shop.mohd.it/en/- Logo - reviews

shop.mohd.it/en/
Reviews:

127 reviews in the last 12 months1,289 total reviews  

4.93
Excellent

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Reviews for shop.mohd.it/en/

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Dec 5, 2023
 Verified review

Servizio clienti impeccabile

Ho comprato più volte da Mohd e ho sempre avuto esperienze super positive. Ma quello che veramente è stato differenziante rispetto a e-commerce simili è il servizio clienti: oltre ad avermi risposto nel fine settimana e in modo super veloce, Marilena è riuscita a risolvermi in brevissimo tempo un problema riguardo un ordine di ben 11 mesi prima contattando l’azienda fornitrice e ottenendo il massimo. Una garanzia davvero!!
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Nov 30, 2023
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Nov 29, 2023
 Verified review

Shop at Mohd - Best you got

Personal service, customer oriented solutions and good follow up in case of problems. Sometimes, more clarity about time horizon for availability of products not in stock would help. Idem for the deliver date of products in stock (black box between validation of order and pickup by transporter)
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Nov 29, 2023
 Verified review
Servizio post vendita top! sito affidabile. consegna veloce come da indicazioni, prodotto perfetto. Ho avuto un piccolo problema con un prodotto uscito difettoso, risolto in tempi brevissimi e con estrema gentilezza dall'operatrice. sicuramente farò nuovi acquisti
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Nov 29, 2023
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Nov 25, 2023
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Super Shop mit tollen Produkten zu fairen Preisen. Vor allem der Kundensupport ist auch wirklich toll!
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Nov 21, 2023
 Verified review

Massima Affidabilitá e sempre il miglior prezzo

E' da anni che acquisto da loro, anche prodotti molto costosi. All'inizio si viene attirati dai prezzi molto competitivi, ma e' soprattutto la qualita'dell'assistenza che fa la differenza. Sempre veloci, precisi e cortesi, un post vendita eccezionale. Secondo il mio parere il miglior store online per gli arredi. STRACONSIGLIATO
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Nov 20, 2023
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Servizio al cliente pre vendita e post vendita eccezionale. Sempre presenti, cortesi e molto disponibili. Raccomando
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Nov 13, 2023
 Verified review

Great

We had a great experience. Great Service and very kind and supportive staff.
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Nov 3, 2023
 Verified review

Normalmente, quando acquisto on line, leggo prima le recensioni con 1 stella...

Normalmente quando acquisto on line, prendo preventivamente atto delle recensioni con 1 stella... Nonostante la percentuale non proprio bassissima delle lamentele, ho dato fiducia ai tempi di consegna dichiarati nel sito (5gg lavorativi) ed ho effettuato l'ordine di una Lampada Artemide la sera alle ore 23 del 30 ottobre (prefestivo). Con mia sorpresa ho ricevuto l'oggetto stamattina, 3 novembre alle ore 11. Un grazie particolare va alla sig.na Marilena, che con estrema disponibilità nel rispondere prontamente e con professionalità, si è prodigata, tenendomi costantemente informato, per la soluzione di un piccolo problema da me creato. Assolutamente da consigliare per serietà e tempi di consegna
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Oct 31, 2023
 Verified review
Fast and efficient customer support
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Oct 30, 2023
 Verified review
Ho avuto un problema con un prodotto e Marilena in breve tempo ha risolto in maniera molto professionale. Mi hanno sostituito i prodotti, non ci credevo nemmeno io. Complimenti!
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Oct 26, 2023
 Verified review

Great service and follow-up

I had issues with shipping fees and timeline, but Silvia and the MOHD team handled my concerns swiftly and professionally. I'd definitely shop there again, and have enjoyed their products!
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Oct 26, 2023
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Equipe qui répond très vite à toutes les demandes (devis, échantillons de tissus, réclamations). Site fiable avec un large choix d'objets et meubles design.
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Oct 24, 2023
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Lampade da tavolo Nabila 552.36 - Tooy

Ho acquistato due lampade da tavolo Nabila 552.36 di Tooy, uno dei due diffusori è arrivato completamente danneggiato. Per l'assistenza sono stata seguita da Marilena, persona competente, disponibile e gentile. Il diffusore è stato sostituito senza alcun costo aggiuntivo.
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Oct 24, 2023
 Verified review

Great Mohd support

Silvia was very helpful There was a problem with the shipping - two component parts were not included with the light from the suppliers but Silvia at Mohd sorted it out for us and was very responsive .
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Oct 20, 2023
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Oct 18, 2023
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Gentilissima la persona dell’assistenza, velocissima nel risolvere il problema
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Oct 16, 2023
 Verified review

I highly recommend MOHD especially if you are not Italian trying to navigate the purchase of furniture for a home in Italy

I purchased a set of Fermob terrace chairs and table from MOHD in Messina for our Sicilian holiday home, one chair arrived damaged. Silvia at MOHD has been terrific in arranging for a replacement chair from Fermob, quite an effort, given that we are English, Fermob is large French company and delivery was in Sicily. Silvia handled everything entirely professionally in her dealings with Fermob and with me. She briefed Fermob on the issues so that Fermob could understand the exact nature of the damage and Fermob reacted as the reputable company they are by replacing the chair. A problem, professionally handled leading to success! Thank you once again MOHD. I cannot recommend MOHD highly enough , they are very professional, helpful and a delight to deal with.
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Oct 16, 2023
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The online support team was very helpful and always available! Even when something was damaged, their team was supportive until the new piece arrived safely. From quotes, to order placement, to delivery and even problem solving - they are first class! As a professional interior designer, this customer service is worth its weight in gold! Thank you so much to the team who helped us get a satisfied client.
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