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Top positive review
Nov 21, 2023
Verified review
Die Platten waren wie beschrieben. Nur leider waren sie nicht gut genug verpackt, so dass zwei Plattencover oben durchstossen waren (bei eingeschweisster Neuware schwer zu verhindern, aber es war auch eine secondhand-Platte dabei und da ist es leicht, die Platte zum Transport aus dem Cover heraus zu nehmen.
It’s a shame and not professional. I bought a vinyl more than 9 months ago and they waited all these time to told me that he is not available. When I bought this release from 90’s tapes, it was just already new and I’m sure that I’m always in the first to ordered it. Now if I want it I need to pay twice ! Only response that they gave me is a shortage but it is impossible because like I said, I was in the first to ordered it and at this time it was available. Very angry and very poor service from them.
They only give me a small voucher code of 10€ ?? Wow I am very happy after bought more than 1000€ of vinyls. Really HHV ??
And last, they must do something for us bonus coins. A system that recognizes the buyer and save and accumulate all the bonus coins we rewarded. Like that we won’t loose anything and it is most fair.
Usually I am always happy with HHV but this time I am very angry because I’m sure that they took my vinyl on my order in waiting since 9 month and sell or give to another. When someone paid for, you must take it away from your regular stock and reserve. It is just a respect.
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6 days ago
Verified review
Excellent LPs selection, but beware of tax and delivery cost
Excellent vinyl selection, but customers should be mindful as prices are displayed without tax. It is misleading, as there is a 21% tax (in my case) waiting for them at the checkout, something to be aware of. However, if and when HHV has those favourite vinyls which we cannot find elsewhere then there is little choice, ha ha ;-). So to summarise, a good place to get your favourite LPs, as long as you cannot find them anywhere else - where those LPs are usually cheaper, including cheaper shipments too.
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9 days ago
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Received my order of the karhu sh*tty pack, lovely shoe sold out everywhere managed to get it from them and came so quickly.
Absolutely made up THANKYOU
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Feb 20, 2024
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For me all done correctly. Swift shipping, safe packaging vynils, competitive price. I know what music I can expect from HHV and no disappointment ever. I think im a good frequent buyer. Hope both can make this relation lasts for long. Tschüss Zola
Measure against the support responsiveness and 5 stars are 100% deserved. Fast in responding and very solution oriented. Furthermore the prices are very competitive. I will certainly buy from them again.
I like how easy it is to order, how fast they are for sending our parcels and each time the item ordered is secure in the parcel. I thrust this merchant
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Mar 2, 2024
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Très bonne expérience
Je suis très contente de mon achat sur le site. Produit super beau et prix imbattable. Livraison super rapide.
Nickel, je rachèterai sur HHV
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Feb 28, 2024
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Their customer service was excellent. Had an issue with the parcel courier and with one email I was able to get a reply and solution.
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Feb 19, 2024
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Was problems because received item not as described (wasnt HHV fault). Problem was solved very fast. Recommend service like this.
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12 days ago
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good selection of records, fair prices, possibility of merging the orders and keeping in the warehouse for combined shipment
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Feb 20, 2024
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My go-to for new vinyl records
Great selection of vinyl and pricing is good. Packaging is excellent. Fast shipping, but quite expensive.
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6 days ago
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Perfect as usual!
The communication, the care in preparing the parcel, everything was excellent. HHV is a guarantee :)
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Feb 26, 2024
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Canadians!!! Never buy from the USA again
.. Germany is the way!!
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3 days ago
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Easy and fast shipping plus the tracl for view the shippment.
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