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shop.mohd.it/en/Reviews

: 1,140Good

4.47

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certified since: Jul 7, 2014
updated on: Feb 8, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
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certified since: Jul 7, 2014
updated on: Feb 8, 2023
shop.mohd.it/en/ is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At shop.mohd.it/en/, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for shop.mohd.it/en/

196 verified reviews in the last 12 months

1,140 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jun 21, 2022
I specially appreciated my experience with Mohd for the great customer service. There was a small issue with the item I bought and the team was very quick to organise a replacement. I'm pleased with the item and will be shopping with them again.
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the most relevant critical review


Jun 20, 2022
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks. Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date" Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
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Reviews for shop.mohd.it/en/

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 Verified review
Dec 27, 2022
Item arrived damaged (was packed as damaged) and shop is not responding to emails
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 Verified review
Dec 22, 2022
Tutto ha funzionato bene. Buon prezzo, ottima sincronizzazione per la consegna. Ringrazio per la loro collaborazione Marilena e Angela.
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 Verified review
Dec 18, 2022
The order was delayed, and I had no news for a little while, but the customer support was responsive and the delivery was well done.
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 Verified review
Dec 16, 2022
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 Verified review
Dec 15, 2022
easy international ordering, user-friendly web site, cogently set up and executed; tracking made easy
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 Verified review
Dec 15, 2022
 
Found my chosen bin (which was o/s in most of the UK) at MOHD in Italy in their Black Friday sale at a lower total cost than in the UK. Struggled a bit with the payment systems but eventually managed it and was interested to be able to follow my bin's journey to the UK online. Arrived in good condition and fits beautifully in the space allocated.( Previous Brabantia bin over 10 year's old now storing coffee capsules awaiting recycling.)
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 Verified review
Dec 14, 2022
Servizio perfetto, customer service efficiente, prodotto super
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 Verified review
Dec 13, 2022
Schnelle und sorgfältige Lieferung
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 Verified review
Dec 13, 2022
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 Verified review
Dec 13, 2022
thanks for the black5 coupon that I could buy Ph 5 Suspension Lamp even cheaper . The lamp was well packed carefully ,and delivered so fast.It just took less than a week to ship from Italy to Taiwan.Amazing speed!
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 Verified review
Dec 12, 2022
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 Verified review
Dec 9, 2022
Excellent customer service from this company. I will definitely buy from them again.
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 Verified review
Dec 7, 2022
 
Very quick replacement on parts of PH 80 lamp that were damaged by courier. No fuss at all and pleasure to shop there.
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 Verified review
Dec 7, 2022
 
All processes were uncomplicated, very nice contact, super coat
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 Verified review
Dec 5, 2022
Great service from MOHD, despite Black Friday the package was sent the day after. Had some issues with DHL Express and MOHD was very supportive. Super happy with our Carl Hansen & Søn chair.
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 Verified review
Dec 5, 2022
I had several furniture and accessory orders from MOHD this year. Some needed special support such as colour charts and advice about material options. I consistently received excellent and timely answers to questions and requests for information. All products received were of very high quality and fully met our expectations. Also the delivery to my home has consistently been excellent. The last delivery which had to arrive at my address in Rome within a very short time, came right on time, exactly as was promised. The communication with the delivery service is always clear professional and reliable. I highly recommend MOHD for its excellent products, great advice and flawless service! I also appreciate that I can communicate with MOHD in English including for the deliveries. Five stars from me ⭐️⭐️⭐️⭐️⭐️
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Dec 5, 2022
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Dec 5, 2022
 
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 Verified review
Dec 3, 2022
I orderd 4 coffee cups. That’s how it was described: KU Kaffeetasse - Set 4 Stück SKU: 792958. 1 35,61 CHF I expected to get 4 cups, but I received only one. I tried to get in contact with them, but no reaction! What can I do? What can you do?
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 Verified review
Dec 2, 2022
I wanted to buy some Fritz Hansen chairs. From Mohd I found the utmost courtesy, accurate service, reasonable prices, speed of delivery. A truly excellent buy.
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