Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Nov 21, 2023
Verified review
Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them.
They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ??
And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair.
Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
Kept informed despatched promptly delivered 1 week from Berlin not sure if that’s good or bad post cost reasonable thanks
Report review
Mar 7, 2024
Verified review
Good service good information 👍
Report review
Mar 13, 2024
Verified review
Report review
Mar 1, 2024
Verified review
Report review
Feb 28, 2024
Verified review
Report review
Feb 4, 2024
Verified review
Pros and cons
Pro: Delivery extremely fast and always correct.
Contra: My latest order contained a single with an inner sleeve. It was impossible to pull the record out of the sleeve, because the inner sleeve probably was glued into the outer sleeve. Since the outer sleeve was a picture sleeve and not a generic one, I didn't want to cut it out. But I had to. I made the sleeve a cut-out :-) I don't think singles need inner sleeves.
plutôt content de mes achats chez hhv et tout simplement de connaitre le site même si je trouve que les frais de port ne sont pas les plus chère pour la destination France mais quand même un peu peut être envoyer dans un point relais serait moins onéreux. Merci.
Report review
Feb 4, 2024
Verified review
Good selection and communication on orders
Good selection, good communication on orders/delivery. Pricing could still improve as it is a bit higher than competitors particularly Amazon
Report review
Feb 12, 2024
Verified review
Mooi verpakt. Wel duur verzending
Goede communicatie. Top
Report review
Feb 13, 2024
Verified review
free shipping
Report review
Feb 19, 2024
Verified review
Report review
Jan 26, 2024
Verified review
El vinilo muy bonito, pero vino un poco doblada una esquina . A ver si la siguiente vez viene bien porque yo pague por un vinilo nuevo
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.