HHV- Logo - reviews

HHV
Reviews:

1,681 reviews in the last 12 months20,080 total reviews  

4.79
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Dec 9, 2014
The Trustmark indicates trustworthy online retailers.
HHV fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Nov 21, 2023
 Verified review
Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
HM
Heiko M.
Düsseldorf

Top negative review

Nov 12, 2023
 Verified review
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them. They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ?? And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair. Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for HHV

 Sort by  
Relevance
Mar 10, 2024
 Verified review
Received my order of the karhu sh*tty pack, lovely shoe sold out everywhere managed to get it from them and came so quickly. Absolutely made up THANKYOU
Report review
Mar 13, 2024
 Verified review

Excellent vinyl LP selection, good customer service

Excellent vinyl selection, shipping cost is a little high for me in Spain but that comes with the territory. HHV seems to have some favourite vinyls which I cannot find elsewhere. So to summarise, a good place to get your favourite and/or rare LPs. Good customer service, if you cannot get something done via email call them, will be resolved.
Report review
7 days ago
 Verified review
HHV always deliver as expected. Items are well packaged and secure and as described. Sometimes they might be a day or two late on delivery but I am ok with that as they always deliver. Quality experience and a great selection of vinyl to choose from both new and second hand.
Report review
8 days ago
 Verified review
I’m in the states. Could not find these thyme clogs ANYWHERE. went on BKNSTK EU Site. SOLD OUT. luckily HHV had them. Ordered on a Monday got them on Friday. Crazy fast shipping. 100% recommend to anyone thinking bout HHV - GO HEAD N DO IT.
Report review
HM
Mar 14, 2024
 Verified review

Excellent merchant

I like how easy it is to order, how fast they are for sending our parcels and each time the item ordered is secure in the parcel. I thrust this merchant
Report review
KD
8 days ago
 Verified review

One of the best…

In my opinion HHV is one of the best shops for music lovers! Great catalogue, good prices, great communication and sending fast!! Lovelovelove HHV!!
Report review
Mar 2, 2024
 Verified review

Très bonne expérience

Je suis très contente de mon achat sur le site. Produit super beau et prix imbattable. Livraison super rapide. Nickel, je rachèterai sur HHV
Report review
Feb 28, 2024
 Verified review
Their customer service was excellent. Had an issue with the parcel courier and with one email I was able to get a reply and solution.
Report review
Mar 7, 2024
 Verified review
good selection of records, fair prices, possibility of merging the orders and keeping in the warehouse for combined shipment
Report review
6 days ago
 Verified review

Project turntable wall mount

Kept informed despatched promptly delivered 1 week from Berlin not sure if that’s good or bad post cost reasonable thanks
Report review
Mar 13, 2024
 Verified review

Perfect as usual!

The communication, the care in preparing the parcel, everything was excellent. HHV is a guarantee :)
Report review
13 days ago
 Verified review
Easy and fast shipping plus the tracl for view the shippment.
Report review
RL
Mar 15, 2024
 Verified review
Reliable, efficient, authentic and fast shipping!
Report review
LB
Mar 15, 2024
 Verified review
Great site and great customer support!
Report review
Mar 7, 2024
 Verified review
Commande reçue rapidement et en état grace à un emballage de qualité. Correspondant à ma demande.
Report review
8 days ago
 Verified review
Speed, automation, quality of goods. The weight of the packages is not specified accurately.
Report review
23 hours ago
 Verified review

Fabulous shop

Great selection, acceptable prices, low shipping cost, excellent customer service.
Report review
Mar 9, 2024
 Verified review
Best customer service! I have modified my order multiple times with zero issues!
Report review
7 days ago
 Verified review
everything is perfect the most reliable and perfect place to order your music
Report review
Mar 4, 2024
 Verified review

Teac tn280

Easy to order, good communication , quick delivery. Very competitive price.
Report review