.
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the most relevant critical review


Feb 10, 2022
The price put on the shipping label was wrong. Instead of EUR 649.76, it put EUR 64976. That costed me a lot of trouble with Customs and long delay...
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Reviews for Cuckooclocks.com

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 Verified review
Apr 25, 2022
Shipping was fast to Canada. I absolutely love my Cuckoo clock, works perfectly and it’s beautiful!
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 Verified review
Oct 25, 2021 
My black forest cuckoo clock repaired and three different repair shops said that they couldn’t get the parts or that it was going to take months. So I ordered the -arts from Cuckcooclocks.com and had them in only 9 days all the way from Germany! Amazing customer service and outstanding delivery! Even with international shipping it was cheaper than what the clock repair shops wanted to charge.
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 Verified review
Jan 23, 2022 
I was floored to receive the clock from Germany in 6 days! The workmanship is superb, and the handwork is greatly appreciated in this age of cheap knockoffs and mass produced plastic parts. The artistic aspect is great- we enjoy the clock very much just from the aesthetics. The appreciation of the clock was also enhanced by watching the video of the clock's construction . Thanks so much!
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 Verified review
Oct 7, 2021 
The clock received was in good working order. However there were a few things wrong 1/ there were two roof tile broken on the front I found one in the box with the clock which I fixed back the other small piece I was not able to find so I havw had to so without it. It was for a present to someone but with the damage I have had to keep it myself and look for another present.
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 Verified review
Apr 22, 2022
My first experience with this company. Website was easy to use and updates on shipping were fine. Product works great and my post delivery questions were answered within 36-48 hours. I bought a quartz model to dip my feet into cuckoo cocks. When I’m ready for a mechanical one, I’ll be getting from cuckoo clocks.com
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 Verified review
Apr 25, 2022 
Excellent customer service, cuckoo clock very well packed and arrived safely. Love my 8 day cuckoo clock with the Eidelweiss and Happy Wanderer tunes. As a reference to other buyers, these tunes only play on the hour not the half hour like the 1 day cuckoo clocks. Would certainly recommend cuckooclocks.com.
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 Verified review
Jan 3, 2022 
Delivery took slightly more than 2 weeks, but considering it is from Germany to Singapore, perhaps it is ok. The clock is beautiful, just that it is a bit too small. Customer service is very prompt in responding to my query. On the whole, I am very happy with my purchase.
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 Verified review
Jan 8, 2022
I paid 60 euros for delivery which is outrageous! Even then it took over a week to come having the delivery day changed 3 times. On the plus side we love the clock so it was worth waiting for. So good to have something actually made in Europe for once.
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 Verified review
Nov 22, 2021
Vielen Dank , alles ist gut angekommen und unsere Uhr geht wieder . Unsere Uhr hat mein verstorbener Bruder uns mit gebracht wo er zu uns nach Canada gekommen ist zu besuch .Es wäre traurig gewesen wenn nich mehr ging. Nochmal vielen Dank. Günter
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 Verified review
Jan 24, 2022 
This was a Christmas gift for my wife; she's wanted one since we visited Germany. The quality is excellent and the customer support was prompt and helpful. Very pleased - we highly recommend this vendor!
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 Verified review
Dec 27, 2021
Please accept my apologies for delaying this review, the Weather House was a Christmas gift and was not opened until 25/12/21. It arrived on time and perfectly packaged. It functions perfectly, thank you.
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 Verified review
May 27, 2022
Great clock, great customer service, and packaged well. I inadvertently paid for the item twice and a customer service representative refund the amount without me even having to contact them.
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 Verified review
Jan 1, 2022 
They shipped fast and it arrived in the US on time. I also made arrangements to purchase extra items for the clock and the request was easily handled. Great Service and great products!!!
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 Verified review
Dec 20, 2021 
This is the second time I have bought a cuckoo clock from this company and I have been very pleased with the quality of the clocks and the service the company provides.
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 Verified review
Dec 19, 2021 
The clock is wonderful, better than expected. I sent an email before it arrived to ask what batteries it required but it was never answered. Customer service ?
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 Verified review
Jan 9, 2022 
We could not be happier with the clock. Exactly as described. The shipping was SUPER FAST AND THE PACKAGING WAS PERFECT AND IMPECCABLE. HIGHLY RECOMMEND!!!!
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 Verified review
Dec 6, 2021
saludos es la primera vez que compro y es una experiencia exitosa ya que me gusto el servicio ,y los articulos comprados saludos desde aguascalientes mexico
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 Verified review
Dec 30, 2021 
My wife adores her new cuckoo clock, bought on a whim. It works perfectly and beautifully, and reminds me of the clock I grew up with. Highly recommended!
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 Verified review
Jan 2, 2022
Beautiful clock that works well. Very pleased with the ease of ordering, quickness of delivery, and responsiveness to customer support inquiries.
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 Verified review
Jun 7, 2022 
Very happy with the service and the product, I would happily recommend this company to anyone who desires a quality German Black Forest clock
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