Certificate for hhv.de

No. XBB5E4E11BBE158DFA886341F626E1438
 

Approved on
09/12/2014
Valid until
08/12/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for hhv.de



Excellent

4.83/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 3,514 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 4,849 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Everything was great
5.00
Excellent

great shop as usual
5.00
Excellent

Good store
5.00
Excellent

Have written to HHV.de several times and no reply - customer service is non existent. Records have arrived damaged on several occasions. This includes rips and tares in sleeves plus vinyl. No communication.
1.00
Very Poor

hhv.de replies: 25/09/2017
There must have been a fault here. We have already replied to your E-Mail. All incoming E-mails will be answered as fast as possible.

everything was fine...anytime again
5.00
Excellent

great
5.00
Excellent

Quick delivery, records very well packed,. Great stock and communication. Thanks
5.00
Excellent

Great as always
5.00
Excellent

shopping at hhv is great
5.00
Excellent

Super happy that I found hhv.de. An absolute kickass vinyl catalogue and very reasonable pricing. And suprisingly quick handling and shipping Couldn't be happier.

Thanks a lot guys, I'll definately be a returning customer.
5.00
Excellent

Recommended shop
4.67
Excellent

Great
5.00
Excellent

Wow, fast shipping from overseas, and love this record, arrived in perfect condition. Thank you
5.00
Excellent

Perfect as always.
5.00
Excellent

All good
5.00
Excellent

Excellent seller fast delivery
5.00
Excellent

Fast delivery, good packaging.
5.00
Excellent

Everything arrived as expected. Fast delivery from Berlin to UK
5.00
Excellent

Fast shipping I definitely have my eyes on other items in your shop.

thanks
5.00
Excellent

HHV were brilliant in every respect, however I have the delivery 4 stars because FedEx are utterly useless in the UK. If possible, I would recommend HHV choose another courier, but otherwise, I would definitely recommends HHV
4.67
Excellent

Excellent and reliable service.
5.00
Excellent

Fast and records was Great
5.00
Excellent

it's all good
4.67
Excellent

I'll be buying regularly form hhv
5.00
Excellent

As expected
5.00
Excellent

Don't keep on woring with Fed Ex No Delivery on Sturday, and premium call for a new delivery...
3.67
Good

excellent
5.00
Excellent

Very fast delivery , products was all as they described
4.67
Excellent

recommended shop
5.00
Excellent

Everything Perfect
5.00
Excellent

Thank you
5.00
Excellent

Good stuff, fast delivery and good communication
4.67
Excellent

All ok
5.00
Excellent

came extremely fast and nothing was damaged, would order from hhv again
5.00
Excellent

perfect
5.00
Excellent

Often the vinyl covers are cracked in the corners, this probably is because of the package. Next to that i love the hhv services.
4.33
Good

Amazing service Amazing
5.00
Excellent

Shorts are how I expected and promtly delivered.
5.00
Excellent

It was fast and easy. Gerne wieder
5.00
Excellent

no problems, good packing also.
5.00
Excellent

hhv.de customer reviews

hhv.de

Vinyl, Streetwear, Sneakers and more

hhv.de was certified by Trusted Shops on 09/12/2014.

Contact
Zur Alten Börse 55
12681 Berlin
Germany
service@hhv.de
hhv.de

Owner
HHV Handels GmbH
Zur Alten Börse 55
12681 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 117211
Authorized representative
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More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with hhv.de in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.