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Cuckooclocks.comReviews

: 1,330Excellent

4.72

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certified since: Aug 3, 2009
updated on: Dec 7, 2022
Cuckooclocks.com is checked and certified according to the Trusted Shops quality criteria
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certified since: Aug 3, 2009
updated on: Dec 7, 2022
Cuckooclocks.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cuckooclocks.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cuckooclocks.com

138 verified reviews in the last 12 months

1,330 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Sep 27, 2022
Like the fact you can get mini cuckoo clocks, as I dont have a big place and the large ones I would be worry about the weight, and that you can now get Quartz. love the fact I can order a genuine Black Forrest clock on line now, where before when I lived in Germany for a while back in the 80's would have to visit the area, which sadly I never got the chance, so many lovely clocks to choose from, I brought one I now have as it reminded me of Germany which I still miss to this day; and the lovely helpful service to do better a back door that has a better fix as my one kept fall off.
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the most relevant critical review


9 days ago
Order a Cuckoo Clock on November 15th, sent email because our credit card was charged the amount of the clock including shipping etc.We had to send a email to see if they had actually received our order which they had reply that they did. They also said it was being shipped last week ( week ending November 26 ). We have received NO MORE INFO AT ALL ! We do not know if it was shipped and if it was where is the info so we can track the package ??? VERY POOR CUSTOMER SERVICE. In the meantime our credit card needs to be paid for a product that we never received which is to be a special gift for someone.
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Reviews for Cuckooclocks.com

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(120)
(3)
 Verified review
Nov 13, 2022
Ordered on a sunday. Arrived on friday. Super well packed. 5 star service. Bought for present so not set up yet.
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 Verified review
5 days ago
Items are exactly as described. They were securely packed and arrived safely. Very happy with the buys!
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 Verified review
9 days ago
I received my clock very quickly and it is absolutely beautiful.
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 Verified review
9 days ago
Order a Cuckoo Clock on November 15th, sent email because our credit card was charged the amount of the clock including shipping etc.We had to send a email to see if they had actually received our order which they had reply that they did. They also said it was being shipped last week ( week ending November 26 ). We have received NO MORE INFO AT ALL ! We do not know if it was shipped and if it was where is the info so we can track the package ??? VERY POOR CUSTOMER SERVICE. In the meantime our credit card needs to be paid for a product that we never received which is to be a special gift for someone.
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 Verified review
Nov 15, 2022
product came broken metal shaft came bent unit will not turn or light up 5 decerations were broken off and smashed in box unit must have been droped the top metal shaft came thru the box at its top the pyamide that cost $954.00 us dollars. motor does not work. this cant be fixed. you need much better packing with a stronger box to protect a very well made product. purchased 3 cuckooclocs and 5 weather houses. in the past with no problem.need return lable to send back to you want money back love product and how well it is made from steventorba@optonline.net
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 Verified review
Oct 14, 2022
Ordered 4 cuckoo, 2 separate orders, clocks on Oct 7, and the online experience was excellent, the response when I had certain questions was again excellent, the updates and the delivery process was, and I keep repeating this word, but Excellent. I received the clocks on October 13 and 14th. They were in perfect condition. My wife and I were so impressed with your company and the professionalism during the order and delivery process. I will recommend your business to anyone that is looking for a clock. If I could give it a 10-star rating, I would. Robert and Marlene Caponi
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 Verified review
Nov 1, 2022
Good website with sufficient detail on each clock. Ordering was easy. Delivery did take longer due to customs charges. The clock was well packaged, arrived in one piece. It was easy to assemble, with clear instructions provided. The clock is as described, looks well made, looks good on the wall. I missed the sound of the clock when our old one finally stopped working. This new one is just what we wanted and it is good to hear the cuckoo in the house once more.
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 Verified review
Oct 26, 2022
Very quick to respond and product arrived as specified in a timely manner.
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Oct 16, 2022
Beautiful cuckoo clock, prompt service, well packaged. Thank you
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Oct 22, 2022
Excellent customer care. Fast delivery. Very Happy!
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Oct 26, 2022
Perfect.
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Nov 2, 2022
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Oct 15, 2022
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 Verified review
Sep 27, 2022
Like the fact you can get mini cuckoo clocks, as I dont have a big place and the large ones I would be worry about the weight, and that you can now get Quartz. love the fact I can order a genuine Black Forrest clock on line now, where before when I lived in Germany for a while back in the 80's would have to visit the area, which sadly I never got the chance, so many lovely clocks to choose from, I brought one I now have as it reminded me of Germany which I still miss to this day; and the lovely helpful service to do better a back door that has a better fix as my one kept fall off.
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 Verified review
Oct 1, 2022
The shipment was fast, and the pendulum was perfect for our clock.
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 Verified review
Sep 22, 2022 
Good product and service. Thank you.
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Sep 22, 2022 
Good product and service. Thank you.
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 Verified review
Sep 22, 2022 
Good product and service. Thank you.
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 Verified review
Sep 22, 2022 
Good product and service. Thank you.
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 Verified review
Sep 22, 2022 
Good product and service. Thank you.
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