Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Dec 1, 2023
Verified review
I was surprised that the toner ordered are originals at that price, they have been delivered quite quickly !
Two orders run very good so far.
I'll keep that in mind for future orders.
My only comment is the delivery, I paid for express as required items urgently, however I did not see delivery up to 6 business days. Read the small print....
My only comment is the delivery, I paid for express as required items urgently, however I did not see delivery up to 6 business days. Read the small print....
Report review
Answer by promotoner.com
Jun 4, 2024
Dear customer,
You correctly note that you paid and received Express Shipping. Unfortunately, UK customers, like yourself need to take into account possible delays at the UK customs. We already expedite the process by pre-advising all required custom documentation electronically, to make sure the parcel flies through customs. But still, some delays are possible and sadly, totally out of our control. We hope you did find the coupon discount flyer that came with your order, so you can enjoy a nice discount on your next order. Thanks for your understanding.
May 24, 2024
Verified review
scrivere in maniera completa i dati di spedizione
Report review
Answer by promotoner.com
Jun 4, 2024
Dear customer. Our apologies for your negative experience. Please reply to our customer support team questions regarding the missing address data. We are taking every such customer issue very serious and would like to understand the problem so we can prevent it in better in the future. Again our sincere apologies for the inconvenience caused.
Oct 5, 2023
Verified review
Poprawić ostatni mój rachunek.
Tydzień wstecz napisałem wiadomość w tej sprawie.
Brak odpowiedzi.
Report review
Answer by promotoner.com
Nov 10, 2023
Dziękujemy za pozostawioną opinię.
Jak tylko otrzymaliśmy Twoją wiadomość, dostarczono zaktualizowaną fakturę.
Dec 26, 2023
Verified review
Delivery time too long
Report review
Answer by promotoner.com
Apr 22, 2024
Thank you so much for your honest review. We tried to contact you in regards to this for more details, however unfortunately there was no reply from you.
Please feel free to contact us for any issues or questions directly, so we can offer you support.