HHV- Logo - reviews

HHV
Reviews:

1,681 reviews in the last 12 months20,080 total reviews  

4.79
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Dec 9, 2014
The Trustmark indicates trustworthy online retailers.
HHV fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Nov 21, 2023
 Verified review
Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
HM
Heiko M.
Düsseldorf

Top negative review

Nov 12, 2023
 Verified review
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them. They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ?? And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair. Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for HHV

 Sort by  
Relevance
(92)
Reset
5 days ago
 Verified review

Project turntable wall mount

Kept informed despatched promptly delivered 1 week from Berlin not sure if that’s good or bad post cost reasonable thanks
Report review
Mar 7, 2024
 Verified review
Good service good information 👍
Report review
Mar 13, 2024
 Verified review
Report review
Mar 1, 2024
 Verified review
Report review
Feb 28, 2024
 Verified review
Report review
Feb 4, 2024
 Verified review

Pros and cons

Pro: Delivery extremely fast and always correct. Contra: My latest order contained a single with an inner sleeve. It was impossible to pull the record out of the sleeve, because the inner sleeve probably was glued into the outer sleeve. Since the outer sleeve was a picture sleeve and not a generic one, I didn't want to cut it out. But I had to. I made the sleeve a cut-out :-) I don't think singles need inner sleeves.
Report review
SB
stephane b.
Thionville
Jan 27, 2024
 Verified review
plutôt content de mes achats chez hhv et tout simplement de connaitre le site même si je trouve que les frais de port ne sont pas les plus chère pour la destination France mais quand même un peu peut être envoyer dans un point relais serait moins onéreux. Merci.
Report review
Feb 4, 2024
 Verified review

Good selection and communication on orders

Good selection, good communication on orders/delivery. Pricing could still improve as it is a bit higher than competitors particularly Amazon
Report review
Feb 12, 2024
 Verified review
Mooi verpakt. Wel duur verzending Goede communicatie. Top
Report review
Feb 13, 2024
 Verified review
free shipping
Report review
Feb 19, 2024
 Verified review
Report review
Jan 26, 2024
 Verified review
El vinilo muy bonito, pero vino un poco doblada una esquina . A ver si la siguiente vez viene bien porque yo pague por un vinilo nuevo
Report review
IR
 R.
Liege
Jan 17, 2024
 Verified review

Les fêtes 🥳

Top juste le temps de livraison mais ils n’en peuvent rien et puis c’était pendant les fêtes 🥳
Report review
Jan 22, 2024
 Verified review
Some of the records are not in the best shape Bend corners
Report review
Jan 25, 2024
 Verified review
number 1
Report review
Jan 24, 2024
 Verified review
Report review
Jan 23, 2024
 Verified review
Report review
Jan 21, 2024
 Verified review
Report review
Jan 16, 2024
 Verified review
Report review
Jan 14, 2024
 Verified review
Report review