Cuckooclocks.com- Logo - reviews

Cuckooclocks.comReviews

: 1,330Excellent

4.72

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Aug 3, 2009
updated on: Dec 7, 2022
Cuckooclocks.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cuckooclocks.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 3, 2009
updated on: Dec 7, 2022
Cuckooclocks.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cuckooclocks.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cuckooclocks.com

138 verified reviews in the last 12 months

1,330 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Sep 27, 2022
Like the fact you can get mini cuckoo clocks, as I dont have a big place and the large ones I would be worry about the weight, and that you can now get Quartz. love the fact I can order a genuine Black Forrest clock on line now, where before when I lived in Germany for a while back in the 80's would have to visit the area, which sadly I never got the chance, so many lovely clocks to choose from, I brought one I now have as it reminded me of Germany which I still miss to this day; and the lovely helpful service to do better a back door that has a better fix as my one kept fall off.
Report review

Show all positive reviews

the most relevant critical review


8 days ago
Order a Cuckoo Clock on November 15th, sent email because our credit card was charged the amount of the clock including shipping etc.We had to send a email to see if they had actually received our order which they had reply that they did. They also said it was being shipped last week ( week ending November 26 ). We have received NO MORE INFO AT ALL ! We do not know if it was shipped and if it was where is the info so we can track the package ??? VERY POOR CUSTOMER SERVICE. In the meantime our credit card needs to be paid for a product that we never received which is to be a special gift for someone.
Report review

Show all critical reviews

Reviews for Cuckooclocks.com

Filter 
 Sort by Relevance 
(7)
(3)
 Verified review
8 days ago
Order a Cuckoo Clock on November 15th, sent email because our credit card was charged the amount of the clock including shipping etc.We had to send a email to see if they had actually received our order which they had reply that they did. They also said it was being shipped last week ( week ending November 26 ). We have received NO MORE INFO AT ALL ! We do not know if it was shipped and if it was where is the info so we can track the package ??? VERY POOR CUSTOMER SERVICE. In the meantime our credit card needs to be paid for a product that we never received which is to be a special gift for someone.
Report review
 Verified review
Nov 15, 2022
product came broken metal shaft came bent unit will not turn or light up 5 decerations were broken off and smashed in box unit must have been droped the top metal shaft came thru the box at its top the pyamide that cost $954.00 us dollars. motor does not work. this cant be fixed. you need much better packing with a stronger box to protect a very well made product. purchased 3 cuckooclocs and 5 weather houses. in the past with no problem.need return lable to send back to you want money back love product and how well it is made from steventorba@optonline.net
Report review
 Verified review
Mar 12, 2022
Delivery company took many days to send letter with instruction with VAT and customs duty payment instructions. This could have been expedited if the instructions were sent by email.
Report review
 Verified review
Jan 3, 2022 
Delivery took slightly more than 2 weeks, but considering it is from Germany to Singapore, perhaps it is ok. The clock is beautiful, just that it is a bit too small. Customer service is very prompt in responding to my query. On the whole, I am very happy with my purchase.
Report review
 Verified review
Jan 8, 2022
I paid 60 euros for delivery which is outrageous! Even then it took over a week to come having the delivery day changed 3 times. On the plus side we love the clock so it was worth waiting for. So good to have something actually made in Europe for once.
Report review
 Verified review
Feb 27, 2022
my wife like the clock and my cat
Report review
 Verified review
Dec 25, 2021
I want you to predict the estimated delivery date and contact me.
Report review
 Verified review
Jan 5, 2022
Product ordered was received timely and in good condition.
Report review
 Verified review
Jul 11, 2022 
long delivery wait.
Report review
 Verified review
Dec 29, 2021
Have not received my order yet
Report review