Photospecialist.comReviews:
185 reviews in the last 12 months329 total reviews
Excellent
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Top positive review
May 17, 2023
Verified review
I have to start off by saying we were really close to not placing the order at this shop simply because of all the other poor ratings. I took my time to go through ALL the poor ratings and discovered the dissatisfaction stemmed from poor estimates on the delivery time. So we placed the order thinking, worst case it arrives in 1 month. Guess what? It took 2 days to have my huge power bank delivered to Sweden. Honestly this shop was excellent! I could track my shipping through UPS up until the last stop. You guess did great on this one, thanks.
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Top negative review
May 22, 2023
Verified review
My order is stuck in transit since May 13th. There are no updates on DHL side and Photospecialist customer service is extremely slow in providing a solution. I paid more than €350 + €14.99 in shipping with the expectation that the order will be delivered within 5 business days. Again, no tracking info and absolutely no proactivity in fixing this. I need the product with URGENCY for business purposes and my order is clearly LOST. Please re-ship a new article or refund asap and I'll take my business elsewhere. This is a horrible experience and I feel scammed. I'll make sure to share my experience on all social media platforms and review sites as this is absolutely terrible and no customer should go through this bother after paying so much money for something that has been lost by the shipping company. If the product is lost , I shouldn't be the one paying the consequences. A good business practice would be opening an investigation with DHL and compensate the customer right away with a new shipment or a refund.
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Reviews for Photospecialist.com
Jun 12, 2023
Verified review
Only their delivery is late. I have two times bought something but the delivery passed the date and time mentioned. Otherwise it’s a very trusted website. Their packaging is very good because I bought fragile items and I was super satisfied with their packaging.
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Aug 18, 2023
Verified review
Great online shop with great prices
With information when asked by email support. Product as manufacturer delivery to final client. The only issue it was not related with Photospecialist, but with DHL courrier that I waited a long time for delivery, probably because of the summer holidays.
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Answer by Photospecialist.com
Aug 19, 2023
Sorry to read that, I'm glad everything else went well. I hope you enjoy your order.
Sep 4, 2023
Verified review
Ricoh GRiiix - mint condition, promptly dispatched - zero shutter count. 2nd time I've used Photospecialist and they have been solid. Customer support quickly sorted out the £5 voucher code discount that the webform wouldnt accept. No complaints at all.
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Jun 30, 2023
Verified review
Really like the 6 L Rogue Sling. Protects gear well and the size is just what I needed. Also the expandability is great. As I need this while riding a bike the third strap is a must.
The shop has vast range of goods and fast delivery!
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Answer by Photospecialist.com
Jul 1, 2023
You have made a good choice here, super! Have fun with it!
May 21, 2023
Verified review
Excellent pricing and fast shipping. The binoculars i bought were almost 100 EUR cheaper than elsewhere online. Shipping was exceptionally fast and everything went smoothly. I definitely recommend them.
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Answer by Photospecialist.com
May 22, 2023
That is great to read! Thank you so much.
LV
leif v.
odense c danmark
Jul 19, 2023
Verified review
Da jeg bestilte varen hørte jeg ikke noget , men 2 dage efter modtog jeg varen og tak for hurtig ekspedition.
Jeg ville foretrække at modtage en bekræftelse og hvornår varen bliver sendt.
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Oct 7, 2023
Verified review
Great products and service
Great products, great and fast service, consistently over time. They’ve become rapidly over the years one of my favorite online camera gear stores in Europe.
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Sep 14, 2023
Verified review
Top class service
Good selection, easy to order, affordable delivery costs and quick delivery, what's not to like! Thanks for the effort, looking forward to the next time.
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Answer by Photospecialist.com
Sep 16, 2023
Thank you so much! Happy to see that we gain another regular!
VM
Vadim M.
Kirkkonummi
Dec 5, 2023
Verified review
no express delivery!!
The client is not entirely informed when he will receive the goods and there is no express delivery yet, the receipt time has decreased to 2-3 days
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Answer by Photospecialist.com
Dec 5, 2023
Sad to read that you are not well informed. Thank you for this feedback, we will work on this. Express delivery is not going to come as we ship from the Netherlands. We have to deal with Customs.
May 5, 2023
Verified review
Denon rules, hands down!
Love it and the sound is mind blowing that blew me away! By the way, the service is excellent. Highly recommended! Very pleased and many thanks.
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Answer by Photospecialist.com
May 5, 2023
I am so happy to read that you are so satisfied! Mind the neighbours (-;
Hope to see you again soon.
Dec 9, 2023
Verified review
highly recommended
It was a fast, efficient and good quality purchase. Also I receive a good contact service when I asked for the invoice. Thank you so much
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Answer by Photospecialist.com
Dec 11, 2023
How good to read that we were able to help you, I hope you enjoy your order.
Jul 25, 2023
Verified review
Rapidez y efectividad
Rapidez, buenos precios y una atención al cliente rapidísima y efectiva. Ha sido mi primera compra y no será la última!
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May 23, 2023
Verified review
Got a fine lens with some scratches but glass in excellent condition, fully functional and excellent optical quality
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Answer by Photospecialist.com
May 24, 2023
Happy to read you are satisfied!
May 25, 2023
Verified review
Quick response, fast delivery
They had what I couldn't get in my country (CZ). I've ordered, paid, and got my item in few days. No hassle.
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Answer by Photospecialist.com
May 26, 2023
Thank you so much!
Jul 26, 2023
Verified review
Firstly item arrived damaged, but they replaced it with a new and sent it again.
That I must appreciate.
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Aug 8, 2023
Verified review
I recommend with confidence
The product quality is very good and the delivery time very short. I really appreciate these features.
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Answer by Photospecialist.com
Aug 9, 2023
Enjoy your purchase!
Oct 20, 2023
Verified review
Very good service, affordable prices. A bit delayed shipment, but overall OK.
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Nov 24, 2023
Verified review
Fast delivery and good price
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Dec 3, 2023
Verified review
Fantastic and reliable website where you can find almost everything you need for photography
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Answer by Photospecialist.com
Dec 4, 2023
Thank you so mucht for this wonderful compliment!
Jul 27, 2023
Verified review
Thank.
It was a fast delivery. And now the sun filters out and gets stuck, on my objective.
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