Xmotorstore.com | Moto and minimoto spare parts- Logo - reviews

Xmotorstore.com | Moto and minimoto spare parts
Reviews:

24 reviews in the last 12 months135 total reviews  

4.79
Excellent

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Reviews for Xmotorstore.com | Moto and minimoto spare parts

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Mar 29, 2024
 Verified review
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Apr 3, 2024
Dear Mr. Marko Simunov, Thank you for taking the time to share your feedback with us. We truly value your input as it helps us to continuously improve our services. While we are glad to see that your overall experience was positive, we also acknowledge that there may be areas where we can enhance our performance to better meet your expectations. Your rating of 4 out of 5 stars is appreciated, and we want you to know that we are here to address any concerns or meet any additional needs you may have. Customer satisfaction is our top priority, and your feedback serves as an opportunity for us to strive for excellence. Please feel free to reach out to us directly with any further comments or suggestions you may have. We are committed to providing the best possible experience for all our customers, and your input is invaluable in helping us achieve that goal. Thank you again for choosing our services, and we look forward to serving you even better in the future.
Jan 7, 2024
Under review
AVOID IF YOU'RE IN THE UK Unfortunately I cannot recommend doing business with this reseller if you're from the UK. I had to constantly chase for updates via WhatsApp as my order was significantly delayed. This caused loads of issues for me and resulted in me incurring additional costs as I had to rent a bike in the interim whilst my scooter was unusable due to waiting for the parts I ordered from Xmotorstore. I canceled my order due to the delays and then, all of a sudden, my delivery was marked as 'dispatched' a few minutes after my cancellation. How convenient.
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Jan 17, 2024
First of all, even though the parts have now been delivered to you, we would like to express our sincere apologies for the inconvenience encountered with your order. We understand the importance of a fast and efficient service, and we sincerely regret the delays that characterized your experience, unfortunately aggravated by the Christmas holidays and the resulting slowdowns in supplies. Your feedback is fundamental to us and we consider it an important tool for our constant improvement. We have already taken action to avoid this type of delay during the holidays, and to ensure a response even during the holidays, to avoid any type of worry or misunderstanding about delivery. If you have further questions or doubts we are at your disposal. Best regards, The Xmotorstore team
Sep 12, 2023
 Verified review
Bought tires were 3 years old. Thats not fine.
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Answer by Xmotorstore.com | Moto and minimoto spare parts
Sep 17, 2023
Thank you for your review, this 5 inch minibike tire is a replacement for Polini rims which are no longer in production, which is why there are only multiple batches of tires produced before production ceased.