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Top positive review
Mar 31, 2023
Verified review
Wonderful experience. My first time ordering directly from a foreign country and was pleasantly surprised at the great service and that everything was done just as advertised. When I did have a possible issue, it was easy to find a contact and I received a response immediately and the issue was dealt with immediately as well.
It was a late Christmas present for my husband and the person responding to my email was signed “Clause”, 😄
I shared with my kids and said, it really is from Santa Clause! 😆
My husband is so happy with his clock which reminds him of his childhood. We are in Hawaii and there is nothing we can get here like an authentic German Cuckoo clock.
Order 202209268 27.09.2022
1st delivery all items broken
Replacement delivery 1 item broken
Did not think I would get a refund so had to repair items myself.
Protection of house boxes very poor inside delivery box.
No " Fragile" warning labels on delivery boxes
I sent pictures in correspondence after deliveries
The lady I was first sending messages to seemed very understanding and helpful but it appeared other people in your company did not believe me.
Quality clock, very pleased with it. Fast, well packed delivery
Report review
Dec 23, 2023
Verified review
not happy
A! I ordered the clocks they didn't ship it on a date they said they would ship it I had to call again then they told me that they didn't have the parts so I cancelled my order not happy waited a long time for them to get hold of me and they never did have a great day merry Christmas happy New year Take care of yourself
Report review
Mar 31, 2023
Verified review
Wonderful experience. My first time ordering directly from a foreign country and was pleasantly surprised at the great service and that everything was done just as advertised. When I did have a possible issue, it was easy to find a contact and I received a response immediately and the issue was dealt with immediately as well.
It was a late Christmas present for my husband and the person responding to my email was signed “Clause”, 😄
I shared with my kids and said, it really is from Santa Clause! 😆
My husband is so happy with his clock which reminds him of his childhood. We are in Hawaii and there is nothing we can get here like an authentic German Cuckoo clock.
The traditional beauty of Black Forest designs are higly valued by tiene whole family.
Your puntuality in shipments and delivery is also valued. It is also mentioned, the excellent packaging of such beautiful, fine and delicate watches.
Greetings from México, for CUCKOOCLOCKS'S staff.
Oscar Peralta
Report review
Mar 30, 2023
Verified review
I appreciated the easy return/refund. I live in the US, so, unfortunately, shipping is very expensive. Would definitely consider purchasing again.
Report review
May 16, 2023
Verified review
Lots of options to choose from. Clock was shipped very quick and really surprised how fast I received it. Very nice authentic clock from Germany
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