I have been shopping at Mohd online for six months now. The products are fantastic with many brands and items in stock which I would have otherwise needed to wait many weeks for if I ordered them locally. Delivery to Melbourne Australia is reasonable, approx. 1 week from Italy via DHL each time. I recently needed to exchange a faulty item and the customer service team were super accommodating and responsive, resolving the issue in a timely manner. Thanks MOHD!!
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the most relevant critical review
13 days ago
I placed my order 14 weeks ago for a blue La Marzocca Linea based on delivery date of ±5 weeks. One week after placing the order @MOHD delayed delivery to ±14 weeks.
Today, it's ±14 weeks since I placed the order and the delivery date has changed again to unknown "we are now awaiting for a new delivery date"
Two of my 4 requests to the customer team remain un-answered. And yet the MOHD website you still misleadingly advertises exactly the same item with 4/5 weeks delivery.
Fantastic shopping experience. I would definitely be happy to purchase from Moho.it again. Shipping of the chair was super fast; I live in the South Pacific region of the world so it had a way to go. The chair was as described and communication was excellent - thank you Najeeb.
1 year ago
Everything is perfect , Mohd is the best for design furnitures and advices
Really good team working in synergy for helping the best the customer
Will definitely buy again
1 year ago
Most convenient furniture online shopping experience. Beautiful stuff and fair prices, most of all, interacting with customer service has been a real pleasure. Thanks again Rossana! All pieces have been packed perfectly and arrived without any scratches. Transport was well organized, in-house delivery was professional. I recommend MOHD to everyone, who are interested in beautiful Italian furniture
Exemplary service, quality products, and good values. It is rare for a company to achieve all 3 measures of excellence. MOHD has - Bravo!
Aleandrea was knowledgeable, patient, and always quick to respond to my myriad of questions. She also kept us apprised of the status of our order every step along the way. This is not our first MOHD order and it will definitely not be our last. Forever thanks!
1 year ago
Superb service and extraordinary collection. Will definitely recommend to all my family and friends