HHVReviews:
1,766 reviews in the last 12 months20,261 total reviews
Excellent
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Top positive review
Nov 21, 2023
Verified review
Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
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HM
Heiko M.
Düsseldorf
Top negative review
Nov 12, 2023
Verified review
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them.
They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ??
And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair.
Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
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Reviews for HHV
Mar 31, 2024
Verified review
You send me an LP what was in a poor condition.Totally not what was in the selling text. The cover had water damage en the LP had a bump...
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Apr 4, 2024
Verified review
received shoes are defected
I received a pair of shoes with a material defect on the right shoe. I sent an email about it, but I did not hear back yet.
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Answer by HHV
Apr 5, 2024
We are sorry for the late reply. We hope that we will find a good solution. We apologize for the inconvenience and frustration this has caused.
Apr 5, 2024
Verified review
Order has not arrived but on their site it says it shipped on the 26 of March with no further updates
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Answer by HHV
Apr 10, 2024
We are sorry for the delay. You order was shipped via Airmail with a longer delivery time.
Apr 11, 2024
Verified review
Ship the items quicker... ordered on the 4th April. Still not arrived and no updates
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Answer by HHV
Apr 11, 2024
Order was successfully delivered within one week from Berlin to Dublin.
4 days ago
Verified review
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Answer by HHV
3 days ago
Vielen Dank für die Bewertung. Was können wir das nächste Mal besser machen?
11 days ago
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Mar 10, 2024
Verified review
Received my order of the karhu sh*tty pack, lovely shoe sold out everywhere managed to get it from them and came so quickly.
Absolutely made up THANKYOU
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Mar 13, 2024
Verified review
Excellent vinyl LP selection, good customer service
Excellent vinyl selection, shipping cost is a little high for me in Spain but that comes with the territory. HHV seems to have some favourite vinyls which I cannot find elsewhere. So to summarise, a good place to get your favourite and/or rare LPs. Good customer service, if you cannot get something done via email call them, will be resolved.
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Mar 22, 2024
Verified review
HHV always deliver as expected. Items are well packaged and secure and as described. Sometimes they might be a day or two late on delivery but I am ok with that as they always deliver. Quality experience and a great selection of vinyl to choose from both new and second hand.
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Mar 21, 2024
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I’m in the states. Could not find these thyme clogs ANYWHERE. went on BKNSTK EU Site. SOLD OUT. luckily HHV had them.
Ordered on a Monday got them on Friday.
Crazy fast shipping. 100% recommend to anyone thinking bout HHV - GO HEAD N DO IT.
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FB
Fred B.
Heemstede
Feb 26, 2024
Verified review
Measure against the support responsiveness and 5 stars are 100% deserved. Fast in responding and very solution oriented. Furthermore the prices are very competitive. I will certainly buy from them again.
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HM
Hugo M.
PARIS
Mar 14, 2024
Verified review
Excellent merchant
I like how easy it is to order, how fast they are for sending our parcels and each time the item ordered is secure in the parcel. I thrust this merchant
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KD
Kayleigh D.
ALKMAAR
Mar 21, 2024
Verified review
One of the best…
In my opinion HHV is one of the best shops for music lovers! Great catalogue, good prices, great communication and sending fast!! Lovelovelove HHV!!
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Mar 2, 2024
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Très bonne expérience
Je suis très contente de mon achat sur le site. Produit super beau et prix imbattable. Livraison super rapide.
Nickel, je rachèterai sur HHV
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Feb 28, 2024
Verified review
Their customer service was excellent. Had an issue with the parcel courier and with one email I was able to get a reply and solution.
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Mar 7, 2024
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good selection of records, fair prices, possibility of merging the orders and keeping in the warehouse for combined shipment
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Mar 23, 2024
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Project turntable wall mount
Kept informed despatched promptly delivered 1 week from Berlin not sure if that’s good or bad post cost reasonable thanks
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Mar 13, 2024
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Perfect as usual!
The communication, the care in preparing the parcel, everything was excellent. HHV is a guarantee :)
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Feb 26, 2024
Verified review
Canadians!!! Never buy from the USA again
.. Germany is the way!!
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Mar 16, 2024
Verified review
Easy and fast shipping plus the tracl for view the shippment.
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